Security Command User’s Guide for XR500/XR100 Series Canadian Command Processor™ Panels Table of Contents Section Page Section Page XR500 and XR100 Canadian Security Command™ Systems ..1 7/0 Panic Function ..............5 About Your Security System ............1 Thinline™, and Aqualite™ Keypads: ........5 Parts of the System ...............1 Common Keys on All Keypads.............5 LCD Keypad ................1...
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Arming and Disarming ............. 13 Arming Function ..............22 General Arming Operation ............13 Sensor (Fire) Reset Function ..........22 Arming Functions ..............13 Monitor (Chime) Function ............ 22 Key Fob Arming ...............14 Accessing the User Menu ............23 Key Fob Disarming ..............15 User Menu Options ..............23 Area System Arming Operation ..........
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Using the Panic Zone Test (XR500N/E Only) ......29 System Setup ..............44 User Profiles ................29 System Setup Record .............. 44 Adding User Profiles ............30 Keypad Record ...............44 Browser Feature ..............30 Key Fob Button Programming ..........45 Changing User Profiles ............30 Area Names and Numbers Record ..........
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Keypad Display ..............54 Appendix F ................ 65 Wireless Trouble Event Displays ..........54 Email/Cell Phone Message User’s Guide ........65 Keypad Display ..............54 In Touch™ Text Messaging Commands ........66 Arming All Areas with Text Message Commands ....66 Appendix B ............... 55 Arming Partial Areas with Text Commands ......
Introduction XR500 and XR100 Canadian Security A Note About False Alarms One of the most important concerns facing the security industry Command™ Systems today is false alarms. The accidental dispatching of police and This Guide covers operation of the XR500 Series and the XR100 fire agencies places others in jeopardy by limiting the response Series Security Command™...
Emergency Evacuation Plans Early Detection The best way to survive a fire or other emergency is to get out The National Fire Protection Association recommends that you early. The installation of a fire alarm system, with smoke and establish an emergency evacuation plan to safeguard lives in the carbon monoxide detectors in each room, can greatly decrease event of a fire or other emergency.
DMP Keypads Your system may have one or more easy to use LCD keypads that allow you to properly operate the system. AC Power/Armed LED 32-Character Display Power LED 32-Character ABC PRINTING Data Entry Display with F R I 2 : 51 AM Digit Keys Four Touch Select Areas...
The Select keys LED Operation Battery ON (Steady) Thinline™, Aqualite™ and Wireless Keypads: Trouble There are four keys under the display called the Select keys. These keys are one of the features that make your system so easy to BLINKS Trouble operate.
Panic Functions 7/0 Panic Function Thinline™, and Aqualite™ Keypads: Your keypad may be set up to send a Panic, Emergency, or Fire report to the central station. This function is optional. If this Thinline™ and Aqualite™ Keypads may also be programmed at option is programmed for your keypad, icons display below the top installation to allow the user to initiate an optional Panic alarm by row Select keys/areas.
Using the Keypad Asterisks in Area Armed Displays Asterisks display next to a programming option that is already Multi-lingual Display Option selected. As shown in the example, options that are selected to Your system may be programmed to display the User Menu and display the current programming selection have an asterisk next Status Display text in multiple languages.
Keypad User Options Volume level Set the volume level of the keypad internal speaker for key The User Options allow you to make adjustments to your keypad to presses. During alarm, trouble, and prewarn conditions, the best fit your environment and needs. volume is always at maximum level. At SET VOLUME LEVEL, use Thinline™, Aqualite™...
DMP Wireless Key press tone: A short beep each time you press a key on the 4-Button Layout keypad and it is acknowledged by the system. Your system may have DMP wireless devices including key fob(s). There Prewarn tone: A continuous pulsed tone that sounds when you are three types of DMP wireless key open an entry delay door on a system that is armed (turned on) fobs available:...
Special Wireless Displays The alarm signal was aborted and was not sent to the central station because a user code was entered to disarm the system Your system may use wireless transmitters to send alarm and before the alarm signal was sent to the central station. Also, trouble information from the protection devices to the panel.
Email/Cell Phone Messages INVALID PROFILE All user codes have a profile that allow the user to only access Your system may be programmed at installation to send a variety certain functions. When users attempt functions outside their of messages to your personal email, PDA, and cell phone. authority, the INVALID PROFILE message displays.
Arming Instant Zone Turns on the burglary protection in one or more areas of the Interior protection devices and perimeter devices, such as exterior system. When armed, the system is able to sound alarm bells or windows, passive infrared detectors (PIR), and non entry doors, sirens and, if monitored, send alarm reports to a central station are typically not programmed with delay times.
