D-Link dxs-3350sr Installation & User Manual page 280

Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ("D-Link") provides this Limited warranty for its product only to the
person or entity that originally purchased the product from:
•
D-Link or its authorized reseller or distributor and
•
Products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or
Protectorates, U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described below will be free from material defects in
workmanship and materials from the date of original retail purchase of the product, for the period set forth below applicable to the product
type ("Warranty Period"), except as otherwise stated herein.
Limited Lifetime Warranty for the Product(s) is defined as follows:
•
Hardware for as long as the original customer/end user owns the product, or five years after product discontinuance, whichever
occurs first (excluding power supplies and fans)
•
Power Supplies and Fans Three (3) Year
•
Spare parts and spare kits Ninety (90) days
D-Link's sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or
to refund at D-Link's sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The
replacement Hardware need not be new or have an identical make, model or part. D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in
all material respects to the defective Hardware. Repaired or replacement Hardware will be warranted for the remainder of the original
Warranty Period from the date of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original purchaser for the defective
Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware (or part thereof) that is replaced by D-
Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product ("Software") will substantially conform to D-Link's then
current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the
Software for a period of ninety (90) days ("Warranty Period"), provided that the Software is properly installed on approved hardware and
operated as contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic media on which D-
Link delivers the Software will be free of physical defects. D-Link's sole obligation shall be to replace the non-conforming Software (or
defective media) with software that substantially conforms to D-Link's functional specifications for the Software or to refund at D-Link's sole
discretion. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject
to the terms and conditions of the license granted by D-Link for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of correction, or if D-Link determines in
its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming
Software will be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to D-Link. The
license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software of D-Link's products will not be
applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other
sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the
product is being sold "As-Is" without any warranty whatsoever including, without limitation, the Limited Warranty as described herein,
notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return
policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:
•
The customer must submit with the product as part of the claim a written description of the Hardware defect or Software
nonconformance in sufficient detail to allow D-Link to confirm the same.
The original product owner must obtain a Return Material Authorization ("RMA") number from the Authorized D-Link Service Office and, if
requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the
warranty service is provided.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure
that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include
any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the Product and will not ship back
any accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD") is allowed. Products sent COD will
either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link
Systems, Inc., 53 Discovery Drive, Irvine, CA 92618. D-Link will not be held responsible for any packages that are lost in transit to D-
Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link,
with shipping charges prepaid. Expedited shipping is available if shipping charges are prepaid by the customer and upon request.
DXS-3350SR Gigabit Layer 3 Switch
271