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Humboldt
State
University
ITS
Technology Help Desk
826-4357
203 Digital

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Summary of Contents for Ericsson 203 Digital

  • Page 1 Humboldt State University Technology Help Desk 826-4357 203 Digital...
  • Page 2: Important Note

    MX1. Ericsson & Aastra digital telephones are used with the MX1 telephone switch and provide single-key access to many of the MX1 features.
  • Page 3: Table Of Contents

    Table of Contents Quick Start .......................... 1 Function Keys ........................3 Features ..........................4 PLACING CALLS ......................4 SPEAKER........................4 DIRECTED CALL PICK UP .................... 4 GROUP CALL PICK UP ....................4 EXCLUSIVE HOLD ......................5 COMMON HOLD ......................5 INQUIRY/CONSULTATION HOLD .................
  • Page 4: Quick Start

    Quick Start Exclusive Hold (Page 5) To place call on Exclusive Hold • Press line key that received call • Press vacant line key Lamp will change from steady to slow flash Common Hold (Page 5) With party on the line Common Hold •...
  • Page 5 Quick Start Transfer (Page 7) To transfer with party on the line Access 2 • Press • Dial second party Transfer • Press • Hang up Call Waiting (Page 9) To send to busy extension • Press • Busy tone changes to ring •...
  • Page 6: Function Keys

    Function Keys The 203 digital telephone has 26 function keys; 12 of these keys have fixed functions, and the remaining 14 can be programmed for additional features. FIXED KEYS Access 1 Receives and places calls Access 2 Receives and places calls Inquiry Place calls on exclusive hold.
  • Page 7: Features

    Features PLACING CALLS To place a call • Lift handset and dial OR • Dial without lifting handset (Call set up is heard through speaker. See below) • Pickup handset to speak OR • Listen and speak hands-free through speaker and microphone. To receive a call or calls on other lines •...
  • Page 8: Exclusive Hold

    Features EXCLUSIVE HOLD Calls may be placed on hold and cannot be retrieved from another telephone. To place call on Exclusive Hold • Press line key that received call • Press vacant line key (Access 1, Access 2 or Hold) Inquiry •...
  • Page 9: Inquiry/Consultation Hold

    Features INQUIRY/CONSULTATION HOLD The Inquiry feature allows a user to place a call on exclusive hold that cannot be picked up by another extension. While on hold, the user can alternate between the original call and a second call. With the party on the line