Dell SD630-S Owner's Manual
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Dell SD630-S Owner's Manual

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Dell SD630-S–Storage Designed for Scality
RING Owner's Manual
Regulatory Model: E26S Series
Regulatory Type: E26S001

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Summary of Contents for Dell SD630-S

  • Page 1 Dell SD630-S–Storage Designed for Scality RING Owner's Manual Regulatory Model: E26S Series Regulatory Type: E26S001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents 1 Dell SD630-S overview..................8 ........................8 Supported configurations .............................8 Front panel ....................8 Eight x 2.5-inch hard drive chassis ............................10 LCD panel ............................12 Back panel ........................... 13 Two-riser chassis ........................15 Hard drive indicator codes ......................16 iDRAC Direct LED indicator codes ..........................17...
  • Page 4 ........................37 System Setup details ...........................37 System BIOS ........................61 iDRAC Settings utility ..........................61 Device Settings ........................62 Dell Lifecycle Controller ....................62 Embedded system management ............................62 Boot Manager ........................62 Viewing Boot Manager ......................63 Boot Manager main menu .............................. 63 PXE boot 6 Installing and removing system components..........64...
  • Page 5 ....................77 Sample memory configurations ......................79 Removing memory modules ......................81 Installing memory modules ............................82 Hard drives ..................83 Removing a 2.5-inch hard drive blank ................... 83 Installing a 2.5-inch hard drive blank ................84 Removing a hot swappable hard drive or SSD ...................
  • Page 6 When to use the Embedded System Diagnostics ..........141 Running the Embedded System Diagnostics from Boot Manager ..... 141 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ......................142 System diagnostic controls 8 Jumpers and connectors ................143 ......................143 System board jumper settings ...................
  • Page 7 Troubleshooting a tape backup unit ......................158 Troubleshooting a hard drive ....................159 Troubleshooting a storage controller ....................160 Troubleshooting expansion cards ......................161 Troubleshooting processors 10 Getting help.....................162 ..........................162 Contacting Dell ......................... 162 Documentation feedback ........................162 Quick resource locator...

  • Page 8: Dell Sd630-S Overview

    If the Dell SD630-S system is configured as Connector system then Intel Xeon E5-2630 or higher dual processor is supported. Supported configurations The Dell SD630-S system is a storage server based on R630 chassis platform with eight hard drive system configuration. Front panel Eight x 2.5-inch hard drive chassis...
  • Page 9 LCD panel Video connector Hard drives (8) Quick Sync Table 1. Front panel features of the eight x 2.5-inch Dell SD630-S hard drive chassis Item Indicator, Button, or Icon Description Connector Power-on indicator, Enables you to know the power status of the power button system.

  • Page 10: Lcd Panel

    The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning correctly or if the system needs attention. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals >OpenManage software.
  • Page 11 NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is turned on or off. • The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right button on the LCD panel.

  • Page 12: Back Panel

    SEL. This enables you to match an LCD message with an SEL entry. Select Simple to view LCD error messages in a simplified user-friendly description. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Set home Select the default information to be displayed on the Home screen.

  • Page 13: Two-Riser Chassis

    Two-riser chassis Figure 3. Back panel features (two PCIe expansion cards) System identification button System identification connector iDRAC8 Enterprise port PCIe expansion card slot (riser 1) Serial connector Video connector USB ports (2) PCIe expansion card slot (riser 2) Ethernet connectors (4) Power supply unit (PSU1) Power supply unit (PSU2) Table 3.
  • Page 14 Item Indicator, Button, or Icon Description Connector PCIe expansion card slot Enables you to connect a low profile PCIe (riser 1) expansion card. See the Expansion card installation guidelines section. Serial connector Enables you to connect a serial device to the system.

  • Page 15: Hard Drive Indicator Codes

    Hard drive indicator codes Figure 4. Hard drive indicators hard drive activity indicator hard drive status indicator hard drive NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off. Table 4.

  • Page 16: Idrac Direct Led Indicator Codes

    iDRAC Direct LED indicator codes NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode. Figure 5. iDRAC Direct LED indicator iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

  • Page 17: Nic Indicator Codes

    Table 6. iDRAC Direct LED indicator patterns iDRAC Direct LED Condition indicator pattern Solid green for two Indicates that the laptop is connected. seconds Flashing green (on Indicates that the laptop connected is recognized. for two seconds and off for two seconds) Turns off Indicates that the laptop is unplugged.

