GAI-Tronics Help Point PHP400 Installation And User Manual
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GAI-Tronics Help Point PHP400 Installation And User Manual

Analogue version (1090/1099 series) with ampetronic hls-dm2 induction loop amplifier 230v ac power supply
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Installation and User Guide
PHP400 Help Point
Analogue version (1090/1099 series)
With Ampetronic HLS-DM2 Induction Loop Amplifier
230V AC power supply
GAI-TRONICS
A division of Hubbell Ltd.
Doc. No. 502-20-0130-014
Iss 1.
Apr 2019. (CN41366-003)

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Summary of Contents for GAI-Tronics Help Point PHP400

  • Page 1 Installation and User Guide PHP400 Help Point Analogue version (1090/1099 series) With Ampetronic HLS-DM2 Induction Loop Amplifier 230V AC power supply GAI-TRONICS A division of Hubbell Ltd. Doc. No. 502-20-0130-014 Iss 1. Apr 2019. (CN41366-003)

  • Page 2: Table Of Contents

    CONTENTS Safety and Care Information ..................3 Product Description and Features ................3 Operation / Testing ....................4 3.1. Making a Call ....................4 3.2. Answering calls ..................... 4 3.3. Ending the Call ..................... 4 3.4. Call timer ...................... 5 3.5.

  • Page 3: Safety And Care Information

    (see section 6.4) Product Description and Features This manual describes the analogue (PSTN) version of the GAI-Tronics 400mm circular Help Point. This product is based on the standard 1090/1099 Help Point product range and has been specifically configured for use on rail platforms, with features including: •...

  • Page 4: Operation / Testing

    The Help Point casing is a two-part construction with electronics in both sections. The 2 sections are held together with 4 security screws though the sides, and there are several cables between the 2 sections. Cable entry points are provided to top and bottom of the casing.

  • Page 5: Call Timer

    These features are all available over standard, 2 wire telephone lines with no external power required at the phone. To use these features, GAI-Tronics provide a Telephone Management Application (TMA) available separately, see section 7.3. Called Party Answered signalling (CPA), ie a reversal of line polarity when an outgoing call is answered, is required to ensure accurate recognition of call connection and answer delay times.

  • Page 6: Installation And Dimensions

    Installation and dimensions General 5.1. IMPORTANT All possible measures must be taken to ensure water, fluid or dust does not contaminate the internal components of the unit whilst unpacking, preparing and installing it in inclement weather conditions or by negligence. Do not drill any additional holes in the casing.

  • Page 7: Installation Method

    1. Induction loop audio (2 conductors) 2. DC power (2 conductors) 3. Earth cable 4. Telephone cable (if already through one of the cable entries in the rear section). These cables are deliberately short, but will allow the front section to sit to the left of the rear for set-up purposes if required.

  • Page 8: Connections

    Connections Connections between Front and Rear Sections 6.1. Power connections 6.2. Connect mains power to the terminal block as shown on the connection label. The mains supply must be provided by a 2 pole disconnection device with a minimum contact clearance of 3mm. The fuse must always be replaced by the correct type, ie 1A(T) HRC ceramic (20x5mm).

  • Page 9: Telephone Module Connections

    As standard only relay 1 is enabled (HD9), set to activate when the telephone is off-hook and deactivate when back on-hook. Other options are available, but must be specified at order time. Contact GAI-Tronics for details. The additional outputs are provided on HD9 & HD10 as shown and are isolated SELV...

  • Page 10: Optional External Inputs

    The PHP400 can be equipped with 4 external inputs, which can be used to generate call-in events or alarm reports (using TMA). Note – these optional connections are only available if specifically ordered. Contact GAI-Tronics for details. The inputs are provided on HD4 as shown, and are also labelled on the circuit board.

  • Page 11: Programming And Option Settings

    Programming and option setting is done remotely by sending commands down the telephone line to the unit. This can be done by either using a tone phone, or by using GAI-Tronics TMA – a PC software application. Quick Programming Guide (using a tone phone).

  • Page 12: Further Programming Options

    Further programming options 7.2. In addition to programming auto-dial numbers, several other features can be programmed using a tone-phone. Time-out 7.2.1 The call time out is factory set to 7 minutes, meaning that the phone will drop the call and go back on hook electronically after this period even if a call is in progress. This feature is provided to guard against the handset being left off hook and tying up the line.

  • Page 13: Tma

    To set the phone back to its factory default volume setting use *72 26 # 7.3. GAI-Tronics TMA is a fully featured software application (Telephone Management Application) for Windows™, offering the facilities to program, maintain, monitor and report on all types of GAI-Tronics SMART products.

  • Page 14: Aftercare

    Repairs and Spare Parts. It is recommended that Help Points are returned to GAI-Tronics for service or repair, to ensure that any repairs are fully tested. In the event of work having to be carried out on site, the following spare parts are available:...

  • Page 15: Technical Specifications

    Technical Specifications Operational Requirements • Systems. Analogue Public Switched Telephone Network (PSTN) • Private Automatic Branch Exchange (PABX) • Not suitable for Payphone extensions connection to: • Public Emergency Telephone System (PETS) • Telephone line Ring Voltage: 40V to 100V rms, 20Hz to 50Hz parameters •...
  • Page 16 Call termination Calls started from the hands-free telephone can terminate in one of three ways: • Polarity reversal of DC feed • K-break (interruption of loop current > 50ms) • Call progress tone: a tone received on the line, in the frequency range 280 –...
  • Page 17 Compliance to standards European 2014/30/EU - EMC Directive Directives 2014/35/EU - Low Voltage Directive 2011/65/EC - Restriction of the use of certain hazardous substances in electrical and electronic equipment (recast) (RoHS 2) Directive 2012/19/EU - Waste Electrical and Electronic Equipment (WEEE) Directive EN55032 –...

  • Page 18: Ce Declaration

    CE Declaration A copy of the current CE Declaration of Conformity is available from our website. https://www.hubbell.com/gai-tronics/en/product-certificates-uk PHP400 Analogue Help Point.
  • Page 19 PHP400 Analogue Help Point.
  • Page 20 Brunel Drive, Stretton Park Burton on Trent, DE13 0BZ England Tel: 01283 500500, Fax: 01283 500400 https://www.hubbell.com/gai-tronics/en/ The policy of GAI-Tronics is one of continuous improvement, therefore the Company reserves the right to change specifications without notice PHP400 Analogue Help Point.

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