Table of Contents
Troubleshooting
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Summary of Contents for Panduit DPOE12U1XY
- Page 1 DPoE™ Power Patch Panel User’s Guide Part Numbers: DPOE24U1X, DPOE24U1XY, DPOE12U1X, DPOE12U1XY, DPOE24S1X, DPOE24S1XY Issue 2.2 Part Number: PN378A August 2006 © 2006 PANDUIT Corp. All Rights reserved www.panduit.com...
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Page 2: Safety Warning
PANDUIT Corp. does not warrant that the operation of the product or the firmware will be uninterrupted or error-free. During the warranty period PANDUIT Corp. -
Page 3: Table Of Contents
WARRANTY... i TRADEMARKS ... i OVERVIEW... 5 Features and Benefits... 6 INSTALLATION For DPOE24U1X, DPOE24U1XY, DPOE12U1X and DPOE12U1XY (For DPOE24S1X and DPOE24S1XY see Appendix 1)... 8 Package Contents ... 8 Panel Mounting Procedure ... 10 Rack Mounting Instructions ... 10 Grounding Requirements ... - Page 4 Figure 7: View Individual Port Screen ... 39 Figure 8: View Message Log Screen... 41 List of Tables Table 1: Power Supplies Available from PANDUIT Corp..8 Table 2: Package Contents ... 8 Table 3: PANDUIT Corporation Contact Information... 9 Table 4: Color-Coded Wire Positions for 802.3af-2003 Compliant Devices ...
- Page 5 PANDUIT® DPoE™ Power Patch Panel User’s Guide Issue 2.2 Part Number: PN378A Table 14: Package Contents ... 53 Table 15: PANDUIT Corp Contact Information... 54 Table 16: Color-Coded Wire Positions for 802.3af-2003 Compliant Devices ... 57 Table 17: Color-Coded Wire Positions for Alternate PoE Devices ... 57...
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Page 6: Overview
While the DPoE™ Power Patch Panel may be used as a standalone device, it can be configured and monitored from a centralized PANDUIT network operators to remotely perform routine maintenance and monitoring of any DPoE™ Power Patch Panels in their network. -
Page 7: Features And Benefits
Benefit By using PoE, a network operator can more cost-effectively power Ethernet devices up to 100 m (328 ft.) from the PANDUIT® DPoE™ Power Patch Panel. Powering from a centralized location eliminates the need to power each device separately, eliminates the... - Page 8 Any port on the PANDUIT® DPoE™ Power Patch Panel can support the 802.3af-2003 standard or the legacy Cisco powering scheme.
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Page 9: Installation For Dpoe24U1X, Dpoe24U1Xy, Dpoe12U1X And Dpoe12U1Xy (For Dpoe24S1X And Dpoe24S1Xy See
DPOE12U1XY (For DPOE24S1X and DPOE24S1XY see Appendix 1) The PANDUIT® DPoE™ Power Patch Panel requires a direct connection to a nominal 48VDC supply. An individual power supply may be purchased separately from PANDUIT Corp or other vendors. Installation instructions for the individual power supply are included with that product. PANDUIT Corp provides multiple individual power supply options as listed below. -
Page 10: Table 3: Panduit Corporation Contact Information
Power connector housing with wire leads 10 Foot Power Harness Butt splices Verify the above contents arrived in good condition. If not, contact PANDUIT Technical Support. Table 3: PANDUIT Corporation Contact Information PANDUIT Technical Support For Installation Instructions in Local Languages... -
Page 11: Panel Mounting Procedure
PANDUIT Structured Ground Kits for Data Center Rack Grounding can be used to properly ground PANDUIT® NetRack Rack Systems and racks from most other manufacturers. -
Page 12: Grounding Requirements
(unless the DPoE™ Power Patch Panel has been configured for Static IP operation). The panel may also be directly connect to a PC with the PANDUIT Element Manager installed, but this PC must be setup as a DHCP Server.”... -
Page 13: Table 4: Color-Coded Wire Positions For 802.3Af-2003 Compliant Devices
NOTE: The DPoE™ Power Patch Panel can terminate most 22-24 AWG solid or stranded IWC wire with a .050” (1.27mm) max o.d. either PVC or Plenum rated. The DPoE™ Power Patch panel supports standard IEEE 802.3af-2003 devices as well as alternate PoE devices consistent with the Cisco legacy devices. -
Page 14: Power Requirements
Patch Panel. Power Requirements 11. If the panel is being powered by a PANDUIT® DPoE™ Power Brick (See page 8, Table 1: Power Supplies Available from PANDUIT Corp for a list of available powering options), skip to Powering Up the DPoE™ Power Patch Panel Section below, since the brick is equipped with a matched keyed power connector that will fit the power connector on the back of the panel. -
