Amped Wireless ALLY User Manual page 89

During the setup process, my new Wi-Fi settings are not successfully applied.
a) During the setup process your mobile device will disconnect from the ALLY Wi-Fi network as it applies
the new Wi-Fi settings to the ALLY Router. At this time, your mobile device may have joined another
Wi-Fi network that does not have Internet access. Please check that your mobile device is connected
to a Wi-Fi network with an active Internet connection and go back to the ALLY app.
I see an error "No Connection to ALLY" when using the ALLY app.
a) The ALLY Router and the ALLY app can no longer communicate. Check that the ALLY Router is
connected to the modem correct. Reboot your modem or the ALLY Router if necessary.
b) If you are using an Android mobile device, please check that your "Smart Network Switch" is toggled
off.
How can I remove my ALLY Router from my ALLY app account?
a) Go to the ALLY app and tap on the settings icon on the top right corner of the home screen. From the
settings screen tap "Erase all data & disconnect ALLY". This will remove your ALLY Router and allow
you to set the ALLY Router to a new account or an existing account.
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