Amped Wireless HIGHPOWER AC1200 User Manual
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Amped Wireless HIGHPOWER AC1200 User Manual

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User's Guide
RTA1200
HIGHPOWER
TM
AC1200
ROUTER
WI-FI
®

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Summary of Contents for Amped Wireless HIGHPOWER AC1200

  • Page 1 User’s Guide RTA1200 HIGHPOWER AC1200 ROUTER WI-FI ®...

  • Page 2: Table Of Contents

    RTA1200 USER’S GUIDE CONTENTS INTRODUCTION ............3 Wireless Coverage Controls (2.4GHz) ......32 GETTING STARTED ............4 Access Schedule (2.4GHz) ..........33 Package Contents ............4 NETWORK SETTINGS ..........34 LED Indicators ..............5 Local Network (LAN) ............. 34 Back Panel Description ........... 6 IPv6 Local Network (LAN) ..........
  • Page 3 RTA1200 USER’S GUIDE Denial of Service ............58 Save and Reload Settings ..........69 QUALITY OF SERVICE ..........59 Password Settings ............70 ROUTING SETUP ............60 TECHNICAL SPECIFICATION .........71 MANAGEMENT FEATURES ......... 61 DEFAULT SETTINGS ............72 System Status..............62 TROUBLESHOOTING AND SUPPORT INFORMATION ...73 Network Statistics ............

  • Page 4: Introduction

    USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us.

  • Page 5: Getting Started

    RTA1200 USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package:  High Power AC1200 Wi-Fi Router  Two Detachable High Gain Antennas  RJ-45 Ethernet Cable  Power Adapter  Setup Guide ...

  • Page 6: Led Indicators

    RTA1200 USER’S GUIDE LED Indicators Power: Indicates when the Router is powered on. The LED will remain on. WPS: Blinks when Wi-Fi Protected Setup (WPS) is activated and the Router awaits a connection. 5.0GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the 5GHz wireless network.

  • Page 7: Back Panel Description

    RTA1200 USER’S GUIDE Back Panel Description Antenna Connectors: RJ-SMA antenna connectors. Attach the included high gain antennas to these connectors. Reset: Push down once to reboot the Router. Hold down for 5-10 seconds to reset the router back to factory settings. WPS: Hold down for 3 seconds to enable WPS push button configuration.

  • Page 8: Basic Setup Guide

    RTA1200 USER’S GUIDE BASIC SETUP GUIDE Setup Preparations Disconnect and power off your existing router. Disconnect your existing router from your computer, your broadband modem and its power outlet. If you do not have an existing router please continue to the next step. Power off your Modem Power off the modem by disconnecting the modem’s power adapter from the power outlet.
  • Page 9 RTA1200 USER’S GUIDE Connect the Router to your Modem Do NOT connect the power adapter to the Router at this time. a) Use the included blue Ethernet cable and connect one end of the cable to your modem. Connect the other end of the cable to the blue Modem port on the Router.
  • Page 10 RTA1200 USER’S GUIDE Power on your Modem Plug in your modem’s power adapter and backup battery (if available):...
  • Page 11 RTA1200 USER’S GUIDE Attach Antennas, Power On & Connect to your Computer a) Attach the antennas to the antenna connectors on the Router. b) Connect the included grey Ethernet cable to an available port on your computer or connect to the Router’s Wi-Fi Network: Amped_RTA1200_2.4 or Amped_RTA1200_5.0.
  • Page 12 RTA1200 USER’S GUIDE Open your Web Browser to Access the Setup Wizard a) Open your web browser. b) Type http://setup.ampedwireless.com into the web address bar. If the web menu fails to open, type the following IP address into your web address bar: http://192.168.3.1...
  • Page 13 RTA1200 USER’S GUIDE Welcome to the Setup Wizard If this is your first time setting up the Router, the Setup Wizard should automatically load. If you wish to manually configure your router you can also choose to skip the Setup Wizard. Double check that the modem is connected to the Router’s Modem port.
  • Page 14 RTA1200 USER’S GUIDE Internet Connection Detection The Wizard will try to detect your Internet settings and configure the router. Please be patient. If there is a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our Elite Support department at 888- 573-8820.
  • Page 15 RTA1200 USER’S GUIDE Personalize your Wi-Fi Settings The default ID of your 5GHz Wi-Fi network and 2.4GHz Wi-Fi network is: Amped_RTA1200_5.0 Amped_RTA1200_2.4 To change it, enter a new name in the SSID field. Users connecting wirelessly to the Router will use these IDs to identify your wireless network.
  • Page 16 RTA1200 USER’S GUIDE Create a Password for your Router This password is NOT your Wi-Fi network password. This password is to access the web menu of the Router to access additional router settings. Leave this blank if you do not wish to have a password. Click Apply to save your settings.
  • Page 17 At this time, you may disconnect from the Router and start a wireless connection. If you have any wired devices that you would like to attach to the Router you may do so now as well. Enjoy your new Amped Wireless network!
  • Page 18 RTA1200 USER’S GUIDE WEB MENU DASHBOARD Welcome to the Dashboard Once you have completed the Router Setup Wizard, going to http://setup.ampedwireless.com will now bring you to the Router’s Dashboard. The Dashboard provides you with information regarding your internet connection and basic router settings. From here you can enable or disable guest networks, have a quick glance at what devices are connected to your Router and enable or disable website blocking features.

