Simplex 4010 Service Manual
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Simplex 4010 Service Manual

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4010 Fire Alarm

Service Manual
579-081
Rev. A
Technical Manuals Online! - http://www.tech-man.com

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  • Page 1: Fire Alarm

    4010 Fire Alarm Service Manual 579-081 Rev. A Technical Manuals Online! - http://www.tech-man.com...
  • Page 2 This Page is intentionally blank Technical Manuals Online! - http://www.tech-man.com...
  • Page 3 Copyright and Trademarks Copyright  Simplex Time Recorder Co., 1999. All rights reserved. Printed in the United States of America. Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written consent of Simplex Time Recorder Company.
  • Page 4 Requires 4010-9809 City Circuit Module • Remote Station - protected premise (formerly NFPA 72C) Requires 4010-9809 City Circuit Module or the 4010-9810 or -9816 DACT • Proprietary - protected premise (formerly NFPA 72D) Requires 4010-9817 (with 4010-9818 or 4010-9819) or 4010-9821 Network Interface Modules •...
  • Page 5 Codes and Standards The installer should be familiar with the relevant codes listed below as well as any other applicable local codes and standards, when installing a fire alarm (continued) system. • NFPA 72 National Fire Alarm Code • NFPA 11 Standard for Low-Expansion Foam and Combined Agent Systems •...
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  • Page 7: Table Of Contents

    Table of Contents Chapter 1. Power Up Flowcharts Introduction....................1-1 In this Chapter................... 1-1 Initial Power Up Flow Chart................. 1-2 AC Power Flowchart..................1-4 Chapter 2. Interpreting Trouble Messages Introduction....................2-1 In this Chapter................... 2-1 NAC Troubles....................2-2 Power Supply Troubles................. 2-4 IDNet Troubles .....................
  • Page 8 Important Notes ..................C-6 TrueTest......................C-7 Overview....................C-7 Using TrueTest ..................C-8 Basic Service Procedures................C-9 Restoring the 4010’s Default Programming..........C-9 Determining the BIN File Software Revision ...........C-9 Disabling the Piezo on a Remote LCD Annunciator ........C-9 Clearing an Event Overflow Trouble............C-9 Technical Manuals Online! - http://www.tech-man.com...
  • Page 9 Known Solutions..................C-11 Supervisory Point Type and Output Devices ..........C-11 Incorrect Operation of IDNet Device 124 and 24 ........C-11 Remote LED Connected to a Duct Sensor ..........C-11 SDACT Conversion Errors ..............C-11 Problems Downloading to the SDACT...........C-11 24-Point I/O Incorrect Relay / LED Operation ........C-12 System Reset Problems -- IDNet Class A Trouble .........C-12 System Reset Problems -- Lengthening Reset Timer for Networked Systems ....................C-12...
  • Page 10 Technical Manuals Online! - http://www.tech-man.com...

  • Page 11: Chapter 1. Power Up Flowcharts

    Chapter 1 Power Up Flowcharts Introduction This chapter contains two flowcharts, one containing the 4010’s power up sequence and one that can be used to troubleshoot AC power problems. Be aware of the following when using these flowcharts. • The power up sequence occurs quickly. On a properly functioning...

  • Page 12: Initial Power Up Flow Chart

    Initial Power Up Flow Chart AC Power LED ON AC Power Flowchart System Displays: System Displays: System Displays: Any other Crash Code A? "1.02.xx" Crash Code See Note 1 Check cable running from keypad to Replace SFIO Board SFIO Board. System System Displays: Displays:...
  • Page 13 Order a new SFIO board, call Service Support to report the problem, and refer to Appendix B of this manual for information on brownout potentiometer adjustment. Note 5: The BIN file is available on the FTP site, the Technical Services Intranet site, or by ordering Simplex Part # 741-108. Technical Manuals Online! - http://www.tech-man.com...

  • Page 14: Ac Power Flowchart

    AC Power Flowchart Meter AC Power @ Panel's AC Contact Individual / Organization Terminal Block. Responsible for Building Electrical System AC Power Less than 103 VAC? Brownout Adjustment Adjust Brownout Potentiometer. Potentiometer Correctly Note: Read Appendix B for Positioned? Refer to Adjustment Procedure.

