Other Problems - Anritsu Spectrum Master MS2711E Maintenance Manual

6-3 Other Problems

Instrument makes normal boot-up sounds, but the display has a problem:
1. If the display is dim, check the brightness setting under the System Menu / System Options.
2. Replace the Backlight Driver PCB.
3. Replace the LCD assembly.
4. The Main PCB has failed. Replace the Main PCB/Spectrum Analyzer assembly.
Boot-up Self Test fails:
1. Perform a Master Reset.
2. Check that the date and time are correct.
3. The Main PCB has failed. Replace the Main PCB/Spectrum Analyzer assembly
6-3 Other Problems
Touch Screen Problems:
Instrument boots correctly, but the touch screen will not react.
1. The touch screen may have lost its calibration data. Press Shift then 0 to enter the touch
screen calibration procedure. Follow the on-screen directions.
2. Check the firmware version installed on the instrument and ensure it is version 1.30 or greater. If not,
install the latest firmware version and redo the touch screen calibration as described in Step 1.
3. Replace the touch screen.
Battery Pack Charging Problems:
Refer to Chapter 4, "Battery
Lock Error messages:
1. This message normally appears for 2 to 3 seconds when an external 10 MHz Reference is applied.
2. Spectrum Analyzer PCB has failed. Replace the Main/Spectrum Analyzer assembly.
Spectrum Analyzer Problems:
1. Inspect the Spectrum Analyzer RF In connector for damage.
2. Refer to the User Guide.
3. Update system software using Master Software Tools (via Tools menu).
4. Spectrum Analyzer PCB has failed. Replace the Main/Spectrum Analyzer assembly.
Other Issues:
1. Perform a Master Reset.
2. Refer to the User Guide.
3. Update system software using Master Software Tools (via Tools menu).
4. Replace the Main PCB/Spectrum Analyzer assembly.
6-2
Information".
PN: 10580-00254 Rev. N
Troubleshooting
MS271xE MM