Amped Wireless TAP-EX2 User Manual
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Amped Wireless TAP-EX2 User Manual

Highpower touch screen ac750 wi-fi range extender
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User's Guide
TAP-EX2
HIGHPOWER
TM
TOUCH SCREEN
AC750 WI-FI
RANGE EXTENDER
®

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Summary of Contents for Amped Wireless TAP-EX2

  • Page 1 User’s Guide TAP-EX2 HIGHPOWER TOUCH SCREEN AC750 WI-FI RANGE EXTENDER ®...

  • Page 2: Table Of Contents

    TAP-EX2 USER’S GUIDE CONTENTS INTRODUCTION ..............3 Wi-Fi Protected Setup (WPS) ........... 26 GETTING STARTED ..............4 User Access ................27 Package Contents ..............4 5GHz WI-FI SETTINGS (TOUCH SCREEN) ........ 28 Product Description ..............5 Home Network Settings ............28 SETUP GUIDE (TOUCH SCREEN) ..........
  • Page 3 TAP-EX2 USER’S GUIDE Reset Settings ................50 Wireless Coverage Controls ............ 80 ACCESSING THE WEB MENU ..........51 Access Schedule ..............80 SETUP GUIDE (WEB MENU) ..........52 Advanced Settings ..............82 Find a Setup Location .............. 52 BOOSTBAND™ TECHNOLOGY (WEB MENU) ......84 NETWORK SETTINGS (WEB MENU) ........

  • Page 4: Introduction

    USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us.

  • Page 5: Getting Started

    TAP-EX2 USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package:  High Power Touch Screen AC750 Wi-Fi Range Extender  Stylus  Detachable High Gain Antenna  Power Adapter  Setup Guide ...

  • Page 6: Product Description

    TAP-EX2 USER’S GUIDE Product Description 1. LCD Screen: 3.5” LCD touch screen. Displays the user interface for configuring the Range Extender as well as the status. 2. Stylus: Input tool that assists in navigating the LCD touch screen Menu. 3. Antenna Connectors (ANT): RJ-SMA antenna connector. Compatible with all antennas that have RP-SMA connectors.

  • Page 7: Setup Guide (Touch Screen)

    TAP-EX2 USER’S GUIDE SETUP GUIDE (TOUCH SCREEN) Find a Setup Location The location of where you install the Range Extender is important to how it will function. The optimal setup location should be somewhere no more than halfway between your Wi-Fi router and your Wi-Fi dead zone.
  • Page 8 Attach the included antenna. b. Attach the Power Adapter to the Range Extender’s PWR Port and plug it into an available power outlet. The Amped Wireless logo will appear as the unit boots up, then the Dashboard screen will appear.

  • Page 9: Navigating The Touch Screen Menu

    TAP-EX2 USER’S GUIDE Navigating the Touch Screen Menu Before we begin, here are a few tips on how to navigate the Touch Screen Menu: Language Selection: Tap the Globe icon, found on the bottom of the Settings screen, to change the language of the menu.

  • Page 10: Welcome To The Dashboard

    TAP-EX2 USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender. SCAN to find an available network to extend. During the setup process, the wizard will refer to the Home Network and the Extended Network: The Home Network is the network you are trying to extend.

  • Page 11: Select A 2.4Ghz Home Network To Extend

    TAP-EX2 USER’S GUIDE Select a 2.4GHz Home Network to Extend The Range Extender can extend a single 2.4GHz network, a single 5GHz network or both (2.4GHz and 5GHz) simultaneously. The wizard will walk you through the setup of the 2.4GHz network first, and then the 5GHz network.

  • Page 12: Connecting To A Secure Network (2.4Ghz)

    TAP-EX2 USER’S GUIDE Connecting to a Secure Network (2.4GHz) If the 2.4GHz Wi-Fi network you are trying to extend has Wi-Fi security enabled, you will be prompted to enter a Security Key. If you did not select a secure network, you will not see this page.

