How To Use Call Forward, Call Transfer And 3-Way Conference Calls; How To Use The Record Function - Topcom IP100 User Manual

Topcom IP100

13.6 How to use Call Forward, Call Transfer and 3-way Conference calls?

User may set up the configuration in the Call Service page to use these value add service.
• Call Forward:
----Forward when busy: select Busy in the Call Forward Field, and Key in the destination
phone number in the Forward Number. If some one calls you when you having a call, the
caller will be forwarded to the destination number.
----Forward no answer: Select No Answer in the Call Forward Field, and Key in the
destination phone number in the Forward Number, fill the time in the No Answer Time. If
some one calls you and no one answer the caller during the No Answer Time, the call will be
forward to the destination number.
----Forward Always: Select Always in the Call Forward Field, and Key in the destination
phone number in the Forward Number, then any one call this gateway will be forward to the
destination number.
• Call Transfer:
Check the Enable Call Transfer.
Unattended transfer:
If A is the IP100 user, and B calls and talking with A through VoIP. A can press FWD button
to hold the call with B, and then enter C's number. B will be transferred to C and can talk with
C.
Attended transfer:
Only SIP protocol support this function .If A is the IP100 user, and B calls and talking with A
through VoIP. A can press Hold button to hold the call with B, and then enter C's number to
talk will C. and press Hold to switch back to A, and then press FWD key , B will be transferred
to C and can talk with C.
• 3-Way Conference Calls
Check Enable Three Way Call
Assume A is the AG-530P user, and B calls and talking with A through VoIP. A can press
hold button to hold the call with B, then enter C's number to talk with C, and then press *
button again to make 3-way conference calls.

13.7 How to use the record function?

IP100 provides record function. With this function, user may record three VoIP message and
one local message.
Active answering machine:
Select "Enable Voice Record" to active answering machine, and config No Answer Time. If
there is an incoming call and no one answer the call. After timeout, IP100 will auto answer
this call and ask the caller to leave message.
Incoming Record Playing: play the message when recording.
User-Defined Voice: Use customizes greeting voice for answering machine.
42 Topcom IP100