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Panasonic SV-MP010 Operating Instructions Manual page 8

Panasonic operating instructions digital audio player sv-mp010, sv-mp020
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Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as "the warrantor")
will, for the length of the period indicated on the chart below, which starts with the date of original purchase
("warranty period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name
All Portable Audio Products except item listed below
Rechargeable batteries (in exchange for defective item)
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period,
there will be no charge for parts. You must mail-in your product during the warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This warranty
only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which was not sold "as is".
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Service Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original
carton. Include a letter detailing the complaint and provide a day time phone number where you can be
reached.
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
8 8
Panasonic Portable Audio
Parts
One (1) Year
Ten (10) Days
Labor
One (1) Year
Not applicable

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