  • Page 13: Select A 5Ghz Home Network To Extend

    TAP-EX2 USER’S GUIDE Select a 5GHz Home Network to Extend (5GHz) Select the 5GHz Wi-Fi network that you wish to extend. Check that your Wi-Fi Network has a signal strength of 70% or greater. If you have already selected a 2.4GHz network and do not wish to select a 5GHz network, tap Skip to continue.

  • Page 14: Connecting To A Secure Network (5Ghz)

    TAP-EX2 USER’S GUIDE Connecting to a Secure Network (5GHz) If the 5GHz Wi-Fi network you are trying to extend has Wi-Fi security enabled, you will be prompted to enter a Security Key. If you did not select a secure network, you will not see this page.

  • Page 15: Extended Network Settings

    TAP-EX2 USER’S GUIDE Extended Network Settings The Range Extender features both a 2.4GHz and 5GHz Extended Network. The wizard will walk you through the setup of your 2.4GHz extended network first, and then the 5GHz extended network. The default SSID of the Range Extender’s Extended Network is “Amped...
  • Page 16 TAP-EX2 USER’S GUIDE The default SSID of the Range Extender’s Extended Network is “Amped_TAPEX2_5.0”. If you choose to Clone the settings from your Home Network, the wizard will copy the SSID and Security Key of your Home Network. The SSID of the Extended Network will have a "_RE" at the end of its name.

  • Page 17: Applying Settings

    TAP-EX2 USER’S GUIDE Applying Settings DO NOT LEAVE THIS SCREEN. Allow the progress bar to complete and the Wizard will automatically redirect you to the next step.

  • Page 18: Setup Summary

    You may also attach any wired network devices to the wired ports on the side of the Range Extender at this time. If you experience any problems during this process, please contact our Amped Wireless Elite Support at 888-573-8820 or 909-217-3168.
  • Page 19 TAP-EX2 USER’S GUIDE If the Extended Network connection fails try the following… The failed connection page will provide you with information on why the connection failed. Read the instructions carefully and retry your connection. The tips below will help to solve common issues: Check to make sure your Home Network security settings are correct.

  • Page 20: More Settings (Touch Screen)

    TAP-EX2 USER’S GUIDE MORE SETTINGS (TOUCH SCREEN) The Range Extender’s Touch Screen Menu provides a host of features that you can easily configure with the touch of your finger. To access the main Settings Menu tap Settings from the Dashboard.

  • Page 21: Ghz Wi-Fi Settings (Touch Screen)

    TAP-EX2 USER’S GUIDE 2.4GHz WI-FI SETTINGS (TOUCH SCREEN) 2.4GHz Wi-Fi Settings (Touch): Home Network Settings Home Network Settings allow you to adjust settings for your Range Extender’s connection with your Home Network router. Should you choose to skip the Setup Wizard and manually...

  • Page 22: Extended Network Settings

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Extended Network Settings The Extended Network Settings page allows you to adjust settings for your Extended Network. Extended Network SSID: This is the Identification name of the repeated/extended network. Security Key: Enter the security key of the Extended Network.
  • Page 23 TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Guest Network Guest Networks provide a separate Wi-Fi network, with unique settings for users to connect to. Select one of the four available Guest Networks. Toggle the selected Guest Network to to enable the Guest Network.

  • Page 24: Connected Devices

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Connected Devices Connected Devices displays all users currently connected to the Range Extender’s Extended Network. It provides a list of MAC Addresses for each connected device and the sent and received data for each.

  • Page 25: Wi-Fi Coverage Controls

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Wi-Fi Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your Extended Wi-Fi Network. For a smaller coverage area you can select a lower output power. For...

  • Page 26: Access Schedule

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled (both Home Network and the Extended Network) through the Access Schedule menu. To do so: Toggle the Access Schedule to On.

  • Page 27: Wi-Fi Protected Setup (Wps)

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS).