  • Page 18: Power Supply Unit Indicator Codes

    Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as an indicator. The indicator shows whether power is present or a power fault has occurred.
  • Page 19 Convention Power indicator Condition pattern CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must power down the system.
  • Page 20 Table 9. DC PSU status indicators Convention Power indicator Condition pattern Green A valid power source is connected to the PSU and that the PSU is operational. Flashing green When hot-adding a PSU, the PSU indicator flashes green. This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage.

  • Page 21: Quick Sync Indicator Codes

    Quick Sync indicator codes Figure 9. Quick Sync indicator codes Quick Sync status indicator Quick Sync activation button Table 10. Quick Sync indicator codes Power indicator pattern Condition Slow flash Indicates that Quick Sync is waiting to be configured from iDRAC. Solid Indicates that Quick Sync is ready to transfer.

  • Page 22: Locating Service Tag Of Your System

    Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

  • Page 23: Documentation Resources

    Documentation resources For information about Dell documentation and Scality documentation, see the Dell Storage Designed for Scality RING Support Matrix available at Dell.com/sdscalityseriesmanuals.

  • Page 24: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this section. Chassis dimensions Figure 10. Chassis dimensions of Dell SD630-S system Table 11. Dimensions of the Dell Dell SD630-S system System Za (with bezel) (without bezel) Eight x 2.5-inch...

  • Page 25: Chassis Weight

    16.9 kg (37. 26 lb) Processor specifications The Dell SD630–S system supports up to two Intel Xeon E5-2600 v3 and v4 product family processors. PSU specifications The Dell SD630-S system supports up to two AC or DC redundant power supply units (PSUs).

  • Page 26: Memory Specifications

    3 when no mini-PERC card is installed. Supported length with mini-PERC card installed is half length. Memory specifications The Dell SD630-S system supports DDR4 registered DIMMs (RDIMMs) at 1866 MT/s, 2133 MT/s, or 2400 MT/s registered Error Correcting Code (ECC) DIMMs and supports Advanced ECC or memory-optimized operation.

  • Page 27: Ports And Connectors Specifications

    • Four 10 Gbps Serial connector The serial connector connects a serial device to the system. The Dell SD630-S system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550- compliant. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display.

  • Page 28: Environmental Specifications

    60, 75 8, 16, 32 1440 X 900 8, 16, 32 Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Table 18. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m 10°C to 35°C (50°F to 95°F) with no direct sunlight...

  • Page 29: Particulate And Gaseous Contamination Specifications

    Table 21. Maximum shock specifications Maximum shock Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

  • Page 30: Standard Operating Temperature

    Particulate contamination Specifications NOTE: This condition applies only to data center environments. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. NOTE: Air entering the data center must have MERV11 or MERV13 filtration.

  • Page 31: Expanded Operating Temperature

    • Two power supply units (PSUs) are needed and one PSU failure is not supported. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • PCIe SSD and 1.8-inch SSDs are not supported. •...

  • Page 32: Initial System Setup And Configuration

    Turn on the attached peripherals. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 33: Log In To Idrac

    Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Options to install the operating system...

  • Page 34: Manage Your System

    Remote Access iDRAC with Dell Lifecycle Controller allows administrators to deploy, update, Controller with monitor, and manage Dell servers from any location without the use of agents in a Dell Lifecycle one-to-one or one-to-many method. This out-of-band management allows the...
  • Page 35 Server Description Management Software Client Systems Management...

  • Page 36: Pre-Operating System Management Applications

    Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Related Links System Setup Boot Manager Dell Lifecycle Controller PXE boot...

