Cisco TelePresence C20 Troubleshooting Manual page 36

CUCM CApF
OK There are no outstanding CUCM provisioning operations.
problem There is a pending operation: OpErATiON please take action.
resolve There is a problem with the CApF setup. please refer to the CApF setup here:
http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/
tc6/administration_guide/administering_endpoints_running_tc6_on_ucm90.pdf
CUCM CApF
OK No message.
problem WArNiNG - There was a notice with the last request.
resolve Follow link and check settings:
telepresence/endpoint/codec-c-series/tc6/administration_guide/administer-
ing_endpoints_running_tc6_on_ucm90.pdf
Valid release Key
OK The system has a valid release key for the current software.
problem The system requires a valid release key. please add a release key.
resolve The current release key is not valid for the software loaded. Check that the
correct software is loaded – usually TC not TCNC (non-crypto version that
requires new key) and that you have entered the key correctly.
Administrator password
OK A password has been set on the administrator account.
problem The system requires an administrator password. please configure the admin user.
resolve A password for admin user has not been set and system is using the default
(no password). Set a password – login on web interface as admin, click
admin and select Change
Self-diagnostics
OK
problem Error while trying to run self-diagnostics.
resolve You may see this message shortly after starting a system. Try to re-run the
diagnostics to see if this is cleared.
System Temperature
OK The system is running at an acceptable temperature.
problem The system temperature is X°C, nearing the warning threshold of 85°C
resolve Ensure that the system has adequate ventilation and cooling. if the system
temperature exceeds 85°C, it will shut down to prevent damage. if the
environmental conditions are ok and you are still getting this message, please
open a support ticket.
D15029.01 Troubleshooting Guide TC6.0, April 2013.
http://www.cisco.com/en/US/docs/
Password.
Echo Cancellation Configuration
OK No message.
problem The Echo Cancellation delay has been altered to X. Consider resetting it
back to 0.
resolve This setting rarely needs changing. Echo cancellation should only be disabled
if you are using an external echo cancellation device.
Multistream Configuration
OK No message.
problem Multistream has been enabled. Consider disabling it.
resolve This setting is experimental and should not be enabled for normal use. Currently
it will cause you problems with Sip calls. Disable it.
Do not disturb mode
OK Do not disturb is turned off
problem Do not disturb is turned on. Until this is turned off, the system cannot accept calls.
resolve A warning that you have this enabled and therefore incoming calls will not be
seen. Turn off to enable incoming calls.
Standby Control
OK The system goes into standby automatically after X minutes.
problem The automatic standby control is turned off. This will increase power usage
and may cause burn-ins on plasma screens if left on for longer periods.
Consider enabling standby.
resolve Enable standby. The video signal will stop being sent to the monitor as the
video system goes into standby. CEC can also be enabled if your monitor
User:
supports it. As a result, the monitor is shutdown when the video system
enters standby.
No issues found
OK The system appears to be in working order.
problem None
resolve None
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Troubleshooting Guide TC6.0
Copyright © 2013 Cisco Systems, Inc. All rights reserved.