Page 15: Powering Up The Dpoe™ Power Patch Panel
B-feed power option, but the terminals and wire leads are not attached to the power harness. Contact PANDUIT Technical Support for more information about connecting the redundant B-Feed Power. 14. Lightly tug on the butt spliced connections to verify that the butt splices are secure. -
Page 16: Basic Troubleshooting
Use the following guide to help resolve problems installing the DPoE™ Power Patch Panel. If the problem persists, contact PANDUIT Corp Technical Support or a local sales representative. (See page 9, Table 3: PANDUIT Corporation Contact Information, for contact information.) -
Page 17: Table 7: Basic Troubleshooting Guide
Table 7: Basic Troubleshooting Guide Problem The panel status LED does not light when power is applied to the unit. The patch panel status LED is flashing green but no power is being applied to the connected powered device(s). The port status LED over the port(s) where power should be provided is off. -
Page 18: Operation
OPERATION LED Indicators The DPoE™ Power Patch Panel displays system and port status through the use of LEDs on the front and rear of each panel. There is one panel status LED on the front left of the panel, 24 individual port status LEDs above each port, and twonetwork status LEDs on the rear of the unit. -
Page 19: Table 10: Network Status Led Indications
LED Color Port LED Status Solid Table 10: Network Status LED Indications LED Color Network LED Status Green Flashing Green Solid Amber Solid Description The system has failed to determine the PD power requirements for this port. Perhaps this PD is not an 802.3af-2003 compliant or Cisco legacy power device. -
Page 20: Element Manager Software
ELEMENT MANAGER SOFTWARE ® The optional PANDUIT Element Manager is used to remotely control, configure and monitor the DPoE™ Power Patch Panels within the network. Once installed on a shared or dedicated Windows-based Personal Computer (PC), the EM can be used to manage an entire network of DPoE™ Power Patch Panels. -
Page 21: Installing The Element Manager Software
EM. (See page 19, Table 11: PC Minimum Requirements, for more information.) Once all required support software is installed, the PANDUIT displayed (see below). -
Page 22: Connecting The Em Host Computer To The Dpoe™ Power Patch Panel
Remove the CD-ROM from the CD-ROM drive and store it in a safe place. NOTE: The DPoE™ Power Patch Panel Support Tools CD-ROM also includes the option to uninstall the PANDUIT NOTE: Critical updates to the support programs may occasionally come from Microsoft Corporation. -
Page 23: Element Manager Operation
Once the EM is successfully installed, access the program using the shortcut installed on the desktop by the EM installation software. (The program is stored in the Panduit directory under the programs directory and can also be accessed through the START menu.) After displaying the version number of the EM, the user is prompted for a UserName and password. -
Page 24: Graphical User Interface
Graphical User Interface ® The PANDUIT Element Manager has an easy-to-use graphical user interface with pull-down menus and tool bars, which make configuring and provisioning the network easy. When the Element Manager software is opened, the following system-level opening screen appears. -
Page 25: Additions Or Changes To Username/Password
The Tree View of the Network area provides a hierarchical display of each patch panel within the network using the configurable names assigned by the network operator. Multiple patch panels physically wired into a single rack are grouped on the screen under the configurable name of that rack. Using the computer mouse, the operator can select a specific rack, and the display will expand to show the individuals panels within that rack. - Page 26 By clicking on the Add button, the network operator can create new UserNames and Passwords for use the system. A free-form Description field is also available. Maintenance of UserNames is done by first clicking an existing Username, then clicking on either the Remove button to delete that UserName or the Properties button to have the following screen appear.