Status List ALL SYSTEM ON All areas are armed. The keypad Status List displays any alarm or trouble condition on SLEEP SYSTEM ON The perimeter and interior are armed a zone, and any trouble condition on an internal system monitor. but the bedroom area is disarmed.
Arming and Disarming works just like the Home/Sleep/Away system previously mentioned. Regardless of which configuration is programmed, much of the General Arming Operation operation is similar. Throughout this guide, any differences Your system has been programmed to operate in one of four between the systems are noted for your convenience.
In some cases, you might see the keypad display FRONT DOOR — Note: If your system uses a keyswitch to arm an area, the exit FAULT. The keypad then displays priority zone which is a zone that delay time does NOT show on the keypad display. cannot be bypassed.
Key Fob Disarming 7a. If a problem exists on a zone, the zone name and problem is shown followed by: OKAY BYPASS STOP. Press and hold the key fob button programmed for Disarming or the Toggle arm/disarm button. The Green LED two-second 7b.
Quick Arming All or Selective Disarming: After entering your user code, the To quickly arm a desired area, enter the area number followed by system allows you to disarm either all of the areas to which you the COMMAND key when the ALL? NO YES option displays. have access or just selected areas.
All/Perimeter System Arming Disarming the Area System from the keypad 1. Press the COMMAND key until ARM DISARM displays. During Area Assignment: Your security system is divided into two entry delay this process starts at step 3. separate areas. Motion detectors, inside doors, and other interior protection devices are assigned to the Interior area while windows 2.
Arming an All/Perimeter System 9. When the system is fully armed, the keypad displays 1. Enter your 4-digit user code. The keypad displays PERIM PERIMETER ON for perimeter arming and ALL SYSTEM ON for perimeter and interior arming. ALL. 2. Select PERIM to arm the Perimeter area only. All/Perimeter System Disarming 3.
Home/Sleep/Away and Home/Sleep/Away with Disarming an All/Perimeter System 1. During the entry delay time, the keypad displays ENTER Guest System Arming CODE:. Enter your 4-digit user code. Area Assignment: Your security system is divided into two or three 2. The keypad then displays any zones that went into alarm separate areas.
Arming a Home/Sleep/Away or a Home/Sleep/Away 9. You can select INSTNT while EXIT: ## INSTNT is displayed to with Guest System immediately arm all exit zones and make them instant. The keypad displays INSTANT. 1. Enter your 4-digit user code. The keypad displays HOME SLEEP AWAY.
Extending Schedules Disarming a Home/Sleep/Away or a Home/Sleep/ Away with Guest System Depending on your system programming, when the open schedule 1. During the entry delay time, the keypad displays ENTER ends, you can extend the schedule to a later time. The keypad CODE:.
Keypad Shortcut Keys If any zones are faulted, select force arm or bypass. Refer to the Arming Section for detailed arming operation. Your LCD keypad provides one-button shortcut keys. Holding down a keypad button for two seconds until the tone re-sounds allows Home/Sleep/Away and Home/Sleep/Away with Guest Arming Arm Home —...
User Menu bypassed, in alarm, open, or shorted. Many system features are programmed into a User Menu that you can access from any keypad. The menu requires you to enter your BYPASS ZONES Allows you to Bypass a zone or reset an user code and then it only shows those functions to which you have already bypassed zone.
Alarm Silence Sensor (Fire) Reset Shortcut Key All Systems — Press 2 for 2 seconds, then enter your user code if Silences the alarm bells or sirens during an alarm. required, to reset the system. Alarm Silence allows you to turn off the alarm bells and sirens Resetting the Sensors connected to your system during an alarm.
Armed Areas Display Turning the Outputs ON and OFF 1. Access the User Menu. Displays all armed area names in the system. 2. Press COMMAND until OUTPUTS ON/OFF? displays. The Armed Areas display lists all of the names of the armed areas in your system at the keypads.
Zone Status Browser Feature If you are unsure of the zone number or description, refer to Displays a list of armed, bypassed, or alarmed zones. Also allows Appendix B at the back of this guide for a diagram showing you you to check the status of individual zones.
Browser Feature Once the protected doors and windows test is complete, walk in If you are unsure of the zone number or description, refer to front of each motion detector. The keypad should beep to confirm Appendix B at the back of this guide for a diagram showing you the zone has tripped. If at any time during your weekly testing how to use the built-in Bypass Zones browser.