  • Page 19: Ghz Wi-Fi Settings

    RTA1200 USER’S GUIDE 5GHz WI-FI SETTINGS 5GHz Wi-Fi Settings: Basic Settings (5.0GHz) The Basic Settings page allows you to adjust settings for your 5GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5GHz network.
  • Page 20 RTA1200 USER’S GUIDE Wireless Network ID (SSID): The name of your 5GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto".

  • Page 21: Basic Settings: Guest Networks (5.0Ghz)

    RTA1200 USER’S GUIDE 5GHz Wi-Fi Settings: Basic Settings: Guest Networks (5.0GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e.

  • Page 22: Security Settings (5.0Ghz)

    RTA1200 USER’S GUIDE 5GHz Wi-Fi Settings: Security Settings (5.0GHz) The Security page allows you to change the type of wireless security settings for your 5.0GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional SSIDs as well.

  • Page 23: Advanced Settings (5.0Ghz)

    RTA1200 USER’S GUIDE 5GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users.

  • Page 24: Wi-Fi Protected Setup - Wps (5.0Ghz)

    RTA1200 USER’S GUIDE 5GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use.

  • Page 25: Wireless Coverage Controls (5.0Ghz)

    RTA1200 USER’S GUIDE 5GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the Router to control the coverage distance of your 5GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.

  • Page 26: Access Schedule (5.0Ghz)

    RTA1200 USER’S GUIDE 5GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.

  • Page 27: 2.4Ghz Wi-Fi Settings

    RTA1200 USER’S GUIDE 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings (2.4GHz) The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network.
  • Page 28 RTA1200 USER’S GUIDE Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto." WMM: Prioritizes multimedia data over the wireless network.

  • Page 29: Basic Settings: Guest Networks (2.4Ghz)

    RTA1200 USER’S GUIDE 2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks (2.4GHz) Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e.

  • Page 30: Security Settings (2.4Ghz)

    RTA1200 USER’S GUIDE 2.4GHz Wi-Fi Settings: Security Settings (2.4GHz) The Security page allows you to change the type of wireless security settings for your 2.4GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional 2.4GHz SSIDs as well.

  • Page 31: Advanced Settings (2.4Ghz)

    RTA1200 USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Router will never fragment any frames that it sends to wireless users.

  • Page 32: Wi-Fi Protected Setup - Wps (2.4Ghz)

    RTA1200 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use.

  • Page 33: Wireless Coverage Controls (2.4Ghz)

    RTA1200 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the Router to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.

  • Page 34: Access Schedule (2.4Ghz)

    RTA1200 USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.

  • Page 35: Network Settings

    RTA1200 USER’S GUIDE NETWORK SETTINGS Network Settings: Local Network (LAN) These settings are for your local network only and do not apply to your Internet / ISP connection. IP Address: The IP address of the Router. Subnet Mask: The subnet of the Router. Default Gateway: The access point to another network.
  • Page 36 RTA1200 USER’S GUIDE Set Static DHCP: This allows specific devices to be given a specific IP address each time the device connects to the network. The DHCP server will always assign the same IP address to the same device. This feature is often used for shared devices such as network printers or servers.

