Amped Wireless ALLY User Manual page 102

Power on the Router and connect your computer to the router.
Open your web browser and try to access the Internet.
b) Check that your Internet connection through the modem is working. Power off the ALLY Router and
disconnect your computer from the router.
Turn off the power to your modem and remove the backup battery (if available).
Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize.
Attach your computer directly to the modem and power on your computer.
Open your web browser and check to see if you can go online. If you cannot go online, there may be a
problem with your Internet provider. Please contact your Internet provider to troubleshoot your
connection issues.
My Internet connection is unstable and drops intermittently.
a) Power off your computer, the ALLY Router and your modem.
Power on your modem and wait 2 minutes.
Power on the Router and wait 1 minute for the router to initialize.
Power on your computer and try again.
b) Check to see if other computers are also having this problem. If they are not, check to see if your anti-
virus software or firewall software is conflicting with your Internet connection. You may also try
temporarily disabling all firewalls or anti-virus software to see if that is what is causing the problem.
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