  • Page 37: Viewing System Setup

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.
  • Page 38 System Profile Settings Miscellaneous Settings iDRAC Settings utility Device Settings System Security Viewing System BIOS Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 39 Related Links System BIOS Viewing System BIOS Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related Links Boot Settings details System BIOS Viewing Boot Settings Choosing the system boot mode...
  • Page 40 NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Related Links Boot Settings...
  • Page 41 Related Links Boot Settings Boot Settings details Viewing Boot Settings Network Settings You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI mode. NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the network controllers handles the network settings.
  • Page 42 UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller handles the network settings. Related Links UEFI iSCSI Settings details Viewing UEFI iSCSI Settings...
  • Page 43 Viewing System Security To view the System Security screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 44 Option Description NMI Button Enables or disables the NMI button on the front of the system. This option is set to Disabled by default. AC Power Sets how the system behaves after AC power is restored to the system. This option Recovery is set to Last by default.
  • Page 45 Option Description Key Exchange Key Enables you to import, export, delete, or restore entries in the Key Exchange Key Database (KEK) Database. Authorized Imports, exports, deletes, or restores entries in the Authorized Signature Database Signature (db). Database Forbidden Imports, exports, deletes, or restores entries in the Forbidden Signature Database Signature (dbx).
  • Page 46 Using your system password to secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps Turn on or reboot your system. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
  • Page 47 • If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. • You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes.
  • Page 48 Option Description Contact Information System CPLD Specifies the current version of the system complex programmable logic device Version (CPLD) firmware. UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version Related Links System Information System Information details Viewing System Information Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving.
  • Page 49 Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.
  • Page 50 NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
  • Page 51 Option Description Number of Cores Controls the number of enabled cores in each processor. This option is set to All per Processor by default. Processor 64-bit Specifies if the processor(s) support 64-bit extensions. Support Processor Core Specifies the maximum core frequency of the processor. Speed Processor 1 NOTE: Depending on the number of CPUs, there may be up to four...
  • Page 52 SATA Settings details SATA Settings details The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST.
  • Page 53 Option Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
  • Page 54 Option Description For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
  • Page 55 Option Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Related Links SATA Settings Viewing SATA Settings Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports.
  • Page 56 Option Description Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default. Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by Controller default. Integrated Enables or disables the integrated network card. Network Card 1 Embedded NIC1 NOTE: The Embedded NIC1 and NIC2 options are only available on systems...
  • Page 57 Viewing Serial Communication Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 58 Option Description attempt fails, and the value must not be changed. This option is set to 115200 by default. Remote Terminal Sets the remote console terminal type. This option is set to VT 100/VT 220 by Type default. Redirection After Enables or disables the BIOS console redirection when the operating system is Boot loaded.
  • Page 59 Option Description Memory Sets the speed of the system memory. You can select Maximum Performance, Frequency Maximum Reliability, or a specific speed. Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default. Energy Efficient Enables or disables the Energy Efficient Turbo option.
  • Page 60 Miscellaneous Settings You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time. Related Links Miscellaneous Settings details System BIOS Viewing Miscellaneous Settings Viewing Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: Turn on, or restart your system.

  • Page 61: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related Links...

  • Page 62: Dell Lifecycle Controller

    The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/...

  • Page 63: Boot Manager Main Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

  • Page 64: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 65: After Working Inside Your System

    Install the system cover. If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/sdscalityseriesmanuals. If removed, install the optional front bezel. Reconnect the peripherals and connect the system to the electrical outlet.
  • Page 66 Slide the release latch up and pull the left end of the bezel. Unhook the right end, and remove the bezel. Figure 11. Removing the optional front bezel bezel lock front bezel Figure 12. Removing the Quick Sync bezel bezel lock Quick Sync bezel Related Links Safety instructions...

  • Page 67: Installing The Optional Front Bezel

    Installing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. Hook the right end of the bezel onto the chassis. Fit the free end of the bezel onto the system.

  • Page 68: Removing The System Cover

    Figure 14. Installing the Quick Sync bezel bezel lock Quick Sync bezel Related Links Safety instructions Removing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Turn off the system, including any attached peripherals. Disconnect the system from the electrical outlet and disconnect the peripherals. If installed, remove the optional bezel.

  • Page 69: Installing The System Cover

    Figure 15. Removing the system cover latch release lock latch system cover Next steps Install the system cover. Related Links Safety instructions Removing the optional front bezel Installing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.

  • Page 70: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 71: Cooling Shroud

    Figure 17. Inside the system—eight hard drive system control panel assembly cooling fans (7) processor 1 DIMMs (6) power supply unit (PSU) connector PSU (2) riser card 3 network daughter card riser card 2 riser card 1 DIMMs (6) processor 2 DIMMs (12) hard drive backplane hard drive...

