Samsung WF50K7500A Series User Manual
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Samsung WF50K7500A Series User Manual

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WF50K7500A*
WF7500K-DC68-03667A-01_EN.indd 1
2016/4/1 9:20:03

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Questions and answers

Cecilia Elaine Powell
February 3, 2025

My washing machine # WF50K7500A is not working properly. The hourglass symbol is on and I can't get the rinse and spin cycle to work. How do I fix it?

0
2 comments:
Cecilia Elaine Powell
February 3, 2025

@Cecilia Elaine Powell

0
Mr. Anderson
February 10, 2025

To fix the rinse and spin cycle issue on your Samsung WF50K7500A washing machine, check if the load inside the drum is balanced. If the load is unbalanced, redistribute it evenly. Then, press START/PAUSE to resume operation. If the issue persists, power off the machine, wait 2-3 minutes, then power it back on and try again.

This answer is automatically generated

0
Shann
May 27, 2025

Will not fill clinks makes noise at drain filter then clicks and stops

0
1 comments:
Mr. Anderson
May 27, 2025

The noise at the drain filter is likely caused by the spring making a rattling sound, which is normal. If the washer stops filling, it may be due to a clogged pump filter, which triggers the “5C” information code. Cleaning the pump filter may resolve the issue.

This answer is automatically generated

0
Raymond
March 2, 2025

Where can I find the bearing

0

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Summary of Contents for Samsung WF50K7500A Series

  • Page 1: User Manual

    Washer User manual WF50K7500A* WF7500K-DC68-03667A-01_EN.indd 1 2016/4/1 9:20:03...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines...
  • Page 3 Troubleshooting Checkpoints Samsung Smart Home Information codes Specifications Fabric care chart Protecting the environment Declaration of conformity Specification sheet Cycle chart English 3 WF7500K-DC68-03667A-01_EN.indd 3 2016/4/1 9:20:04...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.

  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. Read all instructions before using the appliance. 2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.

  • Page 6: Critical Installation Warnings

    Keep all packaging materials out of the reach of children as these may be dangerous. • If a child places a plastic bag over his or her head, he or she can suffocate. If the appliance, power plug, or power cord is damaged, contact your nearest Samsung service center for service.
  • Page 7 • Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in accord with local and national regulations. Do not install this appliance near a heater or any flammable material. Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

  • Page 8: Installation Cautions

    • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center. • Failure to do so may result in electric shock or fire.
  • Page 9 Do not attempt to repair, disassemble, or modify the appliance yourself. • Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse. • If the appliance needs to be repaired or reinstalled, contact your nearest Samsung service center.

  • Page 10: Usage Cautions

    Safety information If any foreign substance enters the appliance, unplug the power plug and contact your nearest Samsung service center. • This may result in electric shock or fire. Do not let children (or pets) play in or on your washer. The washer door does not open easily from the inside and children may be seriously injured if trapped inside.
  • Page 11 Using the product for business purposes qualifies as product misuse. If the product is used for business purposes, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information Do not touch the insides of the drum during or just after drying as it is hot. • This may result in burns. Do not insert your hand into the detergent drawer. • This may result in injury as your hand may be caught by the detergent input device. • Do not use the liquid detergent container (on applicable models only) for powdered detergent.

  • Page 13: Critical Cleaning Warnings

    Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net. • Failure to do so may result in injury due to abnormal vibrations. Do not use hardened detergent.

  • Page 14: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or your retailer. 01 Release lever 02 Detergent drawer...
  • Page 15 • Bolt caps: The provided number (3 to 6) of bolt caps depends on the model. • The appearance of the machine and provided accessories may differ with the model. • To purchase an accessory or lost part, contact a local Samsung service center, Samsung Customer Care, or your retailer.

