Jet SPACE BALLZ Service Manual

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SPACE BALLZ SERVICE MANUAL

For Additional Information or for an Electronic Copy of This Manual Visit Our Website

www.JENNISONGAMES.com

VERSION 1.0

Jennison Entertainment Technologies Corporation

822 South Nova Road • Daytona Beach, Florida 32114 • U.S.A.

Toll Free Number: 1-877-5JET-CORP

Phone Number: 1-386-255-1599

Fax Number: 1-386-255-1589

Service Email: Service@JennisonGames.com

Information Email: Info@JennisonGames.com

Table of Contents

Summary of Contents for Jet SPACE BALLZ

Page 1 SPACE BALLZ SERVICE MANUAL VERSION 1.0 Jennison Entertainment Technologies Corporation 822 South Nova Road • Daytona Beach, Florida 32114 • U.S.A. Toll Free Number: 1-877-5JET-CORP Phone Number: 1-386-255-1599 Service Email: Service@JennisonGames.com Fax Number: 1-386-255-1589 Information Email: Info@JennisonGames.com For Additional Information or for an Electronic Copy of This Manual Visit Our Website...
Page 2: Table Of Contents
Entering the Software Checking the Software Version Viewing Audit Information Resetting Audit Information Changing # of Balls Per Play Changing # of Balls Per Credit Changing # of Balls Per Bonus Jennison Entertainment Technologies Space Ballz Service Manual Page 2...
Page 3: Safety Notifications
Attention boxes are in BLUE. These messages are provided in cases where service personal must follow directions provided by J.E.T. NOTICE Notices are given in GREEN boxes. These messages are provided for the operator's convenience. Jennison Entertainment Technologies Space Ballz Service Manual Page 3...
Page 4: Epilepsy Warning
Play in a well-lit room Do not play when you are drowsy or fatigued If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing. Jennison Entertainment Technologies Space Ballz Service Manual Page 4...
Page 5 Do not attempt to remove the glass without at least two people. DANGER DO NOT attempt to assemble Space Ballz without another adult to assist in the assembly. J.E.T. recommends at least three people for assembly. DANGER DO NOT move the game without the help of another adult.
Page 6 Use appropriate care when servicing the game and ensure that all removed components are away from facility guests and children. CAUTION Only qualified service personal should service Space Ballz. Contact J.E.T. first with any questions before replacing any part. Jennison Entertainment Technologies...
Page 7: Fcc Compliance
This Class “A” digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique da la classe “A” respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Jennison Entertainment Technologies Space Ballz Service Manual Page 7...
Page 8: Rohs Compliance
As of January 2011, Jennison Entertainment Technologies has tested all components used in the manufacturing of Space Ballz™. All components have been found to be within the standards set forth for RoHS compliance by the European Union. Test reports are available and will be provided upon request.
Page 9: Cabinet Dimensions
1524 Space Ballz ships on two 4' x 8' skids. The main cabinet ships on one and the control center, top section # 3, and top section # 4 ship on the other. The skid that the main cabinet is on has been designed so that a forklift can lift the unit off.
Page 10: Electrical Requirements
FANS. YOU MUST ALSO SELECT THE NEW INPUT AC VOLTAGE ON ALL POWER SUPPLIES DANGER DO NOT OVERLOAD ANY CIRCUIT WITH THE ADDITION OF SPACE BALLZ. ENSURE THAT THE OUTLET HAS PROPER VOLTAGE BEFORE TURNING ON THE UNIT Jennison Entertainment Technologies Space Ballz Service Manual...
Page 11 THOUGHOUT THE TEXT IN THIS MANUAL - THERE ARE SEVERAL REFERENCES TO SECTION NUMBERS. THE ABOVE DIAGRAM SHOULD BE REFERENCED DURING INSTALLATION IN ORDER TO DETERMINE WHAT SECTION THE INSTRUCTIONS ARE REFERENCING. Jennison Entertainment Technologies Space Ballz Service Manual Page 11...
Page 12: Installation Instructions
NOTICE PACKAGING AND PALLET MAY BE DIFFERENT THAN SEEN IN PHOTO Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 12...
Page 13 PLEASE SEE STEP # 2-C BEFORE PROCEDING. WARNING 2 PEOPLE REQUIRED - 150 POUNDS Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 13...
Page 14 NOTICE THERE IS NO WAY TO ACCESS THIS CONNECTOR AFTER THE TOP IS INSTALLED Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 14...
Page 15: Preparing Section # 3
The two people who will lift the upper section will have to guide the unit into these four holes while lifting the weight of the unit. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 15...
Page 16 TWO PEOPLE WHO WILL INSTALL THIS SHOULD BE ABLE TO LIFT THAT AMOUNT OF WEIGHT ABOVE THEIR HEADS FOR AN EXTENDED PERIOD OF TIME. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 16...
Page 17 CAUTION DO NOT ALLOW THE ACRYLIC TO TAKE ANY WEIGHT OF THE UPPER SECTION. IT CANNOT TAKE THE WEIGHT AND WILL BREAK. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 17...
Page 18 CAUTION DO NOT ALLOW THE ACRYLIC TO TAKE ANY WEIGHT OF THE UPPER SECTION. IT CANNOT TAKE THE WEIGHT AND WILL BREAK. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 18...
