Digital Monitoring Products XR500N Operating Instructions Manual

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Summary of Contents for Digital Monitoring Products XR500N

  • Page 1 Call An Authorized Dealer of 800-229-6693 www.HPIsecurity.com...
  • Page 2 QUICK REFERENCE XR100/XR500 or XR150/XR350/XR550 Arming and Disarming Disarming the Alarm System 32-Character Display 1. Press CMD until ARM DISARM displays. 2. Select DISARM, enter your user code and press CMD. 3. At ALL? NO YES, if you select NO, the keypad Power LED X R 5 0 0 F R I...
  • Page 3 Disarming Steps Arming Steps Press CMD. 6:29 AM Press CMD. 6:29 AM Press the key under DISARM. DISARM DISARM Press the key under ARM. Enter user code, and press CMD. ENTER CODE: - Enter your user code, and press CMD. ENTER CODE: - Select NO to Disarm only certain areas.
  • Page 4: Alarm Condition

    OPERATING INSTRUCTIONS MODELS XR500/XR500N/XR500E/XR500FC/XR500NFC XR100/XR100N/XR100FC/XR100NFC NORMAL STANDBY CONDITION When the system is in the normal standby condition, the keypad shows either the time of day or a blank display. ALARM CONDITION When the system is in an alarm condition, the keypad display shows the violated zone name(s) followed by an alarm display.
  • Page 5: Silencing An Alarm

    Abort or Cancel message to the Central Station and the security system will be disarmed. © 2015 Digital Monitoring Products, Inc. Information furnished by DMP is believed to be accurate and reliable. This information is subject to change without notice.
  • Page 6: Table Of Contents

    XR500/XR100 User Guide Table of Contents Section Page Section Page Introduction ............... 1 All/Perimeter System Arming ............ 18 XR500 and XR100 Systems ............1 All/Perimeter System Disarming ..........19 About Your Security System ............1 Home/Sleep/Away and Home/Sleep/Away Emergency Evacuation Plans ............2 with Guest System Arming ............
  • Page 7 Display Events ................ 43 ............58 Service Request ..............43 ........... 59 Fire Drill .................43 ............ 59 Output Groups Browser ............60 System Setup ..............44 Outputs On/Off Browser ............60 System Setup Record............... 44 Keypad Record ................ 44 Appendix C ............... 61 Key Fob Button Programming ...........
  • Page 8: Introduction

    Introduction XR500 and XR100 Systems A Note About False Alarms This Guide covers operation of the XR500 Series and the XR100 today is false alarms. The accidental dispatching of police and Series system. capability of those emergency service units. About Your Security System The system has been designed with your safety and comfort in As part of our commitment to reducing false alarms, we would like mind.
  • Page 9: Emergency Evacuation Plans

    Emergency Evacuation Plans Early Detection The National Fire Protection Association recommends that you establish an emergency evacuation plan to safeguard lives in the carbon monoxide detectors in each room, can greatly decrease your risk of loss or injury. Draw a Floor Plan of Your Home or Business stairs.
  • Page 10: Dmp Keypads

    DMP Keypads Your system may have one or more easy to use keypads that allow you to properly operate the system. 32-Character Display 32-Character Display SMITH RESIDENCE Power LED ABC PRINTING 12: 51 PM F R I 2 : 51 AM Armed LED Select Keys Select Keys...
  • Page 11: The Select Keys

    The Select keys Power/Armed LED Thinline™, Aqualite™ and Wireless Keypads: Thinline™ and Aqualite™ Keypads: There are four keys under the display called the Select keys. These The Power LED indicates the panel Power status. It is recommended keys are one of the features that make your system so easy to you contact the service department when the Power LED is off or operate.
  • Page 12: Panic Functions

    Power/Armed Logo Graphic Touchscreen Keypads: Touch the icon for 2 seconds until a beep is heard. Thinline™ Wireless Keypads: The backlit logo on the keypad indicates the panel armed status PRESS AND HOLD BUTTON TO SEND PANIC OPTIONS and the keypad power status. Depending on the operation, the logo displays Red or Green as listed in the table.
  • Page 13: Common Keys On All Keypads

