Requirements; Internet (Wan) Connection; Local Area Network Connection; Sip Carrier Connections - Interactive Intelligence PureCloud Edge Administrator's Manual

Requirements

The environment in which you plan to use the PureCloud Edge appliance must meet requirements to ensure
that the appliance can function as needed. This section provides a basic set of requirements. You can find
detailed requirements on PureCloud Resource Center at http://help.mypurecloud.com.

Internet (WAN) connection

Item
Connection
Addressing
Protocols
Bandwidth (minimum)

Local Area Network connection

Item
Connection
Bandwidth (minimum)
Protocols and ports

SIP carrier connections

PureCloud Edge Setup Administrator's Guide
Requirement
• Ethernet (RJ-45) to the Internet
• Category 5, 5e, or 6 cable
• Internet Protocol version 4 (IPv4) through static assignment
or DHCPv4
• Internet Protocol version 6 (IPv6) through DHCPv6
HTTPS (outbound only)
The bandwidth requirement depends on feature usage, the
number of interactions being serviced, maintenance cycles,
retrieval of resources, and the number of active endpoints in
the organization.
Interactive Intelligence provides the following webpage for
determining the bandwidth requirement:
http://help.mypurecloud.com/articles/bandwidth-calculator/
Requirement
• Ethernet (RJ-45)
• Category 5e or 6 cable
1Gbps
Information on ports and protocols are available through
PureCloud Resource Center at http://help.mypurecloud.com.
Item
Connection
Requirement
• Ethernet (RJ-45)
• Category 5e or 6 cable
1
1