Pc Attendant Console - Panasonic S-ICX Technical Manual

PC ATTENDANT CONSOLE

The PC Attendant Console is for the receptionist/operator position. It is designed to replace the
DSS/72 console & keyphone combination that's commonly used as the Attendant.
PC Attendant Console Connectivity
S-ICX PHONE SYSTEM
This product is offered in two capacities: a 2-port solution (equivalent to one 24-key phone with one
DSS/72 console) which is capable of monitoring up to 96 ports; and a 6-port solution (equivalent to
one 24-key phone with four DSS/72 consoles) which supports a maximum of 384 ports.
In addition to providing all the features of a PC Phone, the PC Attendant Console will also offer:
❡
Flexible, scalable Busy Lamp Field (BLF). One Console can display up to 384 BLFs.
❡
Line prioritization. The PC Attendant Console can assign priorities to incoming calls
independent and separate from S-ICX priorities.
❡
Reporting. The PC Attendant Console can produce graphical and text reports on system and
operator performance.
3rd Party Computer Telephony Integration (CTI)
A client-server type package (e.g., external voice mail or external enhanced ACD) is now available via
an API card.
System Requirements for PC Attendant Console/96
(same as PC Phone)
• CPC-HS or CPC-HM
• an 80486 or compatible processor, running at 33 MHz or higher
• 8MB of RAM
• 1.44MB (3-1/2") floppy disk drive
• Microsoft Windows 95 or Windows NT Version 3.51
• Windows-compatible mouse
• 1 spare ISA expansion slot
66
(up to 4 added DSS ports)
DSS #1 PORT
KEYPHONE PORT
HEADSET HANDSET
S-ICX (International) issued October 2000
PC COMPUTER
MOUSE
S-ICX-50-200