  • Page 16: Installation Requirements

    Installation Installation requirements Electrical supply and grounding Water supply • AC 120 V / 60 Hz fuse or circuit breaker Proper water pressure for this washer is required. is between 20-116 psi (137-800 kPa). • Use an individual branch circuit. Water pressure less than 20 psi (137 kPa) Connect only the washer to the circuit.
  • Page 17 Drain Alcove or closet installation Samsung recommends a standpipe 18 Minimum clearance for stable operation: in (46 cm) high. The drain hose must be Sides 1 in. (25 mm) connected through the hose clip to the 17 in. (432 mm)
  • Page 18 Installation Undercounter installation 39.6 in. (1006 mm) 27 in. (686 mm) 1 in. (25 mm) 1 in. (25 mm) Installation on a pedestal 54.6 in. (1386 mm) 27 in. (686 mm) 34 in. (864 mm) 38.7 in. (984 mm) 5.9 in. (150 mm) 53.4 in.
  • Page 19 Side by side installation 1 in. (25 mm) 34 in. (864 mm) 27 in. (686 mm) 2 in. (50 mm) 17 in. (432 mm) 5.9 in. (150 mm) *This clearance is not applicable to standalone washers. Stacked installation (Model: SKK-7A) English 19 WF7500K-DC68-03667A-01_EN.indd 19 2016/4/1 9:20:06...
  • Page 20 8 in. (203 mm) WARNING • Samsung’s washers and dryers can be stacked to maximize usable space. • The dryer legs need to be removed to stack the washer and dryer. You can purchase an optional stacking kit from your Samsung retailer.

  • Page 21: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • A solid, level surface without carpeting or flooring that may obstruct ventilation • No direct sunlight • Adequate room for ventilation and wiring • Ambient temperature always higher than the freezing point (32 ˚F/0 ˚C) • Away from heat sources STEP 2 Remove the shipping bolts Unpack the product package and remove...
  • Page 22 A water hose without the gasket may leak. • If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock. • Do not stretch the water hose by force.
  • Page 23 To connect the water hoses to the faucets: 1. Connect one end of each water hose to the Hot (B) or Cold (A) tap. 2. Turn the fittings by hand until they are tight, and then tighten them by just an additional two-thirds of a turn with a wrench.
  • Page 24 Installation 5. Connect the other ends of the water hoses to the corresponding inlets on the rear of the machine as specified. Make sure the hot water hose is connected to the hot inlet, and the cold water hose to the cold inlet.
  • Page 25 STEP 5 Position the drain hose The drain hose can be positioned in the following ways. Over the edge of a wash basin The drain hose must be placed at a height of between 24 in. (60 cm) and 35 in. (90 cm) from the floor.
  • Page 26 You can control the washing machine remotely using the Smart Home Adapter (sold separately), your home network, an Android or iOS smart phone, and the Samsung Smart Home app. To purchase the Smart Home Adapter, visit www.samsung.com and go to the WF50K7500 product page or search for Smart Home Adapter.
  • Page 27 Smart Home Adapter, see the Samsung Smart Home section of this manual. CAUTION • There are two types of Samsung Smart Home Adapters, one that is used with Samsung Smart TVs and one that is used with Samsung home appliances.
  • Page 28 Installation 3. Insert the Smart Home Adapter into the Adapter port (A) in the correct direction. Make sure the Samsung logo faces forward. CAUTION Do not insert other USB devices such as USB memory sticks or USB power cables into the port. Incorrect use of the port may damage the Samsung Smart Home Adapter, causing system failure.
  • Page 29 You can use the optional Smart Home Adapter (sold separately) to control and monitor your washing machine through the Samsung Smart Home app. For more information about Samsung Smart Home, see the Samsung Smart Home section in this manual. NOTE • Recommended encryption systems include WPA/TKIP and WPA2/AES.

  • Page 30: Before You Start

    Before you start Initial settings Run Calibration (recommended) 3. Press START/PAUSE to start Calibration. Calibration ensures accurate weight - The door is locked during the detection by the washer. Make sure the operation. drum is empty before running Calibration. - The drum keeps rotating clockwise and anticlockwise for several 1.
  • Page 31 STEP 4 Prewash (if necessary) • Do not use detergent that tends to be hardened or solidified. This detergent Select the Prewash option for the selected may remain after the rinse cycle, cycle if the laundry is heavily soiled. Do blocking the drain outlet.

  • Page 32: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washer provides a four-compartment dispenser: the front-left compartment for the main wash, the rear-left for pre-wash, the front-right for fabric softeners, and the rear- right for the liquid chlorine bleach. • Prewash compartment (A): Add prewash detergent or starch.
  • Page 33 3. Add fabric softener to the softener compartment. Do not exceed the max line (A). CAUTION - Powdered fabric softener is not recommended. Use liquid fabric softener only. - Concentrated fabric softener must be diluted with water before being added. - Do not add main-wash detergent to the softener compartment.
  • Page 34 Before you start To use powdered detergent First, remove the provided liquid detergent container from the main- wash compartment. Then, add powdered detergent to the main-wash compartment according to the detergent manufacturer’s instructions. CAUTION Do not add powdered detergent to the liquid detergent container.