  • Page 28: User Access

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings (Touch): User Access User Access allows you to deny access or allow access to specific users that are connecting wirelessly to the Extended Network. Each Wi-Fi device has a unique address called a MAC address (a 12 digit hex number).

  • Page 29: 5Ghz Wi-Fi Settings (Touch Screen)

    TAP-EX2 USER’S GUIDE 5GHz WI-FI SETTINGS (TOUCH SCREEN) 5GHz Wi-Fi Settings (Touch): Home Network Settings Home Network Settings allow you to adjust settings for your Range Extender’s connection with your Home Network router. Should you choose to skip the Setup Wizard and manually...

  • Page 30: Extended Network Settings

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings (Touch): Extended Network Settings The Extended Network Settings page allows you to adjust settings for your Extended Network. Extended Network SSID: This is the Identification name of the repeated/extended network. Security Key: Enter the security key of the Extended Network.
  • Page 31 TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings (Touch): Guest Network Guest Networks provide a separate Wi-Fi network, with unique settings for users to connect to. Select one of the four available Guest Networks. Toggle the selected Guest Network to to enable the Guest Network.

  • Page 32: Connected Devices

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings (Touch): Connected Devices Connected Devices displays all users currently connected to the Range Extender’s Extended Network. It provides a list of MAC Addresses for each connected device and the sent and received data for each.

  • Page 33: Wi-Fi Coverage Controls

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings (Touch): Wi-Fi Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your Extended Wi-Fi Network. For a smaller coverage area you can select a lower output power. For...

  • Page 34: Access Schedule

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings (Touch): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled (both Home Network and the Extended Network) through the Access Schedule menu. To do so: Toggle the Access Schedule to On.

  • Page 35: Wi-Fi Protected Setup (Wps)

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings (Touch): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS).

  • Page 36: User Access

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings (Touch): User Access User Access allows you to deny access or allow access to specific users that are connecting wirelessly to the Extended Network. Each Wi-Fi device has a unique address called a MAC address (a 12 digit hex number).

  • Page 37: Boostband Technology (Touch)

    TAP-EX2 USER’S GUIDE BOOSTBAND TECHNOLOGY (TOUCH) BoostBand Technology (Touch): Screen Settings BoostBand Technology is a feature that increases the overall speed and performance of the Range Extender by streamlining dual band network traffic through a single Wi-Fi frequency band between the Router and Range Extender. Doing so optimizes network traffic through the fastest available frequency band.

  • Page 38: Network Settings (Touch)

    TAP-EX2 USER’S GUIDE NETWORK SETTINGS (TOUCH) Network Settings (Touch): IP Settings IP Address: The IP address of the Range Extender. Subnet Mask: The subnet of the Range Extender. Default Gateway: The access point to another network, normally the Range Extender or your router.

  • Page 39: Wired Port Routing

    TAP-EX2 USER’S GUIDE Network Settings (Touch): Wired Port Routing If the Range Extender is connected to a dual band router, the Range Extender will automatically route the traffic from the device connected to the Range Extender’s wired port through the 5GHz Home Network to access the web with the fastest speeds.

  • Page 40: Management Settings (Touch)

    TAP-EX2 USER’S GUIDE MANAGEMENT SETTINGS (TOUCH) Management (Touch): Screen Settings Manage the behavior and security of the LCD screen: Timeout: When the touch screen is inactive past the duration of the Timeout time (in seconds), it will turn off to conserve power.

  • Page 41: Clock / Date

    TAP-EX2 USER’S GUIDE Management (Touch): Clock / Date Maintain the internal clock for the Range Extender by syncing with the Internet. Your clock and date settings need to be accurate in order for Logs and Wi-Fi Access Schedules to work correctly.

