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User's Guide
Solving Problems
Checking the Printer Status
Checking Error Codes on the LCD Screen
A code is displayed on the LCD screen if there is an error or information that requires your attention.
Code
Situation
E-01
A printer error has occurred.
E-02
A scanner error has occurred.
E-11
An ink pad needs to be replaced.
W-01
A paper jam has occurred.
W-11
An ink pad is nearing the end of its
service life.
I-22
Set Wi-Fi from the Push Button
(WPS).
I-23
Set Wi-Fi from the PIN Code (WPS).
I-31
Set Wi-Fi from the Wi-Fi Auto
Connect.
I-41
Paper Configuration is disabled.
Some functions cannot be used.
I-60
Your computer may not support
WSD (Web Services for Devices).
Recovery
The printer has started in recovery
Mode
mode because the firmware update
failed.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often
this is required will vary according to the number of pages you print, the type of material that you print and the
Solving Problems
Solutions
Open the scanner unit and remove any paper or protective material
inside the printer. Turn the power off and on again.
Turn the power off and on again.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some cases, you
need to turn the power off and on again.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be
displayed until the ink pad is replaced.
x
Press the
button to resume printing.
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
If Paper Configuration is disabled, you cannot use AirPrint. To use
AirPrint, enable Paper Configuration.
The scan to computer (WSD) feature is only available for computers
running English versions of Windows 8.1, Windows 8, Windows 7 or
Windows Vista. Make sure that the printer is correctly connected to
the computer. See the Network Guide for more details.
Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
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