Troubleshooting - Coway AP-1009CH User Manual

troublEshootING

The air purifier may operate abnormally not because of the product malfunction but because
of minor causes or the fact that the user is not familiar with the product use. In such a case,
problems can be solved easily even without the help from the service center just by checking the
following. If the problem still persists after you check the following, contact the service center.
symptom
• Is the power cord connected?
No air is blowing. • Is the display part all turned off?
• Isn't the power gone out?
The airflow speed is
• Isn't the filter cleaning or replacement
significantly weaker
than before.
A bad smell comes out • Isn't the filter cleaning or replacement
of the air outlet.
• Does the pollution level keep indicating
The color of the
pollution level
indicator always stays
• Does the pollution level keep indicating
the same.
The pollution level
• Request service or ask our service center.
indicator blinks.
When other functional • Check the symptoms, unplug the product, and then request service or ask
problems are detected.
check
time passed?
time passed?
a high level?
a low level?
service center.
measures to take
Connect the power cord to an electric
outlet for right voltage.
Press the power button and then select
the desired function.
Use the air purifier after the power
comes back on.
Check the filter cleaning and replacement
cycles and then clean/replace the filter(s)
if necessary.
Check the filter cleaning and replacement
cycles and then clean/replace the filter(s)
if necessary.
Adjust the sensitivity of the pollution
sensor to insensitive or standard.
Adjust the sensitivity of the pollution
sensor to sensitive or standard. (See. P. 14)
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