Samsung WF50K7500A SERIES User Manual page 56

Troubleshooting
Code
5C
HC
Ub
8C, 8C1, 8C2
OC
3C
AC6
DDC
DC3
9C1/9C2
SF
If any information code keeps appearing on the screen, contact a local Samsung service
center.
56 English
WF7500K-000000-00_EN.indd 56
Check the drain system.
• Make sure the drain filter is not clogged.
• If the drain filter is clogged, clean the filter and restart the
machine.
Check the washing heater.
• Power off the machine and contact a customer service center.
Check the spinning process.
• The load may not be balanced inside the drum. Check the
drum and make sure the load is balanced.
• Press START/PAUSE to resume operation, or power off and
power the machine on after 2-3 minutes, and then try again.
Check the MEMS sensor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
Water may overflow.
• Close the water valve and call for service.
Check the motor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
Check the PBA communication status.
• Power off and power the machine on after 2-3 minutes, and
then try again.
The Add Door is open.
• Close the Add Door and press START/PAUSE to resume
operation.
Check the Add Door.
• Power off and power the machine on after 2-3 minutes, and
then try again.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
center.
System failed.
• Power off the machine and contact a customer service center.
Action
2016-01-14 4:33:43