  • Page 42: System Details

    TAP-EX2 USER’S GUIDE Management (Touch): System Details The Device Status provides you with a snapshot of your Range Extender’s current connections and settings. Home Wi-Fi Network Settings: This section displays the current status of the connection between the Range Extender and your 2.4GHz or 5GHz Home Network.
  • Page 43 TAP-EX2 USER’S GUIDE Device Details: This section provides you with information on the version and build time of your firmware. This is used to help our support department determine what firmware version your device is running. Current Date / Time is the setting for the System Clock.

  • Page 44: Statistics

    TAP-EX2 USER’S GUIDE Management (Touch): Statistics These statistics show the data activity for your 2.4GHz or 5GHz connections. Home Network: These statistics show the data activity for all upload and download data between the Home Network and the Range Extender.

  • Page 45: Usb Storage

    TAP-EX2 USER’S GUIDE Management (Touch): USB Storage Share a USB storage device with computers on both the Home Network and the Extended Network of the Range Extender. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the side of the Range Extender and follow the directions below for your operating system.
  • Page 46 TAP-EX2 USER’S GUIDE Windows 7 & Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 47 TAP-EX2 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 48 TAP-EX2 USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). Open Finder b. On the left hand menu, under Shared, click...

  • Page 49: System Logs

    System Logs are useful for viewing the activity and history of the Range Extender. The System Logs are also used by Amped Wireless techs to help troubleshoot your Range Extender when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are deleted each time the Range Extender reboots or is powered off.

  • Page 50: Upgrade Firmware

    TAP-EX2 USER’S GUIDE Management (Touch): Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. When connected to an active connection with Internet access, the Range Extender can...

  • Page 51: Reset Settings

    TAP-EX2 USER’S GUIDE Management (Touch): Reset Settings Reset the Range Extender’s settings to factory settings by pressing Reset. By resetting the Range Extender will lose all previous configurations and will need to run the Setup Wizard again to configure the Range Extender’s Settings.

  • Page 52: Accessing The Web Menu

    TAP-EX2 USER’S GUIDE ACCESSING THE WEB MENU The Range Extender can be configured via the simple to use Touch Screen Menu or via a web browser with the Web Menu. The Web Menu features a more advanced, more detailed interface with additional configuration options that may not be found on the Touch Screen Menu.

  • Page 53: Setup Guide (Web Menu)

    TAP-EX2 USER’S GUIDE SETUP GUIDE (WEB MENU) Find a Setup Location The location of where you install the Range Extender is very important to how it will function. The optimal setup location should be somewhere no more than halfway between your Wi-Fi router...
  • Page 54 Attach the Power Adapter to the Range Extender’s PWR Port and an available power outlet. The Range Extender should boot up with the Amped Wireless logo and then the Dashboard screen should appear. d. Connect your PC, Tablet, or Smartphone to the Range Extender’s Wi-Fi network: Amped_TAPEX2_2.4...

  • Page 55: Open Your Web Browser To Access The Setup Wizard

    TAP-EX2 USER’S GUIDE Open your Web Browser to Access the Setup Wizard Open your web browser b. Type http://setup.ampedwireless.com into the web address bar If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.1.240...

  • Page 56: Welcome To The Dashboard

    TAP-EX2 USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender. Click SCAN to find an available network to extend. The diagram on this page displays the terms used to describe: 1) The network you are trying to extend (Home Network).

  • Page 57: Scan For A Home Network To Extend

    TAP-EX2 USER’S GUIDE Scan for a Home Network to Extend The Scan result will list all available 2.4GHz and 5GHz wireless networks detected by the Range Extender – including each network name (SSID), the operating channel, the type of security and the signal strength.

  • Page 58: Connecting To A Secure Network

    TAP-EX2 USER’S GUIDE Connecting to a Secure Network If the wireless network(s) you are trying to repeat has wireless security enabled, you will be prompted to enter a security key. If you are repeating a dual band router, you will need to enter the security key for both the 2.4GHz and 5GHz network.