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Page 27: Panel Discovery
(This information can be colleted by using the included PANDUIT® DPoE™ Power Patch Panel Installation Worksheet during installation.) When installing multiple panels simultaneously, it is very important to record the MAC address for each panel. -
Page 28: Subnetwork Search
The network operator can set the Discover capability to search a specific subnetwork for panels or search across a range of IP addresses. The two leftmost buttons on this Discover Devices window are used to select which type of Discover to initiate. By selecting the top button, the top half of the screen is then used to request a subnetwork search. -
Page 29: Ip Range Search
IMPORTANT: The SNMP Community fields are case-sensitive and allow SNMP messages to be exchanged between the EM and the DPoE™ Power Patch Panels. FOR SECURITY REASONS, THESE FIELDS SHOULD BE CHANGED FROM THEIR DEFAULTS. Once any subnetwork changes are entered (if necessary), check ( searched and click the Start button. -
Page 30: Provisioning The Panel
Whether a subnetwork search or an IP range search was conducted, the discovered DPoE™ Power Patch Panel information will be populated in the Element Manager. TIP: In addition to the Discover capability, the Element Manager also supports a Refresh capability, which collects the information stored in each Patch Panel and verifies it’s consistent with the information in the EM. - Page 31 5. The table contains the MAC and IP address of the all of the panels. The message log will include the MAC and IP address of the newly discovered panel(s). The MAC Address can now be used to associate the discovered panel with the information contained on the installation worksheet, and the Panel Attributes can now be entered.
- Page 32 PANDUIT ® DPoE ™ Power Patch Panel User’s Guide Issue 2.2 Part Number: PN378A The panel name, rack name, rack space position, and contact name should be entered here as shown above. The Element Manager will create a rack with that name, and any panel that has the same rack name will be grouped under that rack.
- Page 33 8. Once all of the information is entered, click the Save button and this information will be saved to the panel and the graphic for the rack will be shown in the Element Manager Tree View of the Network area along with a graphical representation of the panel with the proper name. (See page 23, Figure 3: System-Level Opening Screen , for more information.) 9.
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Page 34: Administering Port And Panel-Level Information
Administering Port and Panel-level Information ® The PANDUIT Element Manager makes it easy to administer the deployed network of DPoE ™ Power Patch Panels. When a specific panel is selected in the Tree Level View of the Network on the system- level opening screen, the EM automatically retrieves the latest power and LED information from the selected panel and displays on the View Panel Screen. -
Page 35: Panel Ip Address
Figure 5: Edit Panel Screen TIP: Prior to modifying any entries on this screen, click on the Refresh button to retrieve the latest information stored in the specific panel. This screen will allow the network operator to change the panel IP address, the panel attributes, the SNMP setting, or the trap settings. -
Page 36: Snmp Settings
panels wired in a single rack will be displayed consistent with the value in the Rack Space Position field. (See page 29, Provisioning the Panel , for more information.) Once these values are set in the EM, this information will be transmitted and stored in the DPoE ™... -
Page 37: Copy/Paste/Delete Panel Information
Copy/Paste/Delete Panel Information The EM also provides a unique feature that will allows the network operator to more efficiently configure the network by allowing all panel-level information to be copied from one panel to another. The Copy Panel and Paste Panel options under the Tools pull-down menu provide an easy mechanism to perform this task. -
Page 38: View Port Information
PANDUIT ® DPoE ™ Power Patch Panel User’s Guide Issue 2.2 Part Number: PN378A If the Refresh Data option is checked, the EM will retrieve the latest information from the selected panels and before prompting the network operator to enter a filename and location where the information can be stored on the PC. -
Page 39: Edit Port Information
Port information for all ports on the selected panel. Tool bar Figure 6: View All Ports Screen − Edit Port Information Clicking any row on the port information section of this screen will bring up the configuration information for that individual port. This is the same screen that will appear by double-clicking an individual port on the Visual Display of the Front Panel portion on the View Panel Screen. -
Page 40: Figure 7: View Individual Port Screen
Curent port configuration plus EDIT button Messages logged for this port Figure 7: View Individual Port Screen Clicking on the Edit button will bring up the screen to edit individual ports on a DPoE ™ Power Patch Panel. Part Number: PN378A Tool Bar... -
Page 41: Export Log