    Common Keys on All Keypads Entering Non-Alpha Characters Data Entry Digit keys To enter a space in an alpha entry, press the 9 digit key followed by These keys allow you to enter your user code when arming or the third Select key/area. The three characters on the 9 digit key are Y, Z, and space.
  • Page 14: Using The Keypad

    Using the Keypad Asterisks in Area Armed Displays Asterisks display next to a programming option that is already Multi-lingual Display Option selected. As shown in the example, options that are selected to Your system may be programmed to display the User Menu and display the current programming selection have an asterisk next to the number.
  • Page 15: Keypad User Options

    Keypad User Options Keypad Address The current address assigned to the keypad displays, but cannot be changed. Press the Back Arrow key to exit the User Thinline™, Aqualite™ and Wireless keypads: Press and hold Graphic Touchscreen Keypads: Carousel Menu until it glows. The keypad displays the Setting Adjust the Screen Brightness, Tone, and Volume display the next option or the Back Arrow key to exit.
  • Page 16: Dmp Wireless

    DMP Wireless Exit tone: A continuous pulsing tone that sounds during the exit countdown just after arming all areas of your system to remind Your system may have DMP wireless 4-Button Layout you to exit the premise. At ten seconds prior to the end of the countdown, the rate of pulsing increases.
  • Page 17: Special Wireless Displays

    Special Wireless Displays ALARM NOT SENT The alarm signal was aborted and was not sent to the central Your system may use wireless transmitters to send alarm and station because a user code was entered to disarm the system trouble information from the protection devices to the panel. before the alarm signal was sent to the central station.
  • Page 18: Email/Cell Phone Messages

    Email/Cell Phone Messages INVALID PROFILE Your system may be programmed at installation to send a variety certain functions. When users attempt functions outside their of messages to your personal email and cell phone. The message option uses your security system’s reporting capability INVALID AREA to send reports using an email address or cell phone number in A user has attempted a door access for an area they are not...
  • Page 19 Arming Instant Zone Turns on the burglary protection in one or more areas of the Interior protection devices and perimeter devices, such as exterior system. When armed, the system is able to sound alarm bells or sirens and, if monitored, send alarm reports to a central station tripped while the system is armed, an alarm instantly occurs.
  • Page 20: Armed Status

    If your system is set up as a Home/Sleep/Away with Guest system, in the Sta tus List until it re stores. If one or more armed burglary the arming status of the main system is the same as a standard Home/Sleep/Away system.
  • Page 21: Arming And Disarming

    Arming and Disarming General Arming Operation operation is similar. Throughout this guide, any differences Your system has been programmed to operate in one of four between the systems are noted for your convenience. Sleep/Away with Guest. Arming Functions Arming or Disarming: You can arm and disarm all areas at one Your burglary protection is divided into up to 32 time or each area individually.
  • Page 22 Note: If your system uses a keyswitch to arm an area, the exit When you arm both the Perimeter and Interior to leave the before the system can be armed. building but then you do not exit by the time the exit delay ends, disarmed because you have not exited.
  • Page 23: Key Fob Arming

    Key Fob Arming Press and hold the key fob button programmed for Arming or the Toggle arm/disarm button. The Red LED two-second acknowledgement light until the system is disarmed. See steps 7a through 7d. Key Fob Disarming Press and hold the key fob button programmed for Disarming 7b.
  • Page 24: Area System Disarming Operation

    Quick Arming All or Selective Disarming: After entering your user code, the To quickly arm a desired area, enter the area number followed by system allows you to disarm either all of the areas to which you ALL? NO YES option displays. have access or just selected areas.
  • Page 25: All/Perimeter System Arming

    All/Perimeter System Arming Disarming the Area System from the keypad Area Assignment: Your security system is divided into two entry delay this process starts at step 3. separate areas. Motion detectors, inside doors, and other interior protection devices are assigned to the Interior area while windows 2.
  • Page 26: All/Perimeter System Disarming

    Arming an All/Perimeter System 9. When the system is fully armed, the keypad displays 1. Enter your 4-digit user code. The keypad displays PERIM perimeter and interior arming. ALL. 2. Select PERIM to arm the Perimeter area only. All/Perimeter System Disarming 3.
  • Page 27: Home/Sleep/Away And Home/Sleep/Away With Guest System Arming