Page 19 Checking the overall appearance After Section # 3 is installed on top of Section # 2 - step back and check the alignment of the entire structure. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 19...
Page 20 WARNING SECTION # 4 CONTAINS A 32" FLAT SCREEN TV - DO NOT DROP THIS SECTION Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 20...
Page 21 Locating the support tabs The two tabs on Section # 4 will fit into the two holes on the top of Section # 3. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 21...
Page 22 TWO PEOPLE WHO WILL INSTALL THIS SHOULD BE ABLE TO LIFT THAT AMOUNT OF WEIGHT ABOVE THEIR HEADS FOR AN EXTENDED PERIOD OF TIME. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 22...
Page 23 DANGER DO NOT RLEASE YOUR GRIP UNTIL YOU ARE SURE THAT THE TWO TABS FIT PROPERLY INTO THE RECEIVING HOLES. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 23...
Page 24 Check Box When This Step is Complete Step # 7-A Connecting Electrical Connectors After pushing both connectors through the rear hole - plug each one into the corresponding connectors. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 24...
Page 25 Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 25...
Page 26 1) Pull the 10-Pin connector through the opening closest to the side of the cabinet and plug it into the round LED board on the right side. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 26...
Page 27 Connecting Upper Left Cabinet Wires - Section # 4 1) Connect the 10-Pin Molex connector to the round LED board on your left in Section # 4. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 27...
Page 28 Use the screws you took out of the marquee earlier and replace them into the holes securing the acrylic to the cabinet WARNING USE TWO PEOPLE TO ATTACH THE ACRYLIC MARQUEE Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 28...
Page 29 Attach the wires from the main cabinet (Section # 2) (If Applicable) to the wires in Section # 1. Each connector is marked or numbered to the corresponding connector. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 29...
Page 30: Attaching The Control Center
NOT wedged between the cabinet. CAUTION BE SURE THAT ALL WIRES ARE STORED PROPERLY BEFORE PUSHING THE CABINETS TOGETHER Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 30...
Page 31 Remove the assembly from the unit and remove its packaging. Note that this piece may also be packaged in a box outside the game. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 31...
Page 32 Check Box When This Step is Complete Step # 11-C Installing the second vertical ball riser Use the provided tool to tighten the four bolts by turning it clockwise. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 32...
Page 33 Step # 11-F Installing the second vertical ball riser 1) Connect the 4-Pin motor wire connector to the 4-Pin Molex connector inside the game. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 33...
Page 34: Preparing The Balls
After the game is turned ON - Y will need to push the YELLOW advance button on each ticket dispenser to feed the tickets through. Check Box When This Step is Complete Jennison Entertainment Technologies Space Ballz Service Manual Page 34...
Page 35 Locate the power plug provided in the spare parts box. Plug the cable into the machine and the other into a GROUNDED circuit. Ensure that the circuit will not be overloaded with the addition of Space Ballz. Check the units power requirements by referencing the serial number plate BEFORE proceeding.
Page 36 GAME SETTINGS & PROGRAM Space Ballz has been designed to include a software program where all game settings are easily managed through the use of a simple keypad. Although the software is very simple to navigate, we highly recommend reading the following programming section to fully understand how to make changes to the software and how each change will affect the machine.
Page 37: Program Setup
SEG displays. Current Game Software Version 2 0 1 1 0 4 1 6. A Notice: Always check our website for the most current software version available. Jennison Entertainment Technologies Space Ballz Service Manual Page 37...
Page 38 If the pass code is incorrect, the screen will prompt you to enter the pass code again. If you have forgotten the pass code - please contact JET to learn how to gain access. Jennison Entertainment Technologies Space Ballz Service Manual...
Page 39 Step # 9 Audit page view The Space Ballz software has been designed to keep track of all credits that have entered the machine and of all tickets that have been payed out by both of the ticket dispensers.
Page 40: Resetting Audit Information
Push the "ENTER" button to save that value. From there - the curser will automatically move to the number of "BALLS PER BONUS". You will than have to re- enter your chosen value and push "ENTER" to save. Jennison Entertainment Technologies Space Ballz Service Manual Page 40...
Page 41: Changing Cost Per Credit
"COST PER CREDIT" section and then you can enter a new value. The value that you enter into this field should be whatever the value is for each token, chip, or credit. Jennison Entertainment Technologies Space Ballz Service Manual Page 41...
Page 42: Changing Cost Per Ticket