If the network operator were simultaneously configuring multiple ports, the following screen would instead appear and any values not overwritten would be left unchanged. Administration Control - This setting {on/off} allows the network operator to control whether each individual port is sourcing PoE power. If this field is set to off, the port acts like any port on a non-powered patch panel rather than a PoE port. -
Page 42: View Entire Log
View Entire Log The View Entire Log button on the tool bar on the View Panel Screen can be used to perform this task. Viewing the message logs can also be activated from most points within the EM using the button on the top tool bar. -
Page 43: Filter Log Messages
The View Message Log area provides a sequential listing of all messages received by the EM, displaying them in a first-in, first-out manner. That is, the most recently received messages are listed at the top of the window and the older messages are pushed down toward the bottom of the window. -
Page 44: Clear Log
− Clear Log By clicking on the Clear Log button, the operator will be given the opportunity to export the log before erasing the entire log. NOTE: Refresh the Network The Refresh option under the Devices pull-down menu or the button ( easy mechanism to make sure that the configuration and status information in a deployed network of DPoE ™... - Page 45 Before any e-mail messages can be sent from the system, the SMTP Server and NOTE: Source E-mail Address fields must be entered. The Source E-mail Address will be used as the "from" address on all e-mails sent from the Element Manager. Once this information is added, check the E-mail Enabled box and store the settings using the Save button.
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Page 46: Search For Specific Panel(S) Or Port(S)
Once the e-mail addresses are entered into the system and a specific e-mail address is selected on the left panel of the E-mail Settings, the right panel is used to select which message categories will be sent to that e-mail address. (See page 47, EM Log Messages, for more information on each of these message types.) NOTE: The same category of events may be selected for multiple destination e-mail... - Page 47 PANDUIT ® DPoE ™ Power Patch Panel User’s Guide Issue 2.2 Part Number: PN378A Tabs Panel level searches can be conducted by any combination of: - MAC address, - Panel Name, - Rack Name, - Rack Space Location - Hardware Version,...
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Page 48: Em Log Messages
Port level searches can be conducted by any combination of: - Port Number, - PD Type, - Work Area Location - Administration Control, - Detection Status, - Power Priority, - Power Classification, - Legacy Control. EM Log Messages The following types of messages are generated within the DPoE ™ Power Patch Panel network and are displayed in the EM logs. -
Page 49: Miscellaneous Settings
Panel Agent Lost Communication IP Address Changed Miscellaneous Settings Several miscellaneous settings must be configured for the PANDUIT properly with a deployed network of Power Patch panels. The Settings option under the Tools pull-down menu provides an easy mechanism to administer these settings. -
Page 50: Dpoe™ Power Patch Panel Firmware Update
The latest version of firmware may be downloaded after product registration at www.panduit.com/ManagedNetworkSolutions The panduit.com website will allow users to download firmware updates to their own TFTP server. ), the EM assumes it is in the offline mode and will not attempt to... -
Page 51: Detailed Description Of The Firmware Update
IP address, device type and device name. The window as shown in the EM Firmware Update Screen can then be used to initiate the TFTP firmware update by the user entering the firmware filename and IP address of the TFTP server. Part Number: PN378A www.panduit.com/ManagedNetworkSolutions to a... -
Page 52: Table 12A: Dpoe™ Power Patch Panel Firmware Update Led Status
4. Enter the TFTP information in the EM screen and then click on the Begin Update button. 5. Observe the System status LED begins flashing red on the DPoE™ Power Patch Panel. See Table 12A: DPoE™ Power Patch Panel Firmware Update LED status for the LED activity during the Firmware update. -
Page 53: Exiting The Panduit ® Element Manager
Color and activity Red rapid Blink Red slow Blink Red Solid Green Slow Blink ® Exiting the PANDUIT Element Manager The Exit option under the File pull-down menu or the button ( State Description Network LED Color and activity Image transfer and... -
Page 54: Appendix 1 - Dpoe24S1X And Dpoe24S1Xy Installation
DPOEPWRR1250 CORD-A CORD-E CORD-S CORD-U Package Contents Each PANDUIT® DPoE ™ Shielded Power Patch Panel is shipped in a box that includes the following: Item DPOE24S1X or DPOE24S1XY Power Patch Panel Rear shields Wiring Template Label Quick Installation Instructions DPOE™ Power Patch Panel Installation Worksheet... - Page 55 10 Foot Power Harness Butt splices Copper Tape ’ Verify the above contents arrived in good condition. If not, contact PANDUIT Technical Support. Table 16: PANDUIT Corp Contact Information PANDUIT Technical Support For Installation Instructions in Local Languages and Technical Support...
