Hitachi DZ-MV580A Service Manual page 33

Troubleshooting > Problem Guide
Symptom
"DISC ERROR" appears
when releasing write-protect
The "capture" function of
MyDVD is unavailable.
Power does not come on, or
no operation occurs by
pressing button.
The date and time are
incorrect.
No scene can be deleted.
Disc cannot be removed.
DZ-MV580A/MV550A cannot
be operated from remote
control.
A disc that was write-protected using the write-protect setting tool (WPTOOL)
equipped with the UDF driver on the CD-ROM provided with this DVD video
camera/recorder cannot be released on this DVD video camera/recorder as is.
Use the write-protect setting tool on PC to release the write-protect.
The "capture" function of MyDVD is only for DVD camera with i.Link
connection: It is not available on this DZ-MV580A/MV550A.
Use DVD-MovieAlbumSE to import the images recorded on DVD-RAM disc into
the PC.
Miscellaneous
Execute system reset (disconnect the battery or AC adapter/charger, and then
use a fine tipped pen, etc. to hold down the RESET button for several seconds).
Then connect a battery or AC adapter/charger and make sure the DZ-MV580A/
MV550A accepts operation.
System reset will return the date/time and all items set using menu (except for
LCD settings) to the defaults at the factory. After recovery, reset the date/time
and each setting item as required.
Has DZ-MV580A/MV550A been subjected to impact?
The DZ-MV580A/MV550A could be damaged.
Has the DZ-MV580A/MV550A been left unused for a long period of time?
The internal backup battery may be discharged: Charge it. (Charge procedure:
Connect the AC adapter/charger to the DZ-MV580A/MV550A and AC outlet, set
the power switch on DZ-MV580A/MV550A to "POWER OFF", and then leave
them for at least 24 hours.)
Is the cursor placed on scene to be deleted?
Even if desired scenes are selected using yellow cursor, if there are the selected
scenes (in red frame), those scenes in red frame will be deleted. Check the color
of cursor and bar graph on the thumbnail display screen.
Is battery or AC adapter/charger (power supply) connected?
With the DZ-MV580A/MV550A, a disc cannot be removed unless a power supply
is connected.
Has disc rotation stopped?
Making sure the disc stops, and then restart operation. Disc cannot be removed
until rotation has stopped.
Did you disconnect the battery or AC adapter/charger (power supply) while the
disc was being accessed?
Reconnect power supply, set the power switch to "VIDEO", and then remove the
disc after the sound showing the disc lock has been released is heard.
If the disc still cannot be removed, the DZ-MV580A/MV550A is faulty: Refer to
"4-8 Procedure for Removing Disc from Faulty DZ-MV580A/MV550A".
Is the remote control pointed at the infrared receiver on DZ-MV580A/MV550A?
Point it at the infrared receiver on DZ-MV580A/MV550A.
Is the infrared receiver on DZ-MV580A/MV550A exposed to direct sunlight or
strong fluorescent light?
The remote control cannot operate DZ-MV580A/MV550A when strong light
strikes the infrared receiver. Adjust the position or angle of DZ-MV580A/
MV550A.
Is there a battery in the remote control?
Also check the polarities of battery. Replace the battery if necessary.
Is DZ-MV580A/MV550A powered?
Turn it on.
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Cause and Correction