Errors On The Lcd Panel; Error Messages - Buffalo TeraStation WSS HR WSH5000N2 Series User Manual

5
Press the power button to turn the TeraStation on.
6
Press the F11 key some times until the "Please select boot device:" is displayed. When it's displayed, stop
pressing F11. If it does not displayed, repeat from the step 1.
7
Press the Down Arrow key and select the SD card beginning from "UEFI:", then press the Enter key.
8
The recovery process proceeds automatically.
9
When the recovery process finishes, the TeraStation shuts down automatically.
10
Turn on the TeraStation. If it boots up properly, the recovery is completed.

Errors on the LCD Panel

The unit indicates errors on the LCD display. The LCD panel can help you troubleshoot problems. Refer to the
"Diagrams" section in chapter 1 to locate where the LCD panel is.
If an error occurs, the unit will beep. You can stop the beeping by pressing the mode button.

Error Messages

LCD Panel
RAID-6
ONE DRIVE DOWN
RAID-6
TWO DRIVE DOWN
SYSTEM
DOWN
FAN STOP
NORMAL
Code ROM Error
System Halted
Work RAM Error
System Halted
Corrective Action
One hard drive failed. Check the LED in front for the defective drive. Refer to
the "Hard Drive Replacement Procedure" section in chapter 6 and replace
the failed drive with a new drive.
You can stop the beeping by pressing the mode button.
Two hard drives failed. Check the LED in front for the defective drive. Refer
to the "Hard Drive Replacement Procedure" section in chapter 6 and replace
the failed drive with a new drive.
You can stop the beeping by pressing the mode button.
Three or more hard drives failed. Check the LED in front for the defective
drive. Refer to the "Hard Drive Replacement Procedure" section in chapter 6
and replace the failed drive with a new drive.
You can stop the beeping by pressing the mode button.
The fan is stopped. If you continue to use the unit while the fan is stopped,
the temperature of the drive will increase and a malfunction may occur.
Turn off the unit and check if dust has accumulated on the fan. If removing
dust does not solve the problem, the fan may be broken. Contact Buffalo
technical support.
You can stop the beeping by pressing the mode button.
Program ROM cannot be read. Shut off the unit, wait 10 seconds, then turn it
back on. If the error still remains, contact Buffalo technical support.
A work memory error occurred on the array controller. Shut off the unit, wait
10 seconds, then turn it back on. If the error still remains, contact Buffalo
technical support.
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