  • Page 15: Chapter 2. Interpreting Trouble Messages

    Chapter 2 Interpreting Trouble Messages Introduction Trouble messages are the primary means by which the system indicates that a problem has occurred. This chapter organizes trouble messages by major system components. For example, the section on IDNet troubles contains trouble messages related to IDNet points, as well as trouble messages for the IDNet channel itself.

  • Page 16: Nac Troubles

    NAC Troubles Table 2-1. NAC Card and Point Troubles Type Trouble Message Possible Causes / Troubleshooting Remove the field wiring from the NAC. Connect a 10K EOL resistor to the NAC terminal on the panel and see if the trouble clears. Do one of NAC Circuit: SIG1 the following depending on whether the trouble clears.
  • Page 17 NAC and auxiliary power loads. • If the problem is with NAC 3 or 4, and they are powered by the 4010’s Expansion Power Supply (EPS), check the following: Verify that the red shunt has been removed from connector P13 NAC 1 Signal Power on the SFIO board.

  • Page 18: Power Supply Troubles

    Verify that the black battery wire on the EPS connects to the – Batt terminal on the 4010. Even if you are not using battery backup for the EPS, you must connect the black wire to the – Batt terminal.
  • Page 19 Power Supply Troubles, Continued Table 2-2. Power Supply Troubles (continued) Type Trouble Message Possible Causes / Troubleshooting Run the Earth Fault search diagnostic. If the results of the Earth Fault search do not isolate the source of the fault, try the following: •...
  • Page 20 Power Supply Troubles, Continued Table 2-2. Power Supply Troubles (continued) Type Trouble Message Possible Causes / Troubleshooting Indicates the battery voltage is low (less than 22.8 V), battery standby is running low, and action is required. Note that this may or may not indicate a problem. Do the following: •...
  • Page 21 No Voltage at P9 / P10. Check the voltage across P9 and P10, as shown above. If no voltage is present, check the AC circuit supplying power to the 4010. If the circuit has power, the problem is probably with the AC power supply line voltage transformer.

  • Page 22: Idnet Troubles

    IDNet Troubles Table 2-3. IDNet Troubles Type Trouble Message Possible Causes / Troubleshooting This trouble indicates that the IDNet card is not communicating with the master. Check the baud rate set on the SFIO. This trouble may indicate • that the baud rate is set to some value other than 9600, which is required for normal operation.
  • Page 23 IDNet channel. Replace the IAM. Make sure that the suspect device is not a MAPNET II ZAM, IAM, and/or pull stations. These devices are not compatible with the 4010. Only IDNet-compatible devices can be used. IDNet IDNet Device: Custom_Label...
  • Page 24 IDNet Troubles, Continued Table 2-3. IDNet Troubles (continued) Type Trouble Message Possible Causes / Troubleshooting Troubles for ZAMs / Pull Stations / Monitor IAMs • Open. Check the field wiring. • Short. Check the field wiring. Troubles for RIAMs • Manual Override.

  • Page 25: Rs-232 / Modem Troubles

    RS-232 / Modem Troubles Table 2-4. RS 232/Modem Troubles Trouble Message Possible Causes / Troubleshooting Indicates that the RS-232 / Modem card is not communicating with the master. • Ensure that no other N2 cards (LCD Annunciator, 24 Point I/O, RS-232, DACT, or 4120 Network) have a card address of 4.

  • Page 26: Sdact Troubles

    This trouble indicates that the configuration loaded on the SDACT card differs from the configuration on the master. Make changes to DB Version Mismatch the 4010, build and download the 4010, then merge the new .PTF file in the SDACT programmer and download the SDACT card. 2-12...

  • Page 27: Network Troubles

    • If the network card is reported as missing during a system reset, upgrade the 4010 BIN file and programmer to Rev. 2. Indicates that the card at address 8 is some type other than a network card.

  • Page 28: 24 Point I/O Troubles

    24 Point I/O Troubles Table 2-7. 24 Point I/O Troubles Type Trouble Message Possible Causes / Troubleshooting Indicates that the 24 Point I/O card is not communicating with the master. • Ensure that no other N2 cards (LCD Annunciator, RS-232, SDACT, or 4120 Network) have a card address within the Missing Card range of 9-14.

  • Page 29: Lcd Troubles

    LCD Troubles Table 2-8. LCD Troubles Trouble Message Possible Causes / Troubleshooting Indicates that the LCD card is not communicating with the master. • Ensure that no other N2 cards (24 Point I/O, RS-232, SDACT, or 4120 Network) have a card address within the range of 9-14. Missing Card If the LCD card is addressed within this range, replace the SFIO card.