  • Page 59: Extended Network Settings (Ssid And Security)

    TAP-EX2 USER’S GUIDE Extended Network Settings (SSID and Security) The default SSID of the Range Extender is “Amped_TAPEX2_2.4” “Amped_TAPEX2_5.0”. If you choose to "Clone" the settings from your Home Network, the wizard will copy the SSID and security key of your Home Network.
  • Page 60 TAP-EX2 USER’S GUIDE Connection Check DO NOT LEAVE OR REFRESH THIS PAGE. Allow the countdown to complete and the Wizard will automatically redirect you to the next step.
  • Page 61 TAP-EX2 USER’S GUIDE Connect to the new Extended Network During the countdown process, the Range Extender will reboot and disconnect the Wi-Fi connection. At this point, you will need to reconnect your PC or tablet to the new Extended Network. Follow the instructions on the screen to connect to the Extended Network.

  • Page 62: Setup Summary

    You may also attach any wired network devices to the wired ports on the side of the Range Extender. If you experience any problems during this process please contact Amped Wireless Elite Support at 888-573-8820.
  • Page 63 TAP-EX2 USER’S GUIDE Wired Port Routing The Setup Wizard automatically selects the Home Network (2.4GHz or 5GHz) your wired devices will be routed through to connect to the Internet. If you wish to change this setting you may do so from the web...
  • Page 64 TAP-EX2 USER’S GUIDE If the Home/Office Network connection fails try the following… The failed connection page will provide you with information on why the connection failed. Read the instructions carefully and retry your connection. The tips below will help to solve common issues: Check to make sure your Home Network security settings are correct.

  • Page 65: 5Ghz Wi-Fi Settings (Web Menu)

    TAP-EX2 USER’S GUIDE 5GHz WI-FI SETTINGS 5GHz Wi-Fi Settings: Home Network Settings (5GHz) The Home Network Settings (5GHz) page allows you to adjust settings for your 5GHz Home Network connection. These settings are for adjusting the Range Extender’s Home Network connection after you have already gone through the Setup Wizard and wish to adjust your current configurations.

  • Page 66: Extended Network Settings

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings: Extended Network Settings (5GHz) The Extended Network Settings page allows you to adjust settings for your Extended Network. SSID of Extended Network: The name used to identify your Extended Network. This is the name that appears when a user scans for available Wi-Fi networks.
  • Page 67 TAP-EX2 USER’S GUIDE Guest Networks (5GHz) Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. Band: Restrict the Wi-Fi protocol and speed used for the specific Guest Network.

  • Page 68: Security

    If you are using the Guest Network feature, you will be able to adjust the security settings for those additional network SSIDs here as well. For more information on the differences between the types of Wi-Fi security available, please visit the Learning Center on the Amped Wireless website: www.ampedwireless.com...

  • Page 69: Wi-Fi Protected Setup - Wps

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).

  • Page 70: User Access

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings: User Access User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number).

  • Page 71: Wireless Coverage Controls

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings: Wireless Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your 5GHz Extended Wireless Network. For a smaller coverage area you can select a lower output power. For the maximum wireless coverage select the 100% selection.

  • Page 72: Access Schedule

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings: Access Schedule Access Schedules will enable or disable your 5GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.

  • Page 73: Advanced Settings

    TAP-EX2 USER’S GUIDE 5GHz Wi-Fi Settings: Advanced Settings Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance.Here are a few definitions on some settings.
  • Page 74 TAP-EX2 USER’S GUIDE IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.

  • Page 75: Ghz Wi-Fi Settings (Web Menu)

    TAP-EX2 USER’S GUIDE 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Home Network Settings The Home Network Settings (2.4GHz) page allows you to adjust settings for your 2.4GHz Home Network connection. These settings are for adjusting the Range Extender’s Home Network connection after you have already gone through the Setup Wizard and wish to adjust your current configurations.

  • Page 76: Extended Network Settings

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Extended Network Settings The Extended Network Settings page allows you to adjust settings for your Extended Network. SSID of Extended Network: The name used to identify your Extended Network. This is the name that appears when a user scans for available Wi-Fi networks.
  • Page 77 TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Guest Networks Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. Band: Restrict the Wi-Fi protocol and speed used for the specific Guest Network.

