Pro 7900 and 9900 Field Repair Guide
Error
Error Name
Code
01
XRITE Head Mount-
ing Error
12
Paper Pressing Plate
Home Position Error
13
Paper Pressing Plate
Movement Error
14
Paper Pressing Plate
Home Position Error
Printer Options Error Codes
Printer Options Error Codes
Description
The XRITE Head Detection
Sensor does not detect the
presence of a XRITE Head.
The Paper Pressing Plate
Home Position Sensor does
not detect movement of the
Plate.
The Paper Pressing Plate
does not move correctly.
The Paper Pressing Plate
Home Position Sensor does
not detect correct movement
of the Plate.
Printer Component,
Software Item,
Remedy
1. Reinstall the Xrite Head.
2. Check the Detection Sensor.
1. Verify movement of the Paper Pressing
Plate.
2. Check the Paper Pressing Plate Home
Position Sensor.
3. Check the Main Board.
1. Check for proper Paper Pressing Plate
movement (binding).
2. Check the Paper Pressing Plate Motor.
3. Check the Main Board.
1. Verify movement of the Paper Pressing
Plate.
2. Check the Paper Pressing Plate Home
Position Sensor.
3. Check the Main Board.
LCD Display,
Printer Button
10/6/10
Page 213.