Motorola MC919Z Integrator Manual Supplement page 67

Troubleshooting the Four Slot Ethernet Cradle (Continued)
Table 6-4
Symptom
All Communication
Status LEDs are
flashing red.
Communication Status
LED does not light up.
Battery is not
recharging.
Warning Message - "!"
Unable to obtain a
server assigned IP
address. Try again
later or enter an IP
address in Network
Settings."
Cause
The cradle could not Connect the cradle to an Ethernet network with a correctly
configure itself, or it functioning DHCP server.
has lost the lease on
its IP address.
Failed automatic cradle Connect a properly configured DHCP server or DHCP relay
configuration via local agent to the subnet, and power cycle the cradle. Check the
DHCP service. DHCP server log to verify that the cradle is receiving a response
to its DHCP request.
The Ethernet link may Ensure the ethernet cable is connected to an active hub.
be down.
MC919Z has been Remove, wait a minute, and then reinsert the MC919Z, ensuring
inserted incorrectly into it fits snugly onto the connector at the bottom of the cradle.
the cradle.
Cradle is not receiving Ensure the power supply is securely connected and receiving
power. power.
MC919Z removed from Replace the MC919Z into the cradle. It can take up to four hours
the cradle too soon. to recharge a completely depleted battery pack if MC919Z is
suspended or longer if the MC919Z is on.
For Windows Mobile 6.5 devices, view battery status by tapping
Start > Settings > System > Power.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC919Z is not inserted Remove the MC919Z and reinsert it correctly. Verify charging is
correctly into the active.
cradle.
For Windows Mobile 6.5 devices, view battery status by tapping
Start > Settings > System > Power.
This message occurs if Tap OK to close the message. The MC919Z will obtain address
a suspend/resume information and communicate through the ethernet cradle.
cycle is performed and
the MC919Z is not
associated (e.g. due to
being out of range).
Troubleshooting
Solution
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