USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us.
R20000G USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package: High Power Wireless-N 600mW Gigabit Dual Band Router Two Detachable 5dBi High Gain Antennas Two RJ-45 Ethernet Cable ...
R20000G USER’S GUIDE LED Indicators (From top to bottom) Power: Indicates when the High Power Router is powered on. The LED will remain on. 5.0GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network.
R20000G USER’S GUIDE Back Panel Description Antenna Connectors (1-2): RJ-SMA antenna connectors. Attach the included high gain dual band antennas to these connectors USB Port: Attach USB storage devices, such as USB flash drives and external hard drives, for file sharing.
R20000G USER’S GUIDE SETUP GUIDE Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step.
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R20000G USER’S GUIDE Connect the High Power Router to your Modem Do NOT connect the power adapter to the High Power Router at this time. a) Use the included Ethernet cable and connect one end of the cable to your modem...
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R20000G USER’S GUIDE Power on your Modem Plug in your modem’s power adapter and backup battery (if available):...
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R20000G USER’S GUIDE Power On the High Power Router and Connect it to your Computer a) Attach the antennas of the High Power Router to the antenna ports labeled 1 and 2 b) Connect the included grey network cable to an available port on your computer...
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R20000G USER’S GUIDE Open your Web Browser to Access the Setup Wizard Open your web browser. b. Type in: http://setup.ampedwireless.com into the web address bar. If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.3.1...
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R20000G USER’S GUIDE Welcome to the Smart Setup Wizard When the web menu appears, click Start to proceed with the Smart Setup Wizard. The Smart Setup Wizard will guide you through the following settings: 1) Internet Connection 2) System Clock...
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R20000G USER’S GUIDE Configure your Internet Connection Configure your Internet settings using the Automatic Configuration settings. The wizard will check the connection to your modem and attempt to automatically configure your Internet connection settings. If there is a problem with the connection, the wizard will provide you with information regarding the problem.
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R20000G USER’S GUIDE If there was a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our support department at 888-573-8820. If the Automatic configuration was successful, you will be directed to a Configuration Successful page.
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R20000G USER’S GUIDE Set the System Clock The System Clock is used for system logs and setting schedules for Internet access. Click Sync synchronize the System Clock with the time on your computer. Click Next to continue.
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R20000G USER’S GUIDE Configure your Wireless and Security Settings 5.0GHz Wireless Settings: The default SSID of the 5GHz wireless network is “Amped_5.0GHz” To change it, enter a new name in the SSID field. Users connecting wirelessly to the High Power Router will use this ID to identify your wireless network.
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R20000G USER’S GUIDE 2.4GHz Wireless Settings: The default SSID of the 2.4GHz wireless network is “Amped_2.4GHz” To change it, enter a new name in the SSID field. Users connecting wirelessly to the High Power Router will use this ID to identify your wireless network.
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At this time, you may disconnect from the High Power Router and start a wireless connection. If you have any wired devices that you would like to attach to the High Power Router you may do so now as well. Enjoy your Amped Wireless network.
R20000G USER’S GUIDE 5.0GHz WI-FI SETTINGS 5.0GHz Wi-Fi Settings: Basic Settings (5.0GHz) The Basic Settings page allows you to adjust settings for your 5.0GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5.0GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5.0GHz network.
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R20000G USER’S GUIDE Wireless Network ID (SSID): The name of your 5.0GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto."...
R20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Basic Settings: Guest Networks (5.0GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may...
R20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Security Settings (5.0GHz) The Security page allows you to change the type of wireless security settings for your 5.0GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.
R20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the High Power Router will never fragment any frames that it sends to wireless users.
R20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).
R20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the High Power Router to control the coverage distance of your 5.0GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless...
R20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5.0GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.
R20000G USER’S GUIDE 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings (2.4GHz) The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network.
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R20000G USER’S GUIDE Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto."...
R20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks (2.4GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may...
R20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Security Settings (2.4GHz) The Security page allows you to change the type of wireless security settings for your 2.4GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.
R20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended...
R20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).
R20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the High Power Router to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless...
R20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.
R20000G USER’S GUIDE NETWORK SETTINGS Network Settings: Local Network (LAN) These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the High Power Router. Subnet Mask: The subnet of the High Power Router.