  • Page 30: 4009 Idnet Nac Extender Troubles

    Instead, the 4009 Card Status points are used to provide information on the 4009 devices configured in the system. The 4010 can have up to five 4009 devices programmed into the system. There are 8 card status points associated with each possible 4009 that can be added to the system (5 devices multiplied by 8 points per device equals 40 points).

  • Page 31: Digital Pseudo Point Troubles

    System Time and Indicates that the time and date is incorrect. Turns off when time and Date date is updated. Simplex Service Indicates that the panel is in Service Mode. Turns off only on a panel Mode restart. Turns on when the number of alarms, supervisories, or troubles is...
  • Page 32 Blank Text This page intentionally blank Technical Manuals Online! - http://www.tech-man.com...

  • Page 33: Chapter 3. Crash Codes

    Chapter 3 Crash Codes Introduction This chapter lists the 4010 FACP’s “crash codes.” A crash code indicates that an unrecoverable error (a crash) has occurred to the software executing on the 4010 FACP. The exact troubleshooting information that you can gather from a crash depends on whether you are at the panel at the time of the crash.

  • Page 34: Summary Of Crash Codes

    Indicates a mismatch between BIN file and programmer software. Upgrade BIN file and programmer software to same revision. Reload job. Check versions of 4010 Programmer and BIN file. Reload job. Check versions of 4010 Programmer and BIN file. Reload job. Check versions of 4010 Programmer and BIN file.
  • Page 35 Reload BIN file. Reload BIN file. Reload BIN file. Reload BIN file. Reload Job / Check versions of 4010 Programmer and BIN file. / reload BIN File Reload Job / Check versions of 4010 Programmer and BIN file. / reload BIN File Reload Job / Check versions of 4010 Programmer and BIN file.
  • Page 36 blank Technical Manuals Online! - http://www.tech-man.com...

  • Page 37: Appendix A Compatibility Matrix

    Appendix A Compatibility Matrix Introduction This appendix lists the 4010 FACP’s features and indicates whether a specific hardware or software component is required to support a specific feature or set of features. In this Appendix This appendix discusses the following topics:...

  • Page 38: Determining Compatibility Between Versions 1 And 2

    Introduction Keep the following in mind when reviewing this table: • 4010 Phase 1 features are compatible with any mix of SFIO card, SFIO firmware, BIN file, and programmer software (BIN and programmer software must be same revision level). •...
  • Page 39 Determining Compatibility between Versions 1 and 2, Continued Using the Version 2.x Using the programmer to edit jobs on a panel containing older versions of the Programmer with Version 1.x SFIO chip and board has the following effect: Jobs • After saving the job, the panel tags the job as a Phase II job.
  • Page 40 This is white text Technical Manuals Online! - http://www.tech-man.com...

  • Page 41: Introduction

    Appendix B Power Supply Adjustment and Troubleshooting Introduction This appendix provides basic troubleshooting procedures related to the 4010 FACP’s power supply. In this Appendix This appendix discusses the following topics: Topic See Page # Adjusting the AC Power Supply Brownout...

  • Page 42: Adjusting The Ac Power Supply Brownout Potentiometer

    Adjusting the AC Power Supply Brownout Potentiometer Overview The AC Power Supply Brownout Potentiometer (R252) is factory adjusted and should not require field adjustment. The exception to this is when an SFIO board is received in the field without a BIN file downloaded to it. This indicates that the board may not have been factory adjusted and tested.

  • Page 43: Checking Ac Power Supply Transformer / Bridge Rectifier

    Checking AC Power Supply Transformer / Bridge Rectifier Checking DC Voltage at H1 The 4010 line voltage transformer and bridge rectifier convert 120 VAC to the and H2 DC voltage required by the 4010. Meter the DC voltage across the crimped base of H1 and H2, just at the point where the wires attach to the PC board.
  • Page 44 Checking AC Power Supply Transformer / Bridge Rectifier, Continued Checking Connectors Disconnect connectors P9 and P10, located on the left side of the panel’s (continued) PC board. Label the wires to make reattachment easier. See Figure B-2. Lift the panel’s electronics from the chassis, and visually inspect the four connectors attached to the bridge rectifier.