    Home/Sleep/Away and Home/Sleep/Away with Disarming an All/Perimeter System 1. During the entry delay time, the keypad displays ENTER Guest System Arming Area Assignment: Your security system is divided into two or three separate areas. Motion detectors, inside doors, and other interior or any communication problems that occurred during the devices are assigned to an Interior and Bedroom areas while armed period.
  • Page 28: Home/Sleep/Away And Home/Sleep/Away With Guest System Disarming

    Arming a Home/Sleep/Away or a Home/Sleep/Away with Guest System keypad displays INSTANT. SLEEP AWAY. Home/Sleep/Away and Home/Sleep/Away with Guest System Disarming 3. Select SLEEP to arm the Perimeter and Interior. Disarming: While the system is armed, you can only enter the 4.
  • Page 29: Extending Schedules

    Extending Schedules Disarming a Home/Sleep/Away or a Home/Sleep/ Away with Guest System Depending on your system programming, when the open schedule 1. During the entry delay time, the keypad displays ENTER ends, you can extend the schedule to a later time. The keypad 2.
  • Page 30: Keypad Shortcut Keys

    Keypad Shortcut Keys Arming Section for detailed arming operation. Your LCD keypad provides one-button shortcut keys. Holding down a keypad button for two seconds until the tone re-sounds allows Home/Sleep/Away and Home/Sleep/Away with Guest Arming you to arm, monitor, or reset your system. These options can still Arm Home —...
  • Page 31: User Menu

    XR500 Series and XR100 Series panels. XR500N or XR500E panels allow additional through the list of system features available to you. USER PROFILES Allows you to add, delete, or change user...
  • Page 32: Alarm Silence

    Alarm Silence Sensor (Fire) Reset Shortcut Key All Systems — Press 2 for 2 seconds, then enter your user code if Silences the alarm bells or sirens during an alarm. required, to reset the system. Alarm Silence allows you to turn off the alarm bells and sirens Resetting the Sensors connected to your system during an alarm.
  • Page 33: Armed Areas Display

    Armed Areas Display Turning the Outputs ON and OFF 1. Access the User Menu. Displays all armed area names in the system. The Armed Areas display lists all of the names of the armed areas in your system at the keypads. Using the Armed Areas Function 1.
  • Page 34: Zone Status

    Zone Status Browser Feature Appendix B at the back of this guide for a diagram showing you how to use the built-in Zone Status browser. Bypass Zones current or previ ous armed period. in a faulted or bad condition to be bypassed so arming can occur. Using the Zone Status Function 1.
  • Page 35: Zone Monitor

    Browser Feature Appendix B at the back of this guide for a diagram showing you how to use the built-in Bypass Zones browser. a device does not cause the keypad to beep, call the service department for assistance. Zone Monitor Using the Zone Monitor Function 1.
  • Page 36: System Status

    System Test Browser Feature System Test is used to test the battery, alarm bell or siren, and Appendix B at the back of this guide for a diagram showing you communi cation to a central station. The System Test function how to use the built-in Zone Monitor browser.
  • Page 37 User Using the Panic Zone Test (XR500N/E Only) 1. Access the User Menu. 3. Press any Select key. The keypad displays SYSTEM PANICS. 4. Select PANICS. authorities and all areas. 5. The Panic Zone Test begins automatically and the keypad displays TRIPS: END.
  • Page 38 Browser Feature Output Group Assignment Refer to Appendix B in this guide for a diagram showing you how to 10. Your system may by programmed to turn on an output group at Changing User Profiles certain keypads when door access occurs. 1.
  • Page 39: Deleting User Profiles

    Browser Feature SHIFT TIME ACCESS: 1 2 3 4 ANYTIME Refer to Appendix B in this guide for a diagram showing you how to operates for door access and disarming. Selecting 1, 2, 3, and/or 4 indicates operation during the S1-S4 shift schedules. Selecting Deleting User Profiles ANYTIME from the menu indicates the code operates any time, 1.
  • Page 40 User Chart Note Menu Display Privilege 11-98 DISARM Disarm ALM SLNC Alarm Silence SNSR RST Sensor Reset DOOR ACS Door Access ARM AREA Armed Areas OUTPUTS Outputs ON/OFF ZN STATS Zone Status BYPAS ZN Bypass Zones ZONE MON Zone Monitor SYS STAT System Status SYS TEST...
  • Page 41: User Codes