  • Page 72: Removing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 73: System Memory

    Steps Align the tabs on the cooling shroud with the securing slots on the chassis. Lower the cooling shroud into the chassis until it is firmly seated. Figure 18. Installing the cooling shroud cooling shroud Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...
  • Page 74 Figure 19. Memory socket locations Memory channels are organized as follows: Table 30. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Processor 1 Slots A1, A5, and A9 Slots A2, A6, and Slots A3, A7, and Slots A4, A8, and Processor 2 Slots B1, B5, and B9 Slots B2, B6, and Slots B3, B7, and...

  • Page 75: General Memory Module Installation Guidelines

    Populate four memory modules per processor (one DIMM per channel) at a time to maximize performance. Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. Dell recommends to set the memory to Memory Optimized mode.

  • Page 76: Memory Mirroring

    NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs need Advanced ECC mode to gain SDDC.

  • Page 77: Sample Memory Configurations

    Table 32. Processor configuration Processor Configuration Memory population Memory population rules information Single CPU Memory population order {1,2}, {3,4} See Memory mirroring note Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines.
  • Page 78 System DIMM Number DIMM rank, organization, and DIMM slot population capacity size (in of DIMMs frequency (in GB) 2R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8 2R, x4, 2400 MT/s 2R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 2R, x4, 2400 MT/s 16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs...

  • Page 79: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 80 WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

  • Page 81: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 82: Hard Drives

    Figure 21. Installing the memory module memory module alignment key memory module socket ejector (2) Next steps Install the cooling shroud. Follow the procedure listed in the After working inside your system section. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory.

  • Page 83: Removing A 2.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Removing A Hot Swappable Hard Drive Or Ssd

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Installing A Hot Swappable Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 86: Removing A Hard Drive From A Hard Drive Carrier

    Steps If a hard drive blank is installed in the hard drive slot, remove it. Install a hard drive in the hard drive carrier. For more information, see the Installing a hot swappable hard drive into a hot swappable hard drive carrier section. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.

  • Page 87: Installing A Hot Swappable Hard Drive Into A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 88: Optical Drive (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 89: Installing The Optional Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 90: Removing The Slim Optical Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 91: Installing The Slim Optical Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 92: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 93: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 94: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 95 Follow the procedure listed in the Before working inside your system section. Steps Locate the USB port or USB key on the system board. To locate the USB port, see the System board jumpers and connectors section. If installed, remove the USB key from the USB port. Figure 34.

  • Page 96: Expansion Cards And Expansion Card Riser

    Expansion cards and expansion card riser An expansion card in the computer is an add-on card that can be inserted into an expansion slot on the computer system board or riser card to add enhanced functionality to the system through the expansion bus.

  • Page 97: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 99: Removing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 100 Figure 38. Removing the expansion card riser 1 expansion card riser 1 connector riser guide pin Figure 39. Removing the expansion card riser 3 expansion card release latch expansion card riser 3 connector If applicable, remove or install an expansion card on the riser. Install the expansion card riser.

  • Page 101: Installing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 102: Sd Vflash Media Card (Optional)

    It provides persistent on-demand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Replacing an SD vFlash card Prerequisites NOTE: This procedure applies only to the eight hard drive system.

  • Page 103: Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 104 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the cooling shroud. Remove the expansion card riser 1. Keep the Phillips #2 screwdriver ready. Steps Loosen the screws that secure the integrated storage controller cable to the integrated storage controller card connector on the system board.

  • Page 105: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 106: Network Daughter Card

    Figure 45. Installing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage controller card integrated storage controller card connector on the system board holder Next steps Install the expansion card riser 1. Install the cooling shroud. Follow the procedure listed in the After working inside your system section.

  • Page 107: Removing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 108: Installing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 109 Follow the procedure listed in the Before working inside your system section. Keep the Philips #1 screwdriver handy. NOTE: If the system has three PCIe cards, ensure that you install the PCIe cooling shroud in your system. Steps Orient the NDC so that the Ethernet connectors fit through the slot in the back panel. Align the captive screws at the back-end of the card with the screw holes on the system board.

