Goodmans GMC1502WF User Manual page 56

15 Troubleshooting
Internet Radio
Problem
Cannot connect
the Micro System
to the Internet
56
Possible Cause
1. The access point or
router is not turned on.
2. Your access point or
router does not have
a current broadband
subscription.
3. The Micro System is not
connected to the access
point or router.
4. Your PC may have a
Firewall installed which is
preventing access to your
broadband connection.
5. Your access point or
router may require a
password.
6. Your wireless Internet
connection may be
obstructed or may
exceed the maximum
range for reception.
7. The Micro System may
have been incorrectly
configured with the
access point, router or
PC.
What to do
1. Turn on the access point or
router.
2. A current broadband
subscription is required for
the access point or router.
Renew your broadband
subscription. See page 3 for
more information.
3. Ensure the Micro System is
connected to the access point
or router. See page 13 for
more information.
4. If your PC has a firewall
installed, check that the
firewall is allowing all
connections from the network
and the firewall is allowing
Netbios traffic. (You may need
to consult the documentation
that was supplied with your
router if you are unsure how
to do this).
5. Ensure the password
information has been correctly
configured on the Micro
System. See page 14 for more
information.
6. Please ensure that your
network connection is
reliable and that there is not
any interference from any
neighbouring networks.
7. Perform the Internet Setup
procedures described on page
13.