System Test Browser Feature If you are unsure of the zone number or description, refer to System Test is used to test the battery, alarm bell or siren, and Appendix B at the back of this guide for a diagram showing you communi cation to a central station.
User Profiles Using the Panic Zone Test (XR500N/E Only) 1. Access the User Menu. Add, delete, or change User Profiles, that define the authority of each user code in the system. Several characteristics define the 2. Press COMMAND until SYSTEM TEST? displays. authority of each User Profile within the system. Always make sure 3. Press any Select key. The keypad displays SYSTEM PANICS. that at least one administrator in your system has a profile with all 4. Select PANICS. authorities and all areas.
Browser Feature Output Group Assignment - Each profile may be assigned an output group number from 1 to 10. Default for profile 1 to 98 is NO output Refer to Appendix B in this guide for a diagram showing you how to group assigned. Default for profile 99 is output group 10. Your use the Add User Profiles browser. system may by programmed to turn on an output group at certain Changing User Profiles keypads when door access occurs.
Browser Feature SHIFT TIME ACCESS: 1 2 3 4 ANYTIME Refer to Appendix B in this guide for a diagram showing you how to This menu option defines the time schedules that the User Code use the Change User Profiles browser. operates for door access and disarming. Selecting 1, 2, 3, and/or 4 indicates operation during the S1-S4 shift schedules. Selecting Deleting User Profiles ANYTIME from the menu indicates the code operates any time, 1.
User Profiles Chart Note: For All/Perimeter or Home/Sleep/Away systems use the default profiles 1 through 10. For Home/Sleep/Away with Guest systems use the default profiles 1 through 9 for the main house system, default profiles 12-19 for the Guest 1 house system, and default profiles 22-29 for the Guest 2 house system. Profiles 12-19 and 22-29 default to the same privileges as profiles 2-9. For example, profile 13 and 23 have the same privileges as profile 3. Predefined Profile Number Menu Display Privilege 11-98 DISARM Disarm ALM SLNC Alarm Silence SNSR RST Sensor Reset DOOR ACS Door Access ARM AREA Armed Areas OUTPUTS Outputs ON/OFF ZN STATS Zone Status BYPAS ZN Bypass Zones ZONE MON Zone Monitor...
User Codes Adding User Codes 1. Access the User Menu. This option allows you to add, delete, or change a user code. You may also assign specific User Profiles to individual users. 2. Press COMMAND until USER CODES? displays. 1234 = User Number 3. Press Select key. keypad displays 34812 = User Code...
9. At the PROFILE NO: - display, enter a profile number 7. The display then shows the current user name. Press any from 1 to 99, and press COMMAND. The displays shows top row key to clear. See Entering Names in Appendix C to USER # ADDED.
Forgive Failure to Exit Deleting User Codes 1. Access the User Menu. Failure to Exit is an Anti-passback violation in which a user assigned with anti-passback has attempted to re-enter an area that they 2. Press COMMAND until USER CODES? displays. did not exit through.
Ambush Code Schedules Your system may be programmed to allow user number 1 to be Schedules are ideal for individual area auto arming and disarming used as an Ambush code. This Ambush code functions identically and for creating Opening/Closing windows during which users to a standard code with the exception that it sends a silent alarm can access the building or disarm the system.
Setting Shift (S1 S2 S3 S4) Schedules Your system provides you with five different types of schedules: 1. Access the User Menu and press COMMAND until SCHEDULES? Shift (S1, S2, S3, S4) allow you to set access and disarm displays. Press any Select key. schedules that occur at the same time each day until you change them.
Setting Output (OUT) and Door (DOOR) Schedules 5. If Opening and Closing times display, the keypad then displays DELETE KEEP. Select DELETE to enter new The Schedules function allows you to set up to 100 different times. scheduled times for relay outputs and door access relays connected to your system to turn ON and OFF automatically.
Setting Holiday ABC Schedules for S1, S2, S3, S4, Note: After Selecting the day of the week for the schedule to OUT, and DOOR Schedules occur, the keypad displays any currently programmed ON OFF times previously set for that day. This feature allows you to Three Holiday schedules are available for each shift (S1, S2, S3, review programmed schedules at any time.
Setting Holiday Dates (HOL) Note: After Selecting the schedule, the keypad displays any current times previously set for that holiday. This feature allows you to Setting Holiday Dates provides the system with dates in the year review the programmed times. when the normal opening and closing schedules are not used and superseded by one of the Holiday Schedules A or B or C.
Setting the Date and Time Extending Schedules (EXT) Extending schedules (EXT) allows the Closing Check operation to Allows you to change the current date and time displayed on the delay until the new closing time expires. This allows the current keypad and used by the system.