    User Codes Adding User Codes 1. Access the User Menu. This option allows you to add, delete, or change a user code. You 3. Press Select key. keypad displays ADD DEL CHG BAT. 5. At the USER NUMBER: - option, enter a user number and User Number - Every user is numbered 1 through 9999.
  • Page 42 Note: Changing a user code does not change the user number. next available user number is automatically selected and automatically selected for the next user based on the NUMBER: -. This display allows you to enter another user previous user entered. This batch entry method speeds up number to change.
  • Page 43: Forgive Failure To Exit

    Forgive Failure to Exit Deleting User Codes 1. Access the User Menu. Failure to Exit is an Anti-passback violation in which a user assigned with anti-passback has attempted to re-enter an area that they did not exit through. 3. Press any Select key. The keypad displays ADD DEL CHG BAT.
  • Page 44: Ambush Code

    Ambush Code Schedules Your system may be programmed to allow user number 1 to be Schedules are ideal for individual area auto arming and disarming used as an Ambush code. This Ambush code functions identically to a standard code with the exception that it sends a silent alarm to can access the building or disarm the system.
  • Page 45 Setting Shift (S1 S2 S3 S4) Schedules Shift (S1, S2, S3, S4) allow you to set access and disarm displays. Press any Select key. schedules that occur at the same time each day until you change them. 2. The keypad displays S1 S2 S3 S4. Select the shift you want to program.
  • Page 46 Setting Output (OUT) and Door (DOOR) Schedules The Schedules function allows you to set up to 100 different scheduled times for relay outputs and door access relays connected number of schedules that can be assigned per door access relay or select AM or PM.
  • Page 47 Setting Holiday ABC Schedules for S1, S2, S3, S4, Note: After Selecting the day of the week for the schedule to OUT, and DOOR Schedules times previously set for that day. This feature allows you to review programmed schedules at any time. and through their respective menu options.
  • Page 48 Setting Holiday Dates (HOL) Note: After Selecting the schedule, the keypad displays any current times previously set for that holiday. This feature allows Setting Holiday Dates provides the system with dates in the year you to review the programmed times. when the normal opening and closing schedules are not used and superseded by one of the Holiday Schedules A or B or C.
  • Page 49: Setting The Date And Time

    Setting the Date and Time Extending Schedules (EXT) Allows you to change the current date and time displayed on the delay until the new closing time expires. This allows the current keypad and used by the system. Setting the System’s Date and Time 1.
  • Page 50: Display Events

    Display Events Service Request Allows you to review up to 12,000 past door access and system events. There are six event types: This User Menu feature allows you to simply press any Select key when SERVICE REQUEST? displays and have the system Zone Activity - Zone alarms, troubles, and restorals.
  • Page 51: System Setup

    System Setup System Setup Record Keypad Record This System Setup section allows you to track the current and Note future status of the programmable options on your system. If support 8 keypad devices. changes are made to the system, update the information contained Device # Name Areas...
  • Page 52: Key Fob Button Programming

    Key Fob Button Programming Which keypads display System Status? Enter the user name assigned to each key fob and the button action programmed for each button in the table below. Refer to the Introduction and Appendix D for more information. Key Fob User Name Button Programmed Action...
  • Page 53: Area Names And Numbers Record

    Area Names and Numbers Record XR500 systems may be divided into 32 separate areas. XR100 systems may be divided into 8 separate areas. All/Perimeter systems are divided into two separate areas. Home/Sleep/Away and Home/Sleep/Away with Guest systems are divided into two or three separate areas.
  • Page 54: User Record

    User Record Note 22-29 for the Guest 2 house system. Arm/Disarm Output Areas Access Areas Group 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A...
  • Page 55: User Codes Record

    User Codes Record Away with Guest system users. User # User Name User # User Name XR500/XR100 User Guide System Setup...
  • Page 56: Schedules Record

    Schedules Record Schedule Area Name Status HOL A HOL B HOL C S1 S2 S3 S4 Open : _M : _M : _M : _M : _M : _M : _M : _M : _M : _M Area # Close : _M : _M : _M...
  • Page 57: Holiday Date Record