  • Page 78: Security

    If you are using the Guest Network feature, you will be able to adjust the security settings for those additional network SSIDs here as well. For more information on the differences between the types of Wi-Fi security available, please visit the Learning Center on the Amped Wireless website: www.ampedwireless.com...

  • Page 79: Wi-Fi Protected Setup - Wps

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).

  • Page 80: User Access

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings: User Access User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number).

  • Page 81: Wireless Coverage Controls

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your 2.4GHz Extended Wireless Network. For a smaller coverage area you can select a lower output power. For the maximum wireless coverage select the 100% selection.
  • Page 82 TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.

  • Page 83: Advanced Settings

    TAP-EX2 USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance.Here are a few definitions on some settings.
  • Page 84 TAP-EX2 USER’S GUIDE IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.

  • Page 85: Boostband™ Technology (Web Menu)

    TAP-EX2 USER’S GUIDE BOOSTBAND™ TECHNOLOGY BoostBand Technology is a feature that increases the overall speed and performance of the Range Extender by streamlining dual band network traffic through a single Wi-Fi frequency band between the Router and Range Extender. Doing so optimizes network traffic through the fastest available frequency band.

  • Page 86: Network Settings (Web Menu)

    TAP-EX2 USER’S GUIDE NETWORK SETTINGS Network Settings: IP Settings IP Address: The IP address of the Range Extender. Subnet Mask: The subnet of the Range Extender. Default Gateway: The access point to another network, normally the Range Extender or your router.
  • Page 87 TAP-EX2 USER’S GUIDE DHCP Client Range: The range of IP addresses the Range Extender’s DHCP server will assign to users and devices connecting to the Range Extender. Static DHCP: You may set a static IP address within your DHCP network. The Range Extender will track the device via its MAC address and assign it a pre-defined IP address each time the device logs into the network.

  • Page 88: Wired Port Routing

    TAP-EX2 USER’S GUIDE Network Settings: Wired Port Routing If the Range Extender is connected to a dual band router, the Range Extender will automatically route the traffic from the device connected to the Range Extender’s wired port through the 5GHz Home Network to access the web with the fastest speeds.

  • Page 89: Management Features (Web Menu)

    TAP-EX2 USER’S GUIDE MANAGEMENT FEATURES The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock, Passwords, and Firmware Upgrades among other administrative functions.

  • Page 90: Device Status

    TAP-EX2 USER’S GUIDE Management: Device Status The System Status provides you with a snapshot of your Range Extender’s current connections and settings. System Information: This section provides you with information on the version and build time of your firmware. This is used to help our support department determine what firmware version your device is running.
  • Page 91 TAP-EX2 USER’S GUIDE Connection State: The Connection State will say "Connected" when there are no problems with the connection to your Home Network. If the Connection State shows "Waiting for Keys" then the WPA/WPA2 security key you entered is incorrect.

  • Page 92: Network Statistics

    TAP-EX2 USER’S GUIDE Management: Network Statistics These statistics show the data activity for each network connection. Connection to Home Network: This statistics shows the data activity for all upload and download data between the Home Network and the Range Extender.

  • Page 93: System Clock

    TAP-EX2 USER’S GUIDE Management: System Clock Maintain the internal clock for the Range Extender by syncing with your computer’s time. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.

  • Page 94: System Logs

    System Logs are useful for viewing the activity and history of the Range Extender. The System Logs are also used by Amped Wireless Elite Support Concierges to help troubleshoot your Range Extender when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are...

  • Page 95: Upgrade Firmware

    Manual Firmware Upgrade: In the case that the Range Extender does not have access to the Internet, you can manually upgrade the firmware by downloading the firmware file from the Amped Wireless Elite Support website. The firmware update is downloaded as a zip file and you will need to have an unzipping program to open the file.
  • Page 96 TAP-EX2 USER’S GUIDE Download the file from www.ampedwireless.com/support and remember the location where you saved it. Firmware files may also be provided by Amped Wireless Elite Support Concierges. b. Click Choose File and locate the file. Click Upload to begin upgrading.

