Set Up Purecloud Edge; Unpack Purecloud Edge; Mount Purecloud Edge - Interactive Intelligence PureCloud Edge Administrator's Manual

Set up PureCloud Edge

Unpack PureCloud Edge .................................................................................................................................................................................. 13

Mount PureCloud Edge ................................................................................................................................................................................... 13

Connect the cables to PureCloud Edge ........................................................................................................................................................... 15
Start PureCloud Edge ...................................................................................................................................................................................... 15
Configure the IP address of the PureCloud Edge WAN network interface ................................................................................................... 16
Set the global service region for PureCloud pairing ....................................................................................................................................... 19
Pair PureCloud Edge with the PureCloud service ......................................................................................................................................... 20
Unpack PureCloud Edge
Your PureCloud Edge package includes the following items:
• One PureCloud Edge appliance
• Two power cables
• Two rack mounting brackets
• Six mounting bracket screws
• A product information sheet
• Setup quick reference
Ensure that all of these parts are available before you proceed.
Mount PureCloud Edge
1. Decide on a suitable location for the rack unit that will hold PureCloud Edge. It should be situated in a
clean, dust-free area that is well-ventilated. Avoid areas where heat, electrical noise, and electromagnetic
fields are generated. You must also place it near a grounded power outlet.
You must remember the following needs of PureCloud Edge when choosing the location where it will
reside:
• Leave approximately 30 inches of clearance in the back of the rack to allow for sufficient airflow and
ease of servicing.
• You should only install this product in a Restricted Access Location, such as dedicated equipment
rooms or service closets.
2. Consider the following rack precautions:
• Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full
weight of the rack resting on them.
• In a single rack installation, ensure that stabilizers are attached to the rack.
• In multiple rack installations, ensure that the racks are coupled together.
• Always make sure that the rack is stable before extending a component from the rack. You should
never extend more than one component at a time as extending two or more components
simultaneously can cause the rack to become unstable.
3. Attach the provided mounting brackets to the PureCloud Edge chassis with the provided screws.
There are multiple methods with which you can install the mounting brackets:
PureCloud Edge Setup Administrator's Guide 1
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