  • Page 110: Processors And Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 111 Steps Release the open first socket lever near the unlock icon by pushing the lever down and out from under the tab. Release the close first socket release lever near the lock icon by pushing the lever down and out from under the tab.
  • Page 112 Figure 48. Processor shield close first socket release lever lock icon processor open first socket release lever unlock icon...
  • Page 113 Figure 49. Removing and installing a processor close first socket-release lever pin-1 indicator of processor processor slot (4) processor shield open first socket-release lever socket socket keys (4) Next steps Replace the processor(s). Install the heat sink. Reinstall the cooling shroud. Follow the procedure listed in the After working inside your system section.

  • Page 114: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 115: Power Supply Units

    Align the processor with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. Align the pin-1 indicator of the processor with the triangle on the socket . CAUTION: Do not use force to seat the processor.

  • Page 116: Removing The Power Supply Unit Blank

    If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/ idracmanuals. Removing the power supply unit blank If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the blank outward.

  • Page 117: Removing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 118: Installing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 119: Wiring Instructions For A Dc Power Supply Unit

    DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 120: Removing A Dc Power Supply Unit

    DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 121: Installing A Dc Power Supply Unit

    DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 122: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 123 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the cooling shroud. Steps Locate the battery socket. For more information, see the System board jumpers and connectors section.

  • Page 124: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 125 Figure 58. Removing the 2.5-inch (x8) hard drive backplane backplane signal cable backplane signal cable SAS A cable release tabs (2) SAS B cable backplane...

  • Page 126: Installing The Hard Drive Backplane

    Figure 59. Cabling diagram—2.5-inch (x8) hard drive systems SAS backplane signal connector on system board system board SAS A connector on system board SAS B connector on system board Related Links Safety instructions Before working inside your system Installing the hard drive backplane Prerequisites Follow the safety guidelines listed in the Safety instructions section.
  • Page 127 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 128: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 129: Installing The Control Panel Board-Eight Hard Drive System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 130: Vga Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 131: Installing The Vga Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 132: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 133 CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives.
  • Page 134 CAUTION: Do not lift the system board by holding a memory module, processor, or other components. Figure 65. Removing the system board system board holder system board release pin Related Links Safety instructions Before working inside your system...

  • Page 135: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 136 Figure 66. Installing the system board system board holder system board release pin Next steps Install the Trusted Platform Module (TPM). For information about how to install TPM, see the Installing the Trusted Platform Module section. Replace the following: Cable retention bracket PCIe card holder Integrated storage controller card Internal USB key (if installed)
  • Page 137 Follow the procedure listed in the After working inside your system section. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

  • Page 138: Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 139: Initializing The Tpm For Bitlocker Users

    Figure 67. Installing the TPM TPM connector slot on the TPM connector plastic bolt slot on the system board Next steps Install the system board. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system System board jumpers and connectors After working inside your system...
  • Page 140 From the Intel TXT option, select On.

  • Page 141: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 142: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) available at Dell.com/support/home.

  • Page 143: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.

  • Page 144: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 68. System board jumpers and connectors Table 38. System board jumpers and connectors Item Connector Description J_BP_SIG1 Backplane signal connector 1 J_PS2 PSU 2 power connector J_BP_SIG0 Backplane signal connector 0 J_SATA_CD Optical drive SATA connector J_SATA_TBU SATA tape backup unit connector J_BP0...
  • Page 145 Item Connector Description NOTE: The Internal dual SD module connector is not supported for this release. J_NDC Network daughter card connector J_USB USB port J_VIDEO_REAR Video connector J_COM1 Serial connector J_IDRAC_RJ45 iDRAC7 connector J_CYC System identification connector CYC_ID System identification button J_RISER_2AX Riser 2 connector J_RISER_1AX...

  • Page 146: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 147: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 148: Troubleshooting A Usb Device

    Getting help Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps Disconnect the keyboard and/or mouse cables from the system and reconnect them. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

  • Page 149: Troubleshooting Idrac Direct (Usb Xml Configuration)

    Verify that the USB storage device is configured correctly. For more information about configuring the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

  • Page 150: Troubleshooting A Serial I/O Device

    Troubleshooting a serial I/O device Steps Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable. Turn off the system and the serial device, and swap the serial device with a compatible device.

  • Page 151: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 152: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 153: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 154: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 155: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 156: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 157: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 158: Troubleshooting A Hard Drive

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 159: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 160: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 161: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 162: Getting Help

    Quick resource locator Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting Dell.com/QRL. To try out the QR code, scan the following image by using your smartphone or tablet.

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