Ricoh AFICIO MP C305SP Manual page 242

Message
"Connection with the
destination has failed. Check
the settings. Entered path
name might be incorrect, or
firewall and security settings
might be blocking network
connectivity."
"Cannot start scanning
because communication was
failed."
"Cannot start scanning
because communication was
failed."
"Cannot start scanning.
Check the setting(s) on the
PC."
Causes
An antivirus program or a
firewall is preventing the
machine connecting to your
computer.
Scan Profile is not set on the
client computer.
The [Take no action] setting
has been selected on the
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
The Scan Profile might be
incorrectly configured.
When Messages Are Displayed on the Control Panel
Solutions
Antivirus programs and firewalls can
prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
firewall's Help.
Set Scan Profile. For details about how
to do this, see "Changing a Scan
Profile", Scan .
Open scanner properties, click the
[Events] tab, and then select [Start this
program] as the computer's response
on receipt of scan data. For details, see
your operating system's Help.
Check the Scan Profile configuration.
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