Display Events Service Request Allows you to review up to 12,000 past door access and system Your user code profile may be programmed for Service Request. events. There are six event types: This User Menu feature allows you to simply press any Select key when SERVICE REQUEST? displays and have the system Zone Activity - Zone alarms, troubles, and restorals.
Fire Drill Fire Drill is used to test the fire bells or fire horns in your system. The Fire Drill test turns your system bell circuit on, but does not send a message to the central station. Starting a Fire Drill test 1. Access the User Menu. 2. Press COMMAND until FIRE DRILL? displays. Press any Select key.
System Setup System Setup Record Keypad Record Note: XR500 systems support 16 keypad devices. XR100 systems This System Setup section allows you to track the current and future status of the programmable options on your system. support 8 keypad devices. changes are made to the system, update the information contained Device # Name...
Key Fob Button Programming Which keypads display System Status? 1 2 3 4 Enter the user name assigned to each key fob and the button action programmed for each button in the table below. Refer to ...
Area Names and Numbers Record XR500 systems may be divided into 32 separate areas. XR100 systems may be divided into 8 separate areas. All/Perimeter systems are divided into two separate areas. Home/Sleep/Away and Home/Sleep/Away with Guest systems are divided into two or three separate areas.
User Profiles Record Note: For All/Perimeter or Home/Sleep/Away systems use the default profiles 1 through 10. For Home/Sleep/Away with Guest systems use the default profiles 2 through 9 for the main house system, default profiles 12-19 for the Guest 1 house system, and default profiles 22-29 for the Guest 2 house system. Profile Arm/Disarm Output Profile Name Areas Access Areas Group 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A...
User Codes Record As you add new users or change current user codes, you can keep track of their profile number in the system. Use the following table to track custom user codes in your system. Only 4-digit user codes can be assigned to All/Perimeter, Home/Sleep/Away, or Home/Sleep/ Away with Guest system users. Profile Profile User # User Name User # User Name XR500/XR100 Canadian User’s Guide System Setup...
Schedules Record Schedule Area Name Status HOL A HOL B HOL C S1 S2 S3 S4 Open : _M : _M : _M : _M : _M : _M : _M : _M : _M : _M Area # Close : _M : _M : _M...
Holiday Date Record Output Record Your system has up to 20 holiday dates available that supersede all Your system has outputs that are used to control various functions regular scheduled times for that day. within the building or access around its perimeter. The list below Date (mm/dd) HOL (circle one) identifies the output numbers and device names.
Appendix A About the Display Events Section 6. The keypad displays USER NUMBER: -. To sort events for a particular user, enter their user number or press COMMAND This section of the User’s Guide shows the Display Events items. to sort for all users. To search for a user, press any Select While in the Display Events function, use the COMMAND and Back key then use the COMMAND and Back Arrow keys to browse Arrow keys to go forward or backward through the list of events.
Arming and Disarming Event Displays Supervisory Event Displays This displays any system area arming or disarming events. This displays the date and time of an automatic test report. Keypad Display Description Keypad Display Description The Warehouse was armed on The test report was sent to the 5:10P 10/17 11:58P 10/ 17...
Door Access Event Displays System Monitor Event Displays This displays the keypad address where a Door Access occurred and This displays any problems with the system AC power, battery, or the user number of the person granted access. phone line(s), or any opening of a tampered panel box. Keypad Display Description Keypad Display...
Schedule Change Event Displays Wireless Jamming Event Displays This displays Changes made to the system schedules. This displays wireless jamming events that have occurred. Keypad Display Description Keypad Display Description S1 schedule for Monday was wireless receiver 9:41A 10/17 11:41A 10/17 changed by user 24 at 9:41 AM on detected jamming on October 17 USER:024...
Appendix B Zone Status Browser Access the User Menu. ZONE STATUS? Press COMMAND until ZONE STATUS appears. Press any SELECT ARM BYPS ALR NBR key/area then SELECT NBR. This prompt allows you to search Press one of the left two ZONE NO: - SELECT AREA .
Bypass Zones Browser Zone Monitor Browser Access the User Menu. Press Access the User Menu. ZONE MONITOR? COMMAND until ZONE MONITOR? BYPASS ZONES? Press COMMAND to displays. Press any SELECT key/area. display BYPASS ZONES. Press any SELECT key/area. ALL NBR SELECT NBR .
Add User Codes Browser Change User Codes Browser Access the User Menu. Press USER CODES? Access the User Menu. Press USER CODES? COMMAND until USER CODES? COMMAND until USER CODES? displays. displays. SELECT CHG. ADD DEL CHG SELECT ADD. ADD DEL CHG At this prompt, you can enter a user At this prompt, you can enter a new number or scroll through the list of...