    Holiday Date Record Output Record Your system has up to 20 holiday dates available that supersede all Your system has outputs that are used to control various functions regular scheduled times for that day. within the building or access around its perimeter. The list below Date (mm/dd) HOL (circle one) Output # Output Name...
  • Page 58: About The Display Events Section

    Appendix A About the Display Events Section This section of the User’s Guide shows the Display Events items. to sort for all users. To search for a user, press any Select Arrow keys to go forward or backward through the list of events. through the user names in the system.
  • Page 59: Arming And Disarming Event Displays

    Arming and Disarming Event Displays Supervisory Event Displays This displays any system area arming or disarming events. This displays the date and time of an automatic test report. Keypad Display Description Keypad Display Description The Warehouse was armed on The test report was sent to the 5:10P 10/17 11:58P 10/ 17...
  • Page 60: Door Access Event Displays

    Door Access Event Displays System Monitor Event Displays This displays the keypad address where a Door Access occurred and This displays any problems with the system AC power, battery, or the user number of the person granted access. Keypad Display Description Keypad Display Description...
  • Page 61: Schedule Change Event Displays

    Schedule Change Event Displays Wireless Jamming Event Displays This displays Changes made to the system schedules. This displays wireless jamming events that have occurred. Keypad Display Description Keypad Display Description S1 schedule for Monday was wireless receiver 9:41A 10/17 11:41A 10/17 changed by user 24 at 9:41 AM on USER:024 WIRELESS...
  • Page 62: Zone Status Browser

    Appendix B Zone Status Browser Access the User Menu. ZONE STATUS? Press COMMAND until ZONE STATUS appears. Press any SELECT ARM BYPS ALR NBR key/area then SELECT NBR. This prompt allows you to search Press one of the left two ZONE NO: - SELECT AREA .
  • Page 63: Bypass Zones Browser

    Bypass Zones Browser Zone Monitor Browser Access the User Menu. Press Access the User Menu. ZONE MONITOR? COMMAND until ZONE MONITOR? BYPASS ZONES? Press COMMAND to displays. Press any SELECT key/area. display BYPASS ZONES. Press any SELECT key/area. ALL NBR SELECT NBR .
  • Page 64: Add User Codes Browser

    Add User Codes Browser Change User Codes Browser Access the User Menu. Press Access the User Menu. Press USER CODES? USER CODES? COMMAND until USER CODES? COMMAND until USER CODES? displays. displays. SELECT CHG. ADD DEL CHG SELECT ADD. ADD DEL CHG At this prompt, you can enter a user At this prompt, you can enter a new number or scroll through the list of...
  • Page 65: Delete User Codes Browser

    Delete User Codes Browser Add User Access the User Menu. Press the USER CODES? Access the User Menu. USER PROFILES? COMMAND key until USER CODES? Press COMMAND until displays. USER PROFILES displays SELECT DEL. ADD DEL CHG ADD DEL CHG SELECT ADD.
  • Page 66: Delete User

    Change User Delete User Access the User Menu. Press COMMAND Access the User Menu. Press USER PROFILES? USER PROFILES? until PROFILES? displays. Press any the COMMAND key until USER Select key/area. PROFILES? displays. SELECT CHG. ADD DEL CHG SELECT DEL. ADD DEL CHG At this prompt, you can enter a user At this prompt, you can enter a profile...
  • Page 67: Output Groups Browser

    Output Groups Browser Outputs On/Off Browser Access the User Menu. Press the COMMAND Access OUTPUT GROUP: - in the USER OUTPUTS ON/OFF? OUTPUT GROUP: - PROFILES? menu. Press any Select key/area. key to display OUTPUTS ON/OFF?. Press the OUTPUTS DOOR Select key/area under OUTPUTS or DOOR.
  • Page 68: User Disarm And Entry

    Appendix C User Disarm and Entry Entering User Names Use the following steps to disarm your system and silence an Refer to the following when entering names information into the alarm. keypad. Once you've cleared the default From the Status List, press 1:29 PM name, the display shows a dash the COMMAND key.
  • Page 69: Dmp Wireless Description