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R20000G USER’S GUIDE DHCP Lease Time: The amount of time each device is given a specific IP is decided by the DHCP lease time. After the Lease Time expires, the DHCP server will assign another IP address to the device.
R20000G USER’S GUIDE Network Settings: Internet Network (WAN) The Smart Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily.
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R20000G USER’S GUIDE If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available).
R20000G USER’S GUIDE Network Settings: Advanced Settings These settings apply to the Local Network and your Internet Connection Network. If you are not familiar with these settings, please refer to a network administrator to avoid putting your network at risk.
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R20000G USER’S GUIDE Enable Web Server Access on WAN (Remote Management): Allows access to the Web Menu over the Internet Enable IPsec pass through on VPN connection: Allows the IP security protocol suite to pass through on a VPN connection.
R20000G USER’S GUIDE SMART FEATURES The High Power Router provides your network with Smart Features that helps to provide convenience and protection for your wired and wireless network. The Smart Features allows you to control access of your wireless network through: on/off schedules, specific user authorizations, and wireless coverage control.
R20000G USER’S GUIDE Smart Features: Block Websites To block a website, you must first enable URL filtering. After it has been enabled, you can begin adding as many websites as you wish into the URL Address field. Note: If you wish to block www.google.com, simply type in "google"...
R20000G USER’S GUIDE Smart Features: User Access (MAC Address Filtering) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number).
R20000G USER’S GUIDE Smart Features: User Access (IP Address Filtering) User Access (IP Filtering) is similar to User Access (MAC filtering) except that the High Power Router uses the local IP address to filter the specific data from the specified network protocol. For example, if you chose...
R20000G USER’S GUIDE USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the High Power Router. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the High Power Router and follow the directions below for your operating system.
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R20000G USER’S GUIDE Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive.
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R20000G USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive.
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R20000G USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). Open Finder b. On the left hand menu, under Shared, click...
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R20000G USER’S GUIDE USB Storage: FTP Server Share a USB storage device with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the High Power Router.
R20000G USER’S GUIDE FIREWALL SETTINGS The High Power Router’s Firewall is designed to prevent unauthorized users from accessing your network. This section will go over the different features of the Firewall and how to configure them.
R20000G USER’S GUIDE Firewall Settings: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access.
R20000G USER’S GUIDE Firewall Settings: Port Forwarding Port Forwarding is a rule that tells the High Power Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network.
R20000G USER’S GUIDE Firewall Settings: DMZ (Demilitarized Zone) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the High Power Router’s firewall.
R20000G USER’S GUIDE Firewall Settings: Virtual LAN A VLAN has the same attributes as a physical local area network (LAN) but it allows for devices to be grouped together even if they are not located on the same physical network switch. The benefit of a VLAN is that it allows network traffic to flow more efficiently for computers or network devices that are within sections of mutual interest.
R20000G USER’S GUIDE Firewall Settings: Denial of Service A Denial of Service attack is an attempt by a user (or users) to make a server’s or network’s services unavailable. The user sends a server multiple requests with false return addresses.
R20000G USER’S GUIDE QUALITY OF SERVICE QoS prioritizes and guarantees network performance for a specific IP Address range or MAC Address. QoS is often used for applications that require steady bandwidth. Common applications include VoIP phones, video streaming applications (i.e. DVRs, network cameras, video on demand), online gaming and servers.
R20000G USER’S GUIDE ROUTING SETUP Dynamic Routing allows the High Power router to automtically learn network destinations for devices/networks that are directly connected to the router. RIP and RIP2 are routing protocols that may be used for the router to learn routes from other routers running those same protocols.
R20000G USER’S GUIDE MANAGEMENT FEATURES The Management Features on the High Power Router allows you to view the status of the system, your Internet connection, wireless network and local area network. The Network Statistics page provides detailed traffic data for each connection type.
R20000G USER’S GUIDE Management: System Status The System Status provides you with a snapshot of your High Power Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running.
R20000G USER’S GUIDE Management: Network Statistics Network statistics shows the data activity for each connection type on the High Power Router (Internet, Wireless and Wired). The Wireless Connection statistics shows all data activity for both the 2.4GHz and 5.0GHz wireless networks separately.