  • Page 45: Replacing The Line Voltage Transformer And Bridge Rectifier

    PC board. Label the wires to make reattachment easier. See Figure B-3. Lift the panel’s electronics from the chassis, and disconnect the four connectors attached to the bridge rectifier. Unbolt the bridge rectifier and transformer from the 4010 chassis and replace. Reattach all wiring as shown in Figure B-4.

  • Page 46: Checking Eps Transformer / Bridge Rectifier

    Checking EPS Transformer / Bridge Rectifier Introduction If the initial troubleshooting indicates that the EPS is receiving adequate 120 VAC from the AC circuit, the next step is to verify the integrity of the EPS transformer, bridge rectifier, and their connectors. Checking DC Voltage from Meter the DC voltage across the terminals marked RED1 and BLK1 on the EPS Bridge Rectifer...

  • Page 47: Checking Connectors

    Checking EPS Transformer / Bridge Rectifier, Continued Checking Connectors A series of plastic connectors link the EPS’s line voltage transformer and bridge rectifier to the building’s AC power circuit. Checking the integrity of these connectors allows you to eliminate these components as a possible cause for EPS power problems.

  • Page 48: Replacing The Eps Line Voltage Transformer And Bridge Rectifier

    4010 PC board. Lift the EPS assembly from the chassis, and disconnect the four connectors attached to the bridge rectifier. Unbolt the bridge rectifier and transformer from the 4010 chassis and replace. Reconnect wires to the bridge rectifier, as follows: The bridge rectifier contains two terminals marked AC.

  • Page 49: Appendix C. Diagnostic Utilities, Basic Service Procedures, And Known Solutions

    Diagnostic Utilities, Basic Service Procedures, and Known Solutions Introduction Running the 4010’s built-in diagnostic utilities is the easiest way to ensure proper communication between the FACP and its various devices. To use the Diagnostics, you must be logged in at a Level 4.

  • Page 50: N2 Comm Diagnostics

    This screen informs you of the amount of messages sent, the amount of message retries and the amount of card failures. Note that these tallies are only kept while diagnostics are active. Card Address 4010 Card 1, 4010 NAC/Relay Card Msgs Sent=0 Retries=0 Fails=0 Test Message Counts Figure C-1.

  • Page 51: Idnet Diagnostics

    IDNet Diagnostics Procedure Press <MENU>. Press <NEXT> or <PREVIOUS> until [Diagnostics] is displayed and then press <ENTER>. Press <NEXT> or <PREVIOUS> to select [IDNET DIAGNOSTICS] and then press <ENTER>. Press <NEXT> or <PREVIOUS> to select either [DUPLICATE DEVICES] or [WEAK ANSWER DEVICES] and press [Enter]. Duplicate Devices To detect devices set to the same address you can activate the IDNet Diagnostics - Duplicate Device option.

  • Page 52: Idnet Earth Fault Search Diagnostics

    Use the IDNet Earth Fault Search Diagnostics to locate an “earth” between the panel and the first IDNet isolator device or to another isolator device. Note that the 4010 FACP does not function as a fire panel for the duration of an Earth Fault search.

  • Page 53: Network Diagnostics

    Figure C-2. Network Topology Screen Attendance information shows if the network nodes are configured. Each position on the 4010’s LCD represents a node’s address for a maximum of 80 nodes (only 80 nodes can be displayed because there are only 80 positions on the 2 by 40 character LCD).

  • Page 54: Walk Test

    Walk Test Overview Walk Test allows one person to test the functionality of the 4010. Once the panel is placed into Walk Test mode, any device can be tested in any order. For each device, you should simulate both an alarm and trouble. If an audible or visible indication is used, wait for the indication before moving on to the next device.

  • Page 55: Truetest

    TrueTest Overview The TrueTest feature provides a simple method of testing the application specific software in the FACP without the need to manually activate the initiating device circuits. In other words, TrueTest provides an easy method of testing the Input/Output programming to verify that the programming is written as the customer specified.

  • Page 56: Using Truetest

    TrueTest, Continued Using TrueTest Use Steps 1 through 5 and Figures C-5 to activate TrueTest. Press <MENU>. Press <NEXT> or <PREVIOUS> until [TrueTest] is displayed and then press <ENTER>. Press < > or < > to move the focus brackets to the desired option. Press <NEXT>...

