Pro 7900 and 9900 Field Repair Guide
10/6/10
Smear
Note: A smear is caused by something "smearing" the intended image, after the image is printed.
Many times smearing is a result of non-Epson media or ink. Non-Epson ink or media may dry to slowly, resulting in a
smear after the image leaves the Printer. Adjusting the
User Menu: Custom Paper: Drying Time:
setting can slow
down the Printer, allowing the image to dry properly.
Inspect the image while it is being printed. Look for any component or object that is making contact with the image
while the image is still in the Printer.
Use another Computer with the Epson
Driver
and Epson Media to eliminate the users equipment over saturating the
media.
If the Print Head makes contact with the media, it can cause smearing. Print Head contact is usually because of
excessive media curl, or incorrect platen gap.
Printer Component,
Software Item,
LCD Display,
Printer Button
Smear
Page 242.