  • Page 35: Operations

    Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Feature panel Turn the dial to select a cycle. 01 Cycle Selector The display shows current cycle information and estimated time 02 Display remaining, or an information code if the washer needs to be checked.
  • Page 36 Operations Press to change the spinning speed for the current cycle. • Extra High: Extends the spinning process to effectively remove moisture from the load. NOTE Extra High uses a stronger spinning process to remove moisture, so it is not suitable for wrinkle-free or no-iron fabrics, or overloads.

  • Page 37: Simple Steps To Start

    Simple steps to start 1. Press POWER to turn on the washer. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Temp., Spin, and Soil Level) as necessary. 4. Select desired options as necessary. 5. Press START/PAUSE. To change the cycle during operation 1.

  • Page 38: Cycle Overview

    Operations Cycle overview Standard cycles Cycle Description • Use for loads that need rinsing only or to add rinse-aided RINSE+SPIN fabric softener to a load. • For normally and lightly soiled items. This cycle uses only ECO COLD cold water to save energy. Cold water also helps prevent fabric damage.
  • Page 39 Steam cycles Cycle Description • For cottons, bed linens, table linens, underwear, towels, NORMAL or shirts. The washing time and the rinse count are automatically adjusted according to the load. HEAVY DUTY • For sturdy, colorfast fabrics and heavily soiled items. • For bulky items such as comforters, blankets, and sheets.
  • Page 40 ALLERGEN. The shortened time may differ depending on the selected cycle/load/options. • After you have inserted the Smart Home Adapter and connected the washer to your home network using the Samsung Smart Home app, you can control the washer remotely. To begin, Smart Control press and hold Smart Control for 3 seconds.
  • Page 41 Electronics to your smart device. NOTE • The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). On other smartphone models, some functions may operate differently.
  • Page 42 The remote control function is only available with Washer. 8. When the device registration is complete, the washing machine icon will appear in the Samsung Smart Home app. 9. When “oAP” message disappears on the display, restart your washing machine.
  • Page 43 To open the door, press Start/Pause on the control panel. This product is a smart washing machine that supports the Samsung Smart Home service. For more information, visit www.samsung.com. The EZ setup(network setting) takes time depending on your network condition. English 43 WF7500K-DC68-03667A-01_EN.indd 43...
  • Page 44 Operations Key features You can register Samsung Smart Home appliances on the Samsung Smart Home server for remote access. Menu overview For improved performance, the content and design of the app is subject to change without notice. 01 Current cycle Tap to select a desired cycle.
  • Page 45 • Version: Displays the current version of the Washing Machine app. • Self Check (applicable models only): The washing machine 06 About Device runs a self-diagnosis and displays an information code if it finds an issue to check. 07 Current Process The current process - Washing, Rinsing, etc.
  • Page 46 Operations Add wash alarm function If you have forgotten some clothes or you want to add special softener, the add wash alarm reminds you to add any laundry or softener after your wash has already started. During the wash, the function sounds an alarm 3 times: • 2-3 minutes before the first rinsing • 2-4 minutes before the last rinsing • 1-2 minutes before the spinning...
  • Page 47 Delay End You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.

  • Page 48: Special Features

    Operations Special features AddWash When the AddWash indicator turns on, you can stop the washer and put additional laundry into the drum. The Add Door opens by more than 100° for easy access. 1. Press START/PAUSE to stop operation. 2. Press the upper area of the Add Door to unlock.
  • Page 49 • Do not press or push the Add Door when closing the washer door. The Add Door may open. Child Lock To prevent children or infants from accidently starting or mis-setting the washer, Child Lock locks all buttons except for the Power button. To activate the Child Lock • Press and hold both Soil Level and Spin for 3 seconds.
  • Page 50 Operations • To mute or unmute the sound, press and hold Temp. for 3 seconds. When the sound is muted, the indicator turns on. Drum Light • The drum light turns on when the door is open, and turns off after 2 minutes. To manually turn the drum light on or off, press and hold Steam for 3 seconds.

  • Page 51: Maintenance

    Maintenance Keep the washer clean to prevent its performance from deteriorating and to preserve its life cycle. Self Clean+ Perform this cycle regularly to clean the drum and to remove mold from it. 1. Make sure the drum is empty. 2.

  • Page 52: Smart Care

    1. Press and hold Super Speed on the washer for 3 seconds to enter the Smart Care mode. 2. Run the Samsung Smart Washer app on your mobile device, and then tap Smart Care. 3. Hold the mobile device so that the mobile device and the washer’s display panel face each other.