  • Page 57: Basic Service Procedures

    Basic Service Procedures Restoring the 4010’s Default The following procedure returns the 4010 CFIG (job) loaded on the panel to a Programming factory default state. This includes all system options, custom labels, custom control, etc. This procedure only works for a Rev. 2.01 or higher system.
  • Page 58 Basic Service Procedures, Continued Clearing an Event Overflow Follow these steps to turn off P47 from the front panel. Trouble (continued) Press <MENU>. Press <NEXT> or <PREVIOUS> until [Control/View Points] is displayed and then press <ENTER>. Press <NEXT> or <PREVIOUS> to scroll through the point types until the [Digital Pseudo Points] appears and press <ENTER>.

  • Page 59: Known Solutions

    The supervisory point type, when used with system outputs such relays, does not Output Devices work in Revision 1 of the 4010. (Assigning a Supervisory point type to an output should automatically turn the output ON when a Supervisory event occurs.)

  • Page 60: 24-Point I/O Incorrect Relay / Led Operation

    This problem has been corrected by Version 2.x of the 4010 software. System Reset Problems -- The 4010 reset duration -- the amount of time required by the 4010 to perform a Lengthening Reset Timer for reset -- is self-adjusting based on the number of IDNet devices attached to the Networked Systems system.

  • Page 61: Appendix D Troubleshooting Fiber Optic Links

    Appendix D Troubleshooting Fiber Optic Links Introduction This appendix provides basic troubleshooting procedures related to fiber optic transmitters and receivers. In this Appendix This appendix discusses the following topics: Topic See Page # Class A LED Displays Class B LED Displays Technical Manuals Online! - http://www.tech-man.com...

  • Page 62: Overview

    Overview Introduction Figure D-1 shows the locations of the connectors and LEDs for the 4009 IDNet Fiber Optic cards, which can be used to link the 4010 to a remote 4009 IDNet NAC extender. FIBER OPTIC FIBER OPTIC TRANSMITTER RECEIVER...
  • Page 63 Class A LED Displays Table D-1. Class A Fiber LED Displays LED Pattern Possible Cause/Troubleshooting Indicates a problem with the Class A connection between U17 on the fiber optic receiver card and U22 on the fiber optic transmitter card. Check the following: LED 1 LED 2 LED 3 •...

  • Page 64: Class A Led Displays

    Class A LED Displays, Continued Table D-1. Class A Fiber LED Displays (continued) LED Pattern Possible Cause/Troubleshooting Indicates a problem with connectors U17 and U19 on the fiber optic receiver card. Check the following: LED 1 LED 2 LED 3 •...

  • Page 65: Class B Led Displays

    Class B LED Displays Introduction The following table identifies the two possible LED displays for a Class B fiber optic circuit. LED3, which is the Class A Fiber LED does not have significance for a Class B circuit. Table D-2. Class B LED Displays LED Pattern Possible Cause/Troubleshooting Indicates one of the following:...
  • Page 66 Technical Manuals Online! - http://www.tech-man.com...
  • Page 67 IDNet missing card trouble, 2-8 digital pseudo point troubles, 2-17 4009 IDNet NAC Extender troubles, 2-16 duct sensor 4010 programmer problems with remote LED, C-11 features for different revisions, A-2 duplicate device trouble, 2-9 AC power flowchart, 1-4...
  • Page 68 isolator bases and IDNet channel failure trouble, 2-8 and no answer trouble, 2-9 PCC chip and channel failure trouble, 2-8 piezo disabling on LCD Annunciator,C-9 Port A/B disconnected trouble, 2-11 known solutions, C-11 power supply troubles, 2-4 AC power trouble, 2-4 battery charger trouble, 2-7 battery depleted/disconnected trouble, 2-6 LCD Annunciator...
  • Page 69 TrueTest, C-7 using Walk Test, C-6 using TrueTest, C-8 wrong card trouble for 24 point I/O card, 2-14 for a NAC, 2-2 for LCD card, 2-15 for power supply card, 2-4 variac for SDACT card, 2-12 using to adjust brownout, B-2 wrong device trouble, 2-9 version 1 and 2 compatibility, A- Walk Test, C-6...
  • Page 70 Technical Manuals Online! - http://www.tech-man.com...
  • Page 71 Technical Manuals Online! - http://www.tech-man.com...
  • Page 72 Rev. A 579-081 Simplex Time Recorder Co., • Simplex Plaza • Gardner, Massachusetts 01441-0001 U.S.A. Simplex International Time Equipment, Co., LTD. • Mississauga, Ontario, Canada Technical Manuals Online! - http://www.tech-man.com...

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