Troubleshooting Guide - Jet SPACE BALLZ Service Manual

The troubleshooting section of this manual is to be used as a guide for determining what component maybe faulty and
what steps are recommended to rectify the problem. Before contacting your distributor, please check to make sure that the
unit is in fact plugged in and receiving power and that there are no loose connections. Should you have any questions,
please contact JET before servicing the unit. Servicing the unit in a way not described in this manual could void any
warranties on the unit.
As in all parts of this manual, the troubleshooting guide is color coordinated in order to quickly identify the problem, the
probable cause, and the solution. When diagnosing a problem - always check the most simple things first.
Should you require assistance in ordering parts for Space Ballz, please contact the following:
JENNISON ENTERTAINMENT TECHNOLGIES
822 SOUTH NOVA ROAD
DAYTONA BEACH, FLORIDA 32114
MAIN PHONE: + 1-(386)-255-1599
TOLL FREE PHONE: 1-877-553-8267
PROBLEM
ERROR CODE 9 - (Err-9)
One of the 9 score micro-switch(s) did not
detect the ball during game play
Jennison Entertainment Technologies
SPACE BALLZ TROUBLESHOOTING GUIDE
CAUSE
1) In units where the score micro switches were installed in the floor of the play field -
The most common problem is that the ball bounced over the metal micro switch and
did not cause it to activate. Check that there is enough length of the metal wire so that
the ball will activate the sensor as it rolls over it.
2) In units where the score micro switches were installed on the back acyclic play field -
The most common problem is that the ball squeezed by to the left or to the right of the
metal switch wire and did not cause the switch to activate. Check to make sure that
the switch wire is located directly in the middle of the score channel and that any ball
will roll under the switch wire and cause it to activate. In some cases, you may need to
adjust the location of the switch itself.
3) If in either of the above cases, the balls appear to be activating the metal
switch wires - check to make sure each switch is working properly and that
all wire connectors are securely seated. If there is a defective switch or
broken metal switch wire, replace that switch.
Space Ballz Service Manual
BETSON ENTERPRISES
303 PATERSON PLANK ROAD
CARLSTADT. NEW JERSEY 07072
MAIN PHONE: + 1-(201)-438-1300
TOLL FREE PHONE: 1-800-524-2343
SOLUTION
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