  • Page 53: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off the washer, and then unplug it from the electrical outlet. 2. Gently press the top area of the filter cover to open.

  • Page 54: Cleaning

    Maintenance Cleaning Surface of the washer Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washer. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washer, and then unplug the power cord.
  • Page 55 Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent it from clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washer, and then unplug the power cord. 2.

  • Page 56: Detergent Drawer

    Maintenance CAUTION • Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak. • Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak. Detergent drawer 1.
  • Page 57 Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents. Discoloration may occur. - Use caution when cleaning the rubber packing and the locking mechanism. - Dust off the window area regularly. 3.

  • Page 58: Recovery From Freezing

    Maintenance Door diaphragm 1. Open the door and empty the drum. 2. Turn out the diaphragm (sealing or gasket of the drum (A)), and check if it is stained. If so, follow the steps below. 3. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water.

  • Page 59: Cleaning The Exterior

    Cleaning the exterior 1. Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.

  • Page 60: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure the washer is plugged in. • Make sure the door is properly closed. • Make sure the faucets are open. • Make sure to press or tap START/PAUSE to start the washer.
  • Page 61 Problem Action • Make sure the drain hose is neither kinked nor obsructed all the way to the drain system. If you there is a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap START/PAUSE. For your safety, the washer will not tumble or spin unless the door is Does not drain and/ closed.
  • Page 62 Troubleshooting Problem Action • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press START/PAUSE to start the washer. For your safety, the washer will not tumble or spin unless the door is closed.
  • Page 63 - If you set the Child Lock on for safety reasons - When a drum wash or drum drying cycle is running that does not permit additional laundry If a problem persists, contact a local Samsung service center. English 63 WF7500K-DC68-03667A-01_EN.indd 63...

  • Page 64: Samsung Smart Home

    • The old Samsung Smart Washing machine app cannot operate. connect with Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. The Samsung Smart • Make sure that the Smart Home Adapter is inserted properly.

  • Page 65: Information Codes

    Information codes If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Check the water level sensor. • Power off and then power the washer on after 2-3 minutes, and then try again.
  • Page 66 • If the information code remains, contact a Samsung service center. System failed. • Power off the washer, and then contact a Samsung service center. If any information code keeps appearing on the screen, contact a local Samsung service center. English WF7500K-DC68-03667A-01_EN.indd 66...

  • Page 67: Specifications

    Specifications Fabric care chart Bleach The following symbols provide garment care direction. The clothing care labels Any bleach (when needed) include symbols for drying, bleaching, drying and ironing, or dry cleaning when Only non-chlorine (color-safe) necessary. The use of symbols ensures bleach (when needed) consistency among garment manufacturers Tumble dry...

  • Page 68: Protecting The Environment

    Specifications Iron dry or steam temperatures No steam (added to iron) High Do not iron Medium Dry-clean Dry-clean Warning symbols for laundering Do not dry-clean Do not wash Line dry / Hang to dry Do not wring Drip dry Do not bleach Dry flat Do not tumble dry Protecting the environment...

  • Page 69: Specification Sheet

    Specification sheet Type Front loading washer A. Height-overall 38.7 (984) B. Width 27 (686) Dimensions (inches (mm)) C. Depth with door open 54.6 (1386) D. Depth 34 (864) Water pressure (psi (kPa)) 20 - 116 (137 - 800) NET weight (lb (kg)) 238 (108) Spin revolution 1300 rpm...

  • Page 70: Cycle Chart

    Specifications Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Temp. Spin Soil Level : factory setting EH: Extra Hot EH: Extra High H: Heavy : can be selected H: Hot H: High ...
  • Page 71 Options Cycle Extra Super Pre Wash Extra Spin Steam Delay End My cycle Rinse Speed NORMAL        DEEP STEAM        HEAVY DUTY       ...
  • Page 72 United States. In-home service is not available in all areas. To receive in-home service, product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center.
  • Page 73 SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
  • Page 74 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 75 SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the Canada.
  • Page 76 Warranty (CANADA) SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
  • Page 77 BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 78 Memo English WF7500K-DC68-03667A-01_EN.indd 78 2016/4/1 9:20:23...
  • Page 79 Memo English 79 WF7500K-DC68-03667A-01_EN.indd 79 2016/4/1 9:20:23...
  • Page 80 Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca_fr/support (French) DC68-03667A-01 WF7500K-DC68-03667A-01_EN.indd 80 2016/4/1 9:20:24...

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