Amped Wireless ALLY User Manual page 103

Whole home smart wi-fi router
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c)
If you have a PPPoE or another Internet connection requiring login credentials, you may need to adjust
the reconnection or time out settings. If you are using the Web Menu for setup: Go to the IP Settings >
Internet Connection (WAN) page and configure your Internet connection to automatically reconnect.
For ALLY App based setups select manual setup once the Internet connection detection error page
appears.
d) If you are using Windows XP, check that your computer is using Service Pack 2 or greater. Windows XP
users with Service Pack 1 may experience intermittent wireless connections.
My Internet connection is abnormally slow.
a) Check with your Internet provider to ensure that they are not experiencing system wide issues.
b) Check with speedtest.net to see the speed of your Internet provider. Connect directly to your modem
with your computer and check speedtest.net again. If the speed results are the same, the issue is with
your Internet provider. Please contact your provider to troubleshoot the issue.
c)
Check the Internet connection speed on another computer that is connected to the Router. If the other
computer does not have Internet speed problems, the networking equipment or operating system on
your original computer may be outdated or may be experiencing problems. Viruses and other software
may slow down a computer's overall speed significantly.
d) If you are using a wireless connection to the Router, check that your wireless signal strength is above 3
bars. If not, you may need to move closer to the Router.
102

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