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Page 56: Panel Mounting Procedure
One side of the label indicates EIA/TIA 568A wiring, while the other side is EIA/TIA 568B. 3. Using four of the enclosed metric screws, install the PANDUIT® DPoE ™ Shielded Power Patch Panel into the 19” rack at the planned rack position. - Page 57 4. Record the rack space position on the Installation Worksheet. 5. Prepare the shielded cables for termination using the figures appropriate for the type of cable used. Caution: Do not damage conductors . To ensure the highest shielding effectiveness, cut 1.5” (38.1 mm) of copper tape, included in 4 strips inside the Power Patch Panel Installation Kit, and wrap it around the cable foil or braid.
- Page 58 Record port information on the PANDUIT DPoE ™ Power Patch Panel Installation Worksheet ( PANDUIT part no. PN377*). To ensure proper shielding, there must be approximately 1" (25.4 mm) between the cable foil or braid covered with copper tape and the punchdown connector.
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Page 59: Networking The Panels (Optional)
Networking The Panels (Optional) directly connect to a PC with the PANDUIT Element Manager installed, but this PC must setup 9. If multiple panels are being used in the network, the OUT management port from one panel can be connected to the IN management port on the next panel in a daisy chain fashion, as shown. -
Page 60: Power Requirements
Power Requirements 10. If the panel is being powered by an individual power supply, such as a PANDUIT® DPoE ™ Power Patch Panel Power Supply (See page 8, Table 1: Power Supplies Available from PANDUIT Corp for a list of available powering options), skip to Powering Up The DPoE ™ Power Patch Panel below, since the individual power supply is normally equipped with a matched keyed power connector that will fit the power connector on the back of the panel. - Page 61 PANDUIT ® DPoE ™ Power Patch Panel User’s Guide 15. Attach the top and bottom rear shields to the panel using the tabs on the shields. Be sure that the compliant conductive foam on the shields is in contact with the copper tape applied to the cables.
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Page 62: Powering Up The Dpoe™ Power Patch Panel
Powering Up the DPoE™ Power Patch Panel 17. Apply power the panel. Once power is applied to the unit, the DPoE ™ Power Patch Panel will go through its power up sequence. The following table describes the behavior of the unit as viewed from the front and the back. -
Page 63: Technical Specifications
Mounts to standard EIA 19” rack or 23” rack when used with panel extender Mounting Option: brackets ( PANDUIT part number PEB1). Extender brackets are not included with the DPoE ™ Power Patch Panel. Packaging See page 8, Table 2: Package Contents DC @ 8.6 A) -
Page 64: Glossary
American Wire Gauge DHCP Dynamic Host Configuration Protocol Element Manager IEEE Institute of Electrical and Electronic Engineers Internet Protocol Light-Emitting Diode Media Access Control Megahertz Network Management System o.d. Outside Diameter Personal Computer Powered Device Power Over Ethernet SNMP Simplified Network Management Protocol Uninterruptible Power Supply SNMP Version 2 Communications...
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