GAI-Tronics PHP400 Installation And User Manual
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GAI-Tronics PHP400 Installation And User Manual

Gsm version (1090/1099 series) 230v ac power supply
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Installation and User Guide
PHP400 Help Point
GSM version (1090/1099 series)
230V AC power supply
GAI-TRONICS
A division of Hubbell Ltd.
Doc. No. 502-20-0130-005
Iss 5.
Aug 2015. (CN38606-001)

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Summary of Contents for GAI-Tronics PHP400

  • Page 1 Installation and User Guide PHP400 Help Point GSM version (1090/1099 series) 230V AC power supply GAI-TRONICS A division of Hubbell Ltd. Doc. No. 502-20-0130-005 Iss 5. Aug 2015. (CN38606-001)

  • Page 2: Table Of Contents

    Normal Cleaning ..................14 7.2. Stainless Steel Push-buttons ..............14 7.3. Graffiti ......................14 7.4. Anti-Graffiti Coating ..................14 Aftercare ......................... 14 Repairs and Spare Parts..................15 10. Technical Specifications ..................16 11. CE Declaration ....................... 18 PHP400 GSM Help Point.

  • Page 3: Safety And Care Information

    The aerial can be mounted remotely if appropriate, see section 4.6 Product Description and Features This manual describes the GSM version of the GAI-Tronics 400mm circular Help Point. This product is based on the standard 1090/1099 Help Point product range and has...
  • Page 4 2 sections. Cable entry points are provided to top and bottom of the casing. Blanking plugs are provided for unused cable entries. Aerial Security fixings Speaker (4 positions) Pushbutton Raised text / Braille legend Call progress Microphone Lower cable entry point PHP400 GSM Help Point.

  • Page 5: Operation / Testing

    This level may vary according to ambient noise levels at the Help Point, but we would recommend ensuring that the incoming signal level received at the analogue telephone port is at least -35dBm. PHP400 GSM Help Point.

  • Page 6: Installation And Dimensions

    Occasionally there can be "dead spots" where signal is low, but may be adequate a short distance away. If signal strength is too low it may be necessary to either re-site the unit, choose a different provider or site the aerial remotely (see below). PHP400 GSM Help Point.

  • Page 7: Opening The Unit

    SIM has been fitted. 8. Ensure that all cable entries are sealed to prevent water ingress. The blanking plugs fitted to unused cable entry positions must be left in place. PHP400 GSM Help Point.
  • Page 8 NOTE if the unit indicates that the SIM is locked (or blocked) this must be rectified before the Help Point will operate. There is no way to unblock or unlock a SIM from the Help Point. PHP400 GSM Help Point.

  • Page 9: Remote Aerial

    3m away, for example on conduit, and the cable fed back to the help point. GAI-Tronics can provide a 2.5m mounting pole that can support the Help Point and position the aerial at height, to improve reception and make it less vulnerable. Please contact GAI-Tronics for details.

  • Page 10: Connections

    To terminal To front case section is important - ensure that fixings are in the block sequence shown: Stack up of fixings on rear case earth stud PHP400 GSM Help Point.

  • Page 11: Internal Power Connections

    Internal power connections 5.4. The PHP400 Help Point is provided with a 12V power supply unit, required to power the induction loop and telephone module itself. The power input is on CON1A as shown and is connected to the PSU in the rear section via screw terminals in a 2 way push-in connector.

  • Page 12: Programming And Option Settings

    Programming and Option Settings Programming and option setting is done remotely by sending DTMF tone commands to the unit. This can be done by either using a tone phone, or by using GAI-Tronics TMA – a PC software application. DTMF tones over GSM 6.1.

  • Page 13: Further Programming Options

    This command must be entered between entering the PIN and closing the phone down with *99 (ie during step 5 of the quick programming guide above). Receive level 6.3.4 To change the receive level, use *72 n # PHP400 GSM Help Point.

  • Page 14: Cleaning

    Aftercare The purchase of your GAI-Tronics product does not end our commitment to you. In addition to our warranty obligations, GAI-Tronics are able to offer various levels of maintenance packages, installation and commissioning packages and technical support, from ad-hoc repairs to full maintenance contracts.

  • Page 15: Repairs And Spare Parts

    Repairs and Spare Parts. It is recommended that Help Points are returned to GAI-Tronics for service or repair, to ensure that any repairs are fully tested. In the event of work having to be carried out on site, the following spare parts are available:...

  • Page 16: Technical Specifications

    IP65 to EN60529:1992 – Degrees of protection provided by enclosures. Physical characteristics Casing material Mild steel, zinc coated and polyester powder coated Weight 6.5kg (11lbs). Dimensions 405mm diameter. 88mm depth. Buttons may protrude a further 10mm from front face. PHP400 GSM Help Point.
  • Page 17 Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal. PHP400 GSM Help Point.

  • Page 18: Ce Declaration

    CE Declaration A copy of the current CE Declaration of Conformity is available from our website. www.gai- tronics.org/support/certificates-approvals/ PHP400 GSM Help Point.
  • Page 19 PHP400 GSM Help Point.
  • Page 20 Brunel Drive, Stretton Park Burton on Trent, DE13 0BZ England Tel: 01283 500500, Fax: 01283 500400 www.gai-tronics.co.uk The policy of GAI-Tronics is one of continuous improvement, therefore the Company reserves the right to change specifications without notice PHP400 GSM Help Point.

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