  • Page 97: Save/Reload Settings

    TAP-EX2 USER’S GUIDE Management: Save/Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform.

  • Page 98: Password Settings

    TAP-EX2 USER’S GUIDE Management: Password Settings By default, the Range Extender does not require a password to log on to the web menu. If you wish to enable a password to protect unauthorized access to the web menu and Setup Wizard, you may enter one here.

  • Page 99: Technical Specifications

    TAP-EX2 USER’S GUIDE TECHNICAL SPECIFICATIONS Wireless Standard: 802.11a/b/g/n/ac Antennas: 1 x Detachable High Gain Antenna Frequency Band: 2.4GHz & 5GHz 1 x Internal High Gain Antenna Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) 5GHz: 433Mbps (Tx/Rx) Ports:  3 x RJ-45 10/100M LAN Ports Amplifier: 2 x 2.4GHz Amplifiers...

  • Page 100: Default Settings

    TAP-EX2 USER’S GUIDE DEFAULT SETTINGS The default settings for your Range Extender are listed here. If for some reason you need to return your Range Extender back to default settings, hold down the Reset button on the back panel for 10 seconds. The Range Extender will reset back to factory settings as listed below: IP Address: 192.168.1.240...

  • Page 101: Troubleshooting & Support Information

    USER’S GUIDE TROUBLESHOOTING & SUPPORT INFORMATION We are here to help. If you have any issues with your Range Extender please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 or 909-217-3168 Email: techsupport@ampedwireless.com...

  • Page 102: Troubleshooting

    TAP-EX2 USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Home Network Connection Issues I cannot connect to my Home Network. I received an error when running the Setup Wizard.
  • Page 103 TAP-EX2 USER’S GUIDE I cannot find my Home Network when scanning for Wi-Fi networks in the Setup Wizard. The Range Extender may be out of range. Move the Range Extender closer to the Wi-Fi router and try the Setup Wizard again from the Touch Screen Menu. It is recommended that your Home Network shows a signal strength of 70% or greater in the Wizard SCAN results.
  • Page 104 TAP-EX2 USER’S GUIDE The connection to your Home Network has been dropped. This can be caused by several events to your home Wi-Fi connection. When this occurs, simply run the Setup Wizard again from the Touch Screen Menu and reconfigure the Range Extender.
  • Page 105 TAP-EX2 USER’S GUIDE I have a dual-band router and I cannot extend it. The Range Extender will repeat the 2.4GHz signal and the 5GHz signal from your router simultaneously. Both wireless networks must have a signal strength of 70% or greater with the Range Extender for a reliable connection.
  • Page 106 TAP-EX2 USER’S GUIDE I am connected to a Home Network, however, I do not have Internet Access. The Home Network itself may not have Internet access. Check to see that you have internet access by connecting directly to the Home Network first. If you are able to go online then this is not a problem. If you cannot go online, then the Home Network’s Internet connection must first be resolved.
  • Page 107 TAP-EX2 USER’S GUIDE extend the signal with fast speeds and further range. Move the Range Extender closer to your Home Network and try again. b. Check that the antenna is connected securely to the antenna connector. You may be downloading from the Internet and not within your Home Network or Extended Network.
  • Page 108 TAP-EX2 USER’S GUIDE Troubleshooting: Touch Screen Issues I forgot the touch screen passcode for the Range Extender and can no longer access the Touch Screen Menu. Once you have exhausted all attempts at recovering your passcode, reset the Range Extender to default settings by holding the reset button, located on the right side of the Range Extender, for 5 to 10 seconds.
  • Page 109 TAP-EX2 USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the Range Extender. Step back at least 10 feet from the Range Extender and check your signal again. The Range Extender emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range.
  • Page 110 TAP-EX2 USER’S GUIDE b. Your Range Extender may be installed in a poor location. Avoid setting up your Range Extender in areas with high interference, such as, near fridges, microwaves, metallic objects and low surfaces. Install the Range Extender in a higher location if possible.
  • Page 111 TAP-EX2 USER’S GUIDE Troubleshooting: Web Menu Access Issues I entered http://setup.ampedwireless.com and it failed to open the Web Menu. Make sure your computer is connected to the Range Extender’s Wi-Fi network: Amped_TAPEX2_2.4 or Amped_TAPEX2_5.0 b. Try to use a different web browser. We recommend the Google Chrome web browser.
  • Page 112 TAP-EX2 USER’S GUIDE I could NEVER log onto the Range Extender wirelessly. Check that your wireless adapter supports WPA2 or WPA wireless security. If it does not then you will need to change the wireless security on the Range Extender. Go to the Web Menu, select Wireless Settings and then Wireless Security.
  • Page 113 TAP-EX2 USER’S GUIDE let go. After the Range Extender has fully reset, use an Ethernet cable (not included) and connect to the Range Extender. Login to the Web Menu at http://setup.ampedwireless.com and run through the Wizard.
  • Page 114 TAP-EX2 USER’S GUIDE Troubleshooting: USB Storage & Other Miscellaneous Issues I cannot access my USB storage device after I plug it into the Range Extender. Follow the instructions below for your operating system. Windows 7 & Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 115 TAP-EX2 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 116 Make sure your USB storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.
  • Page 117 TAP-EX2 USER’S GUIDE Wi-Fi Protected Setup (WPS) is not working. Push button configuration does not detect the connection. The Range Extender supports WPS connections however some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac...

