Topcom Warranty; Warranty Period; Warranty Handling - Topcom IP100 User Manual

Topcom IP100
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4. If VLAN is disable. Device won't add any vlan ID to the stream. In this case, if the Diffserv
is enable, the DiffServ value response to the voice/signaling stream.
5. When VLAN function is enable. If "VLAN ID check" is enable, AT530P will have strict
requirement on the VLAN, it won't handle any packets with different VLAN ID. If "VLAN ID
check" is disable, AT530P will handle the packets even from different vlan ID. Please notice
that VLAN ID check is enable in default.

14 Topcom warranty

14.1 Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the day
the new unit is purchased.
Consumables or defects causing a negligible effect on operation or value of the equipment
are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the
date of purchase and the unit-model are indicated.

14.2 Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service centre will repair any defects caused by material or manufacturing faults free of
charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging
the faulty units or parts of the faulty units. In case of replacement, colour and model can be
different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period
is not extended if the unit is exchanged or repaired by Topcom or its appointed service
centres.
Topcom IP100 45