Step # 18 Setting the proper currency Space Ballz has been designed so that the software can be used in foreign Countries and still display the proper values in the audit page. From this page, select your currency from the list.
Page 43: Setting Mercy Tickets
Use the up or down arrow keys to change between the different score states. Select the letter of the score state that you would like to set. Push the "ENTER" button to select that score sate. Jennison Entertainment Technologies Space Ballz Service Manual Page 43...
Page 44: Setting System Pass Code
Push "ENTER" again to confirm your code. Please remember the four digit code as you will not be able to gain access to the setup pages without the proper pass code. If you forget your pass code, contact JET. DEFAULT PASSCODE 0000...
Page 45: Adjusting The Volume
Exiting the software - continued Your indication that you have successfully exited the game software menu will be that the screen will initially show the JET company logo. When you see this screen - release the ( - ) button. Jennison Entertainment Technologies...
Page 46 750 tickets. Note that this value does not include the number of tickets that can also be won during game play before the bonus was started. Jennison Entertainment Technologies Space Ballz Service Manual Page 46...
Page 47: State Of New Jersey Software
Under the rules and regulations governed by the State of New Jersey Legalized Games of Chance Control Commission, there are certain requirements for amusement and redemption games. A certain version of software has been designed to allow Space Ballz to be operated within the State of New Jersey. This version of the software complies with the following requirements: 1) Maximum allowable wager per player dose not exceed $10.00 per game.
Page 48: Adjusting The Payout Percentages
The above ticket payout table is for reference only. These numbers have been determined after considerable testing in field locations. This chart assumes a ticket cost of USD 0.01 (one Penney) and a desired payout of 30-35% Jennison Entertainment Technologies Space Ballz Service Manual Page 48...
Page 49: Main Board Inputs
MAIN BOARD INPUTS SPACE BALLZ - MAIN BOARD INPUT CHART INPUT # CONTENT PICTURE COIN ACCEPTOR BILL ACCEPTOR TICKET RESET TICKET SIGNAL # 1 TICKET SIGNAL # 2 BALL DROP BUTTON INSTRUCTION BUTTON SCORE SWITCH # 1 SCORE SWITCH # 2...
Page 50 IN ANOTHER SOCKET The Space Ballz input/output board utilizes 5 input IC's to control all inputs used within the game. In Space Ballz, only three of the five IC's are used U08, U09, U10. The remaining two IC's U11 and U12 are not used to control any input function.
Page 51: Main Board Outputs
MAIN BOARD OUTPUTS - (THROUGH VERSION 20110413.A) SPACE BALLZ - MAIN BOARD OUTPUT CHART OUTPUT # CONTENT OUTPUT # CONTENT SIDE LIGHT # 1 BELT SYSTEM # 1 SIDE LIGHT # 2 BELT SYSTEM # 2 SIDE LIGHT # 3...
Page 52 MAIN BOARD OUTPUTS - (VERSION 20110730.A & NEWER) SPACE BALLZ - MAIN BOARD OUTPUT CHART OUTPUT # CONTENT OUTPUT # CONTENT SIDE LIGHT # 1 BELT SYSTEM # 1 SIDE LIGHT # 2 BELT SYSTEM # 2 SIDE LIGHT # 3...
Page 53 ADDITONAL INPUT/OUTPUT CHARTS SPACE BALLZ - MB232A1 CHART INPUT CONTENT OUTPUT CONTENT CN5.1 CN2.1 LAMP - R CN5.2 CN2.2 LAMP - G CN5.3 CN2.3 LAMP - B CN5.4 CN2.4 CN5.5 CN2.5 SPI_SD CN5.6 CN2.6 SPI_CLK CN2.7 CN2.8 P0.0 CN4.1 LAMP_CONTROL CENTER 1 - B P0.1...
Page 54: Troubleshooting Guide
Should you have any questions, please contact JET before servicing the unit. Servicing the unit in a way not described in this manual could void any warranties on the unit.
Page 55 SPACE BALLZ TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION 1) Check to make sure there is a ball in the upper acrylic structure. There should only be ONE ball being held in the upper structure. If there is more than ONE ball - there is a problem with the micro-switch that shuts off power to the second vertical elevator.
Page 56 SPACE BALLZ TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION 1) Check to make sure the optic sensor on the left (left - facing the front of the cabinet) is in good condition and receiving 12 volts. ERROR 22 - (Err-22) 2) Ensure that the crane mechanism passes over the sensor. It is possible that the sensor might have moved and the metal assembly is not breaking the opto.
Page 57 SPACE BALLZ TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION 1) Machine is out of tickets. Replace tickets and ensure they are properly fed into the ticket dispenser. 2) Push the black ticket reset switch. If tickets are properly loaded into each ticket dispenser, push the black ticket reset switch located next to the coin/ticket meters.
Page 58 SPACE BALLZ TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION 1) Check to make sure the pins in all the Molex connectors that power the claw solenoid are properly seated. Start with the two pin Molex at the solenoid. Then check the 12 pin Molex located just inside the rear access door and above the CPU (Computer).
Page 59 SPACE BALLZ TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION 1) Check to make sure that the 120 volt to 220 volt converter is plugged in and turned ON. Check to make sure you are receiving 120 volts to the converter and that it is producing 220 volts.