  • Page 37: Ipv6 Local Network (Lan)

    RTA1200 USER’S GUIDE Network Settings: IPv6 Local Network (LAN) These settings are for your IPv6 local network only and do not apply to your Internet / ISP connection. The LAN IPv6 Link- Local Address is the IPv6 Address that you use to access the web-based management interface.
  • Page 38 RTA1200 USER’S GUIDE DHCPv6 is a network protocol that is used for configuring IPv6 hosts with IP addresses, IP prefixes and/or other configurations required to operate on an IPv6 network. IPv6 hosts can acquire IP addresses by using DHCPv6. The DHCP Unique Identifier (DUID) is used by a client to get an IP address from a DHCPv6 server. The server compares the DUID with its database and delivers configuration data (address, lease times, DNS servers, etc.) to the client.

  • Page 39: Internet Network (Wan)

    RTA1200 USER’S GUIDE Network Settings: Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings manually, the options on this page provides you with the tools to do this easily. Select your Internet Connection type from the drop down menu: Manual IP (Static): For Internet connections where the Internet provider does not provide you with an IP...
  • Page 40 RTA1200 USER’S GUIDE If for some reason you do not get an IP address and you know that your Internet provider uses DHCP, try resetting your modem. Remove the power adapter from the modem as well as the backup battery (if available).

  • Page 41: Ipv6 Internet Network (Wan)

    RTA1200 USER’S GUIDE Network Settings: IPv6 Internet Network (WAN) The Basic Setup Wizard will assist you in setting up your Internet connection. However, in the case that you wish to adjust settings for IPv6 connections, the options on this page provides you with the tools to do this easily.
  • Page 42 RTA1200 USER’S GUIDE Stateless Address Autoconfiguration (SLAAC): In this mode, configuration of addresses is based on the receipt of Router Advertisement messages. These messages include stateless address prefixes and require that hosts not use a stateful address configuration protocol. Stateless autoconfiguration does not require any sort of central management, and is therefore preferable in networks where no management is readily available, such as a typical home network.

  • Page 43: Advanced Settings

    RTA1200 USER’S GUIDE Network Settings: Advanced Settings These settings apply to the Local Network and your Internet Connection Network. If you are not familiar with these settings, please refer to a network administrator to avoid putting your network at risk. Enable uPnP: Universal Plug and Play is a network feature that allows uPnP enabled devices to “just work”...
  • Page 44 RTA1200 USER’S GUIDE Enable Web Server Access on WAN (Remote Management): Allows access to the Web Menu over the Internet. Enable IPsec pass through on VPN connection: Allows the IP security protocol suite to pass through on a VPN connection. Network Settings: IPv6 Advanced Settings: Enable IPv6 pass through on VPN connection: Allows the IPv6 protocol suite to pass through on a VPN connection.

  • Page 45: Smart Features

    RTA1200 USER’S GUIDE SMART FEATURES The Router provides your network with Smart Features that helps to provide convenience and protection for your wired and wireless network. The Smart Features allows you to control access of your wireless network through: on/off schedules, specific user authorizations, and wireless coverage control.

  • Page 46: Block Websites

    RTA1200 USER’S GUIDE Smart Features: Block Websites To block a website, you must first enable URL filtering. After it has been enabled, you can begin adding as many websites as you wish into the URL Address field. Note: If you wish to block www.google.com, simply type in "google"...

  • Page 47: User Access (Mac Address Filtering)

    RTA1200 USER’S GUIDE Smart Features: User Access (MAC Address Filtering) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed.

  • Page 48: User Access (Ip Address Filtering)

    RTA1200 USER’S GUIDE Smart Features: User Access (IP Address Filtering) User Access (IP Filtering) is similar to User Access (MAC filtering) except that the Router uses the local IP address to filter the specific data from the specified network protocol. For example, if you chose to block TCP data packets from a specific computer, you would need to figure out what that device's IP address is and select TCP from the Protocol drop down menu.

