Messages
"Failed to obtain URL."
"Failed to obtain URL."
"Failed to obtain URL."
"The selected file(s) contained
file(s) without access privileges.
Only file(s) with access
privileges will be deleted."
If an Error Code is Displayed
When authentication fails, the message "Authentication has failed." appears with an error code. The
following lists explain the different methods for resolving each error code. If the error code that appears
is not on this table, write down the error code and contact your service representative.
Error code display position
1
1. Error code
An error code appears.
Cause
The machine is connected to the
server, but the UA service is not
responding properly.
SSL is not specified correctly on
the server.
Server authentication failed.
You have tried to delete files
without the privileges to do so.
CJD017
If Authentication Fails
Solutions
Make sure the UA service is
specified correctly.
Specify SSL using Authentication
Manager.
Make sure server authentication
is specified correctly on the
machine.
Files can be deleted by the file
creator (owner) or file
administrator. To delete a file
which you are not privileged to
delete, contact the file creator
(owner).
279