Delete User Codes Browser Add User Profiles Browser Access the User Menu. Press the USER CODES? Access the User Menu. USER PROFILES? COMMAND key until USER CODES? Press COMMAND until displays. USER PROFILES displays SELECT DEL. ADD DEL CHG SELECT ADD. ADD DEL CHG At this prompt, you can enter a user number At this prompt, you can enter a new...
Change User Profiles Browser Delete User Profiles Browser Access the User Menu. Press COMMAND Access the User Menu. Press USER PROFILES? USER PROFILES? until PROFILES? displays. Press any the COMMAND key until USER Select key/area. PROFILES? displays. SELECT CHG. ADD DEL CHG SELECT DEL.
Output Groups Browser Outputs On/Off Browser Access the User Menu. Press the COMMAND Access OUTPUT GROUP: - in the USER OUTPUTS ON/OFF? OUTPUT GROUP: - key to display OUTPUTS ON/OFF?. Press the PROFILES? menu. Press any Select key/area. OUTPUTS DOOR Select key/area under OUTPUTS or DOOR.
Appendix C User Disarm and Entry Entering User Names Use the following steps to disarm your system and silence an Refer to the following when entering names information into the alarm. keypad. Once you've cleared the default From the Status List, press 1:29 PM name, the display shows a dash the COMMAND key.
Appendix D DMP Wireless Description LED Status Operation Depending on the programmed action of a key fob button, the If your system uses DMP Wireless devices and includes key fob(s), Status LED lights to acknowledge a button press or to indicate the refer to the following information.
Appendix E Easy Entry™ User’s Guide Door Strike From the Status List, present your card to the reader. Once validated by the system, ABC SECURITY the Door Strike relay activates. If you are entering an armed area to which you are DISARM assigned, accessing the area automatically causes it to be disarmed.
PERIM Arming and Disarming an All/Perimeter System Press COMMAND. The keypad displays PERIM ALL (when arming) or DISARM?. Press the Select key DISARM? under the desired option. The keypad displays ENTER CODE: -. Present your card to the reader. Once the system validates the card, if you choose PERIM, only the perimeter arms.
Appendix F From: John's Home System (mailto: AlarmAdmin@ABCSecurity.com) Sent: Wednesday, October 07, 2009 8:33 AM Email/Cell Phone Message User’s Guide To: JohnSmith@myhome.com Subject: Fire Alarm Message Your security system’s reporting capability can be used to send The John's Home System has a **Fire Alarm** on the Hall Smoke Alarm. reports to an email address or cell phone number in much the same Message sent at: 8:31 AM way as someone sending you an email would do.
In Touch™ Text Messaging Commands Arming Partial Areas with Text Commands 1. Text message your system panel with the following Your system may be programmed to allow simple text messages to command: be sent to the security system to perform basic user operations. •...
Subscribe to Text Messages Cancelling an Alarm with Text Messaging While the alarm bell or siren sounds, you may choose to cancel the Allows you to set which text messages you receive from the panel. alarm via text messaging. When your system is programmed to allow text messages, you will If a valid alarm has not occurred, text CANCEL to disarm automatically be subscribed to ALL as described below.
Frequently Asked Questions Q. What do I do if I want to be in the building past the scheduled closing (arming) time? This section attempts to answer questions you might have regarding system operation. A. If your system is programmed for closing check, the keypad emits a steady tone prior to the system arming.
Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In many cases, you need to call a service person to correct the problem. Displays that are not discussed here mean that your service representative should be called.
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Index Symbols All/Perimeter System 17, 64 CLOSING TIME! 36 Area System 15, 63 COMMAND (CMD) Key 5 2-Button Panic Keys 5 Bypassing Zones 13 Common Keypad Displays 66, 69 7/0 Panic Function 5 Home/Sleep/Away System 19, 64 24-hour Status 11 Key Fob 14 Data Entry Keys 5 Quick Arming 15...
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Easy Entry™ User’s Guide 63 Key Fob Outputs On Off 25 Emergency Evacuation 2 Button Layout 8 Browser 60 Entering User Names 61 Keypad Output Groups 30 Entry Delay 64 2-Button Panic Keys 5 Browser 60 Entry Zone 11 Common Displays 69 Output Relay Record 50 Event Displays 42, 51 Displays 9...
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Tried removing a few old users and seemed to have cleared my own authorization code along with all other codes. How do I get back in