R20000G USER’S GUIDE Management: Dynamic DNS Settings The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses.
R20000G USER’S GUIDE Management: System Clock Maintain the internal clock for the High Power Router by syncing with your computer’s time. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.
The System Log is useful for viewing the activity and history of your High Power Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required.
USER’S GUIDE Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. Check the Downloads page for your product frequently to see if there are any updates.
R20000G USER’S GUIDE Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform.
R20000G USER’S GUIDE Management: Password Settings The default settings for the High Power Router are: Login: admin Password: admin If you wish to enable a password to protect unauthorized access to the web menu and Smart Setup Wizard, you may enter one here.
USER’S GUIDE R20000G DEFAULT SETTINGS The default settings for your High Power Router are listed here. If for some reason you need to return your High Power Router back to default settings, hold down the Reset button on the back panel for 10 seconds. The High Power Router will reset back to factory settings as listed below: IP Address: 192.168.3.1...
USER’S GUIDE TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your High Power Router please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.com/support...
R20000G USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Issues I entered setup.ampedwireless.com and it failed to open the Web Menu. Make sure your computer is connected to the High Power Router using the included Ethernet cable.
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R20000G USER’S GUIDE I have entered setup.ampedwiress.com but I cannot enter the Web Menu. I am prompted for a login and password but it does not let me continue. Check that you are using the right login and password. If this is your first time accessing the Web Menu, use the default login and password: (Login: admin, PW: admin) b.
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R20000G USER’S GUIDE Troubleshooting: Internet Connection Issues The Smart Setup Wizard could not automatically configure my Internet connection. Reset your modem by holding down the reset button located on the back of the modem for approximately five seconds. Try the automatic configuration again.
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R20000G USER’S GUIDE I have gone through the Setup Wizard and I do not have Internet. Detach the power adapter and disconnect all computers from the High Power Router. Turn off the power to your modem and remove the backup battery (if available).
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R20000G USER’S GUIDE My Internet connection is unstable and drops intermittently. Power off your computer, the High Power Router and your modem. Power on your modem and wait 2 minutes. Power on the High Power Router and wait 1 minute for the router to initialize.
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R20000G USER’S GUIDE My Internet connection is abnormally slow. Check with your Internet provider to ensure that they are not experiencing system wide issues. b. Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem with your computer and check speedtest.net again.
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R20000G USER’S GUIDE Troubleshooting: Local Network Issues My computer is getting an IP address of 169.254.x.x and Windows says “Limited or no Connectivity.” Make sure the High Power Router is powered on. b. Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically.”...
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R20000G USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the wireless router. Step back at least 10 feet from the High Power Router and check your signal again. The High Power Router emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range.
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R20000G USER’S GUIDE Place the High Power Router in a higher location near the center of your desired coverage location. Position the antennas on the High Power Router in opposite orientations. My wireless adapter does not connect at the maximum wireless speed.
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R20000G USER’S GUIDE I cannot connect my Windows Vista computer to the wireless network. I enter my wireless password and I see an error. Manually add a wireless network to your Vista computer: Click Start, and then click Network. Select Network and Sharing Center.
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R20000G USER’S GUIDE I cannot connect my Windows XP computer to the wireless network. I enter my wireless password and I see an error. Make sure your computer has the latest Windows Service Pack. Windows Service Pack 1 does not support WPA security.
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R20000G USER’S GUIDE Troubleshooting: USB Storage Issues I cannot access my USB storage device after I plug it into the router. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive.
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R20000G USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive.
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R20000G USER’S GUIDE To Map the network drive: Open Finder b. From the menu on the top of the desktop, select Select Connect To Server from the drop down menu d. Enter the address of the network drive: Amped_USB shared disk IP address,...
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Make sure your UBS storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.
The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
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(b) the product or its software or firmware has been altered or modified, (c) the product has not been used and installed in accordance to Amped Wireless’ instructions, (d) the product has been subjected to misuse, or negligence. Amped Wireless does not guarantee the continued availability of a third party’s service for which this product’s use or operation may require.
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Amped Wireless. The bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges.
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USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference.
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R20000G USER’S GUIDE Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
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R20000G USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
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R20000G USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS- 210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un...
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