  • Page 118: Warranty And Regulatory Information

    The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
  • Page 119 A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless. The bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole...
  • Page 120 TAP-EX2 USER’S GUIDE discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges.
  • Page 121 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 122 TAP-EX2 USER’S GUIDE Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
  • Page 123 TAP-EX2 USER’S GUIDE FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 124 TAP-EX2 USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 125 TAP-EX2 USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS- 210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un...

  • Page 126: Legal Notices And Disclaimers

    LEGAL NOTICES AND DISCLAIMERS Copyright Information and Trademark Usage Guidelines © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless logo are registered trademarks or trademarks of Newo Corporation. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
  • Page 127 USER’S GUIDE purposes is strictly prohibited. The Amped Wireless logo requires permission for use. For use of the Amped Wireless logo, please email legal@ampedwireless.com. Use of Amped Wireless' trademarks requires the use of the proper trademark symbol in all usage cases.
  • Page 128 TAP-EX2 USER’S GUIDE damage to data arising out of the use or inability to use any Amped Wireless product, damages resulting from use of or reliance on information present, even with prior notice to Amped Wireless. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
  • Page 129 Software, including but not limited to any Open Source Software, is solely at your own risk. Amped Wireless is not responsible for any such modification or tampering. Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless.
  • Page 130 AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER’S COMPUTER SYSTEM OR DATA. All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or its partners/suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties.
  • Page 131 This section describes how you agree to resolve any disputes with Amped Wireless regarding these Terms of Use or your purchase of any product from Amped Wireless and your use of that product. You and Amped Wireless agree to the following resolution process.
  • Page 132 AAA Rules. If your claim against Amped Wireless is for less than $10,000, Amped Wireless will pay all arbitration fees. If your claim against Amped Wireless is for $10,000 or more, you are responsible for paying your own portion of the fees set forth in the AAA’s fee schedule for consumer disputes, and Amped Wireless will pay all remaining...
  • Page 133 USER’S GUIDE As an exception to this arbitration agreement, Amped Wireless is happy to give you the right to pursue in small claims court any claim that is within that court's jurisdiction as long as you proceed only on an individual basis.
  • Page 134 888-573-8820 e-mail techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2015 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.

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