Off-Hook Monitoring; Off-Hook Signaling; Off-Hook Voice Announce (Ohva) - Panasonic S-ICX Technical Manual

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System Speed Dial (SSD) Codes
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SSD Index
Benefits:
• Lets users look up a phone number by name, and have the phone dial it
automatically.
Applications:
• Executive suites, doctors offices, travel agencies

OFF-HOOK MONITORING

Description:
With Off-Hook Monitoring, a call can be conducted through the handset and on-speaker at the
same time. After lifting the handset and placing/answering a call, the user can press the ON/OFF
key to "share" the call on-speaker. The outside party can be heard both in the handset receiver
and through the speaker. But the outside party can hear the user only if he or she is talking into
the handset. (The handsfree microphone in the telephone won't transmit.) NOTE: This feature
isn't available during Headset Mode.
Benefits:
• Others nearby (such as Supervisors) can listen in on a call without conferencing-in.

OFF-HOOK SIGNALING

Description:
This applies to calls with multiple-line appearances (those calls that ring on multiple phones). Off-
Hook Signaling sends a tone to a busy extension to indicate that another exchange line call has
arrived. Off-Hook Signaling applies to direct calls, Automatic Camp-Ons, and Manual Camp-
Ons.
Benefits:
• The user (especially the Attendant) knows when a second or third call is ringing in.

OFF-HOOK VOICE ANNOUNCE (OHVA)

Description:
This is a type of barge-in that doesn't include the outside party. A station user calls a busy
extension and wants to break in. So he/she dials a code, and tells the busy extension of the
important message. The busy extension user can (if desired) press a pre-programmed OHVA
key to mute conversation to the outside party, and connect to the user who's trying to relay the
message. In the meantime, the outside party doesn't hear what's going on behind-the-scenes. To
resume normal conversation with the outside party (and disconnect from the extension that
broke in), press the OHVA key again. The calling party can also activate the OHVA feature even
when the second and/or third DN key is available.
Benefits:
• Allows more flexibility for users who want to be alerted that there are other calls or
important messages waiting, without putting the outside caller on hold.
• Confidentiality.
Applications:
• Boss/Secretary relationship
• Any office environment
56 S-ICX (International) issued October 2000 S-ICX-50-200