    Appendix D DMP Wireless Description LED Status Operation Depending on the programmed action of a key fob button, the Status LED lights to acknowledge a button press or to indicate the refer to the following information. The DMP Wireless section armed state of the system.
  • Page 70: Easy Entry™ User's Guide

    Appendix E Easy Entry™ User’s Guide Door Strike ABC SECURITY Door Strike relay activates. If you are entering an armed area to which you are assigned, DISARM accessing the area automatically causes it to be disarmed. While the keypad displays the Status List, present your access card. The relay activates alarm.
  • Page 71: Disarming With Entry Delay

    Arming and Disarming an All/Perimeter System PERIM PERIM ALL DISARM?. Press the Select key DISARM? under the desired option. The keypad displays ENTER CODE: -. PERIM, only the perimeter arms. If you choose ALL, both areas arm. If programmed on a 32-character keypad, ALL may be automatically chosen for you after a short delay.
  • Page 72: Email/Cell Phone Message User's Guide

    Appendix F From: John's Home System (mailto: AlarmAdmin@ABCSecurity.com) Email/Cell Phone Message User’s Guide Sent: Wednesday, October 07, 2009 8:33 AM To: JohnSmith@myhome.com Subject: Fire Alarm Message Your security system’s reporting capability can be used to send reports to an email address or cell phone number in much the same The John's Home System has a **Fire Alarm** on the Hall Smoke Alarm.
  • Page 73: Myaccess™ Text Messaging Commands

    MyAccess™ Text Messaging Commands Arming Partial Areas with Text Commands 1. Text message your system panel with the following Your system may be programmed to allow simple text messages to command: be sent to the security system to perform basic user operations. SLEEP: To arm the perimeter and interior of a Home/ By texting a message from your cell phone or PDA, the following actions can be performed: Arm/Disarm, Cancel Alarm, turn...
  • Page 74: Check Armed Status Text Command

    Subscribe to Text Messages Cancelling an Alarm with Text Messaging While the alarm bell or siren sounds, you may choose to cancel the Allows you to set which text messages you receive from the panel. alarm via text messaging. When your system is programmed to allow text messages, you will If a valid alarm has not occurred, text CANCEL to disarm automatically be subscribed to ALL as described below.
  • Page 75: Frequently Asked Questions

    Frequently Asked Questions This section attempts to answer questions you might have regarding system operation. Q. If I bypass an exit delay door when I arm the system, will I get an alarm if I come through it later? A. You will not get an alarm from the door because it is bypassed, but if you happen to walk through a motion detector space or other armed door inside the premises an alarm activates.
  • Page 76: Common Keypad Displays

    Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In many cases, you need to call a service person to correct the problem. Displays that are not discussed here mean that your service representative should be called.
  • Page 77 Index Symbols All/Perimeter System 18, 64 Central Station Monitoring 12 Area System 16, 63 Clear Touch™ Keypad 2-Button Panic Keys 5 Bypassing Zones 14 Panic Icons 5 7/0 Panic Function 5 Home/Sleep/Away System 20, 64 CLOSING TIME! 37 24-hour Status 12 Key Fob 16 COMMAND (CMD) Key 6 Quick Arming 17...
  • Page 78 Door Access 11, 25, 53 Disarming 17 Instant Arming 19 Monitoring 12 Door Strike 63 Instant Zone 12 Multi-lingual Display 7, 24 Easy Entry™ User’s Guide 63 Keypad Options 8 Emergency Evacuation 2 2-Button Panic Keys 5 Outputs On Off 26 Entering User Names 61 Backlighting 8 Browser 60...
  • Page 79 Holiday (HOL) 38 Changing 35, 57 Output (OUT) 38 Deleting 36, 58 Zone 12 Record 49 Names 34, 61 Zone Monitor 28 Setting Holiday ABC Schedules 40 Numbers 34 Browser 56 Setting Output and Door Schedules 39 Record 48 Zone Status 13, 27 Setting Shift Schedules 38 User Disarm and Entry 10, 61 Browser 55...
  • Page 80 XR500/XR100 User Guide...
  • Page 81 Call An Authorized Dealer of 800-229-6693 www.HPIsecurity.com LT-0683 1.04 © 2015 Digital Monitoring Products, Inc. 15505...

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