Toyota 2012 Highlander Owner's Manual page 496

5-1. Essential information
STEP 3
■
Location of the emergency towing eyelet
→P. 540
CAUTION
■
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
522
Tighten down the towing eyelet
securely using a wheel nut
wrench.