Changes Are Not Saved; Troubleshoot Your Network Using The Ping Utility; Test The Lan Path To Your Access Point - NETGEAR WAC510 User Manual

• If you are using an Ethernet-connected computer, check the Ethernet cable between the computer and
the access point.
• Make sure that the IP address of your computer is in the same subnet as the access point.
If you disabled the access point's DHCP client and configured a fixed (static) IP address when you
connected the access point to network or Internet modem (see
Fixed IP Address
the IP addresses of your computer and the access point are in the same IP subnet.
• If your access point's IP address was changed (for example, the DHCP server in your network issued
an IP address to the access point) and you do not know the current IP address, use an IP scanner
application to detect the IP address. If you still cannot find the IP address, clear the access point's
configuration to factory defaults. This sets the access point's IP address to 192.168.0.100. For more
information, see
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer,
click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The user name is admin, and the default
password is password. Make sure that Caps Lock is off when you enter this information.

Changes Are Not Saved

If you are logged in to the access point's web management interface and the access point does not save
the changes that you make on a page, do the following:
• When entering configuration settings, always click the Apply button before moving to another page or
tab or your changes are lost.
• Click the Refresh or Reload button in the web browser. It is possible that the changes occurred but
that the old settings remain in the web browser's cache.

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to the designated
device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping
utility in your computer or workstation.

Test the LAN Path to Your Access Point

You can ping the access point from your computer to verify that the LAN path to your access point is set up
correctly.
To ping the access point from a Windows computer:
1. From the Windows taskbar, click the Start button and select Run.
2. In the field provided, enter ping followed by the IP address of the access point, as in this example:
ping 192.168.0.100
3. Click the OK button.
AC WiFi Business Access Point WAC510
on page 71), change the IP address and subnet mask on your computer to so that
Use the Reset Button on page 94.
Diagnostics and Troubleshooting
Disable the DHCP Client and Specify a
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