  • Page 49: Usb Storage

    RTA1200 USER’S GUIDE USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the Router. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router and follow the directions below for your operating system.
  • Page 50 RTA1200 USER’S GUIDE Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 51 RTA1200 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button.
  • Page 52 RTA1200 USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). a) Open Finder. b) On the left hand menu, under Shared, click AMPED_USB.

  • Page 53: Usb Storage: Ftp Server

    RTA1200 USER’S GUIDE USB Storage: FTP Server Share a USB storage device with computers remotely over the Internet. A FTP server allows you to access files through the use of an FTP client remotely over the Internet. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Router.

  • Page 54: Firewall Settings

    RTA1200 USER’S GUIDE FIREWALL SETTINGS The Router’s Firewall is designed to prevent unauthorized users from accessing your network. This section will go over the different features of the Firewall and how to configure them.

  • Page 55: Port Filtering

    RTA1200 USER’S GUIDE Firewall Settings: Port Filtering Port Filtering is a security measure that prevents users from using specific ports for reasons other than what those ports were originally intended for. For example, TCP port 21 is traditionally used for FTP. However, there is nothing stopping a user from using port 21 for purposes other than FTP access.

  • Page 56: Port Forwarding

    RTA1200 USER’S GUIDE Firewall Settings: Port Forwarding Port Forwarding is a rule that tells the Router that if a specific type of request comes in on a specific port, then that request should be forwarded to a specific device on the private network. Port Forwarding is often used for setting up servers, cameras and other devices that require remote access.

  • Page 57: Dmz (Demilitarized Zone)

    RTA1200 USER’S GUIDE Firewall Settings: DMZ (Demilitarized Zone) A DMZ is a network location or IP Address that is not protected by the firewall. When enabling DMZ, it is important to note that the device on the IP Address designated as part of the DMZ does not have any protection from the Router’s firewall.

  • Page 58: Virtual Lan

    RTA1200 USER’S GUIDE Firewall Settings: Virtual LAN A VLAN has the same attributes as a physical local area network (LAN), but it allows for devices to be grouped together even if they are not located on the same physical network switch. The benefit of a VLAN is that it allows network traffic to flow more efficiently for computers or network devices that are within sections of mutual interest.

  • Page 59: Denial Of Service

    RTA1200 USER’S GUIDE Firewall Settings: Denial of Service A Denial of Service attack is an attempt by a user (or users) to make a server’s or network’s services unavailable. The user sends a server multiple requests with false return addresses. The server will attempt to respond by sending a request back to the user;...

  • Page 60: Quality Of Service

    RTA1200 USER’S GUIDE QUALITY OF SERVICE QoS prioritizes and guarantees network performance for a specific IP Address range or MAC Address. QoS is often used for applications that require steady bandwidth. Common applications include VoIP phones, video streaming applications (i.e. DVRs, network cameras, video on demand), online gaming and servers.

  • Page 61: Routing Setup

    RTA15 USER’S GUIDE ROUTING SETUP Dynamic Routing allows the Router to automtically learn network destinations for devices/networks that are directly connected to the router. RIP and RIP2 are routing protocols that may be used for the router to learn routes from other routers running those same protocols.

  • Page 62: Management Features

    RTA1200 USER’S GUIDE MANAGEMENT FEATURES The Management Features on the Router allows you to view the status of the system, your Internet connection, wireless network and local area network. The Network Statistics page provides detailed traffic data for each connection type.

  • Page 63: System Status

    RTA1200 USER’S GUIDE Management: System Status The System Status provides you with a snapshot of your Router’s current connections and settings. The System Information section provides you with the router’s firmware version and build. This is used to help our support department determine what firmware version your device is running.

  • Page 64: Network Statistics

    RTA1200 USER’S GUIDE Management: Network Statistics Network statistics shows the data activity for each connection type on the Router (Internet, Wireless and Wired). The Wireless Connection statistics shows all data activity for both the 2.4GHz and 5.0GHz wireless networks separately. The Wired Connection statistics shows all data activity for all users physically connected to the wired ports on the Router.

  • Page 65: Dynamic Dns Settings

    RTA1200 USER’S GUIDE Management: Dynamic DNS Settings The Dynamic Domain Name System (DDNS) is a method to keep a web domain name, or web address, linked to a changing IP address as most Internet Providers do not provide static IP addresses. To use DDNS, you must first set up an account with a DDNS provider.

  • Page 66: System Clock

    RTA1200 USER’S GUIDE Management: System Clock Maintain the internal clock for the Router by syncing with your computer’s time or over the Internet. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.

  • Page 67: System Logs

    The System Log is useful for viewing the activity and history of your Router. The System Log is also used by Amped Wireless technicians to help troubleshoot your router when needed. It is recommended that you enable all logs in the event that troubleshooting is required.

  • Page 68: Upgrade Firmware

    RTA1200 USER’S GUIDE Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. When connected to an active connection with Internet access, the Range Extender can automatically check for new...
  • Page 69 Manual Firmware Upgrade: In the case that the Range Extender does not have access to the Internet, you can manually upgrade the firmware by downloading the firmware file from the Amped Wireless Elite Support website. The firmware update is downloaded as a zip file and you will need to have an unzipping program to open the file.

  • Page 70: Save And Reload Settings

    RTA1200 USER’S GUIDE Management: Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform.

  • Page 71: Password Settings

    RTA1200 USER’S GUIDE Management: Password Settings If you wish to enable a password to protect unauthorized access to the web menu and Basic Setup Wizard, you may enter one here.

  • Page 72: Technical Specification

    RTA1200 USER’S GUIDE TECHNICAL SPECIFICATION Wireless Standard: 802.11a/b/g/n/ac Antennas:  2 x Detachable High Gain Antennas Frequency Band: 2.4 GHz, 5.0GHz  2 x Reverse SMA Connector Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) 5.0GHz: 867Mbps (Tx/Rx) Ports:  4 x RJ-45 10/100/1000 LAN ports Amplifier: 2 x 2.4GHz Amplifiers ...

  • Page 73: Default Settings

    RTA1200 USER’S GUIDE DEFAULT SETTINGS The default settings for your Router are listed here. If for some reason you need to return your Router back to default settings, hold down the Reset button on the back panel for 10 seconds. The Router will reset back to factory settings as listed below: IP Address: 192.168.3.1 Web Menu Access:...

  • Page 74: Troubleshooting And Support Information

    RTA1200 USER’S GUIDE TROUBLESHOOTING & SUPPORT INFORMATION We are here to help. If you have any issues with your Router please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web:...
  • Page 75 RTA1200 USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Issues I entered setup.ampedwireless.com and it failed to open the Setup Wizard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection.
  • Page 76 RTA1200 USER’S GUIDE appear if the Router has not yet been configured. After it has been configured the Dashboard will appear instead. I entered setup.ampedwireless.com and it failed to open the Web Menu Dashboard. a) Make sure your computer is connected to the Router using the included Ethernet cable. Do not try to connect with a wireless connection.
  • Page 77 RTA1200 USER’S GUIDE I have entered setup.ampedwiress.com, but I cannot enter the Web Menu. I am prompted for a login and password, but it does not let me continue. a) Check that you are using the right login and password. b) If you forgot your login and password for the Web Menu, reset the Router to default settings and try again.
  • Page 78 RTA1200 USER’S GUIDE Troubleshooting: Internet Connection Issues The Basic Setup Wizard could not automatically configure my Internet connection. a) Reset your modem by holding down the reset button located on the back of the modem for approximately five seconds. Try the automatic configuration again. b) Static IP: Your Internet connection may require a static IP setting.
  • Page 79 RTA1200 USER’S GUIDE I have gone through the Setup Wizard and I do not have Internet. a) Detach the power adapter and disconnect all computers from the Router. Turn off the power to your modem and remove the backup battery (if available). Wait 2 minutes and power the modem back on.
  • Page 80 RTA1200 USER’S GUIDE My Internet connection is unstable and drops intermittently. a) Power off your computer, the Router and your modem. Power on your modem and wait 2 minutes. Power on the Router and wait 1 minute for the router to initialize. Power on your computer and try again.
  • Page 81 RTA1200 USER’S GUIDE My Internet connection is abnormally slow. a) Check with your Internet provider to ensure that they are not experiencing system wide issues. b) Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem with your computer and check speedtest.net again.
  • Page 82 RTA1200 USER’S GUIDE Troubleshooting: Local Network Issues My computer is getting an IP address of 169.254.x.x and Windows says “Limited or no Connectivity”. a) Make sure the Router is powered on. b) Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically”.
  • Page 83 RTA1200 USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the wireless router. a) Step back at least 10 feet from the Router and check your signal again. The Router emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range.
  • Page 84 RTA1200 USER’S GUIDE Position the antennas on the Router in opposite orientations. My wireless adapter does not connect at the maximum wireless speed. a) Your wireless network adapter may be outdated and have older wireless technology not capable of achieving the wireless network speeds of the Router. To achieve maximum wireless speeds, it is required that you have a 802.11n (2.4GHz) or 802.11ac (5.0GHz) adapter.
  • Page 85 RTA1200 USER’S GUIDE I cannot connect my Windows Vista computer to the wireless network. I enter my wireless password and I see an error. a) Manually add a wireless network to your Vista computer: Click Start, and then click Network. Select Network and Sharing Center.
  • Page 86 RTA1200 USER’S GUIDE I cannot connect my Windows XP computer to the wireless network. I enter my wireless password and I see an error. a) Make sure your computer has the latest Windows Service Pack. Windows Service Pack 1 does not support WPA security.
  • Page 87 RTA1200 USER’S GUIDE Troubleshooting: USB Storage Issues I cannot access my USB storage device after I plug it into the router. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 88 RTA1200 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a) Click the Start button.
  • Page 89 RTA1200 USER’S GUIDE To Map the network drive: a) Open Finder. b) From the menu on the top of the desktop, select Go. Select Connect To Server from the drop down menu. d) Enter the address of the network drive: Amped_USB shared disk IP address, then click...
  • Page 90 Make sure your UBS storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.

  • Page 91: Warranty And Regulatory Information

    The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
  • Page 92 Technical Support Reps), fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number. A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless. The...
  • Page 93 Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges.
  • Page 94 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference.
  • Page 95 RTA1200 USER’S GUIDE Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
  • Page 96 RTA1200 USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 97 RTA1200 USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS- 210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un dysfonctionnement.

  • Page 98: Legal Notices And Disclaimers

    LEGAL NOTICES AND DISCLAIMERS Copyright Information and Trademark Usage Guidelines © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless logo are registered trademarks or trademarks of Newo Corporation. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
  • Page 99 USER’S GUIDE purposes is strictly prohibited. The Amped Wireless logo requires permission for use. For use of the Amped Wireless logo, please email legal@ampedwireless.com. Use of Amped Wireless' trademarks requires the use of the proper trademark symbol in all usage cases.
  • Page 100 RTA1200 USER’S GUIDE damage to data arising out of the use or inability to use any Amped Wireless product, damages resulting from use of or reliance on information present, even with prior notice to Amped Wireless. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
  • Page 101 Software, including but not limited to any Open Source Software, is solely at your own risk. Amped Wireless is not responsible for any such modification or tampering. Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless.
  • Page 102 AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER’S COMPUTER SYSTEM OR DATA. All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or its partners/suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties.
  • Page 103 This section describes how you agree to resolve any disputes with Amped Wireless regarding these Terms of Use or your purchase of any product from Amped Wireless and your use of that product. You and Amped Wireless agree to the following resolution process.
  • Page 104 AAA Rules. If your claim against Amped Wireless is for less than $10,000, Amped Wireless will pay all arbitration fees. If your claim against Amped Wireless is for $10,000 or more, you are responsible for paying your own portion of the fees set forth in the AAA’s fee schedule for consumer disputes, and Amped Wireless will pay all remaining...
  • Page 105 USER’S GUIDE As an exception to this arbitration agreement, Amped Wireless is happy to give you the right to pursue in small claims court any claim that is within that court's jurisdiction as long as you proceed only on an individual basis.
  • Page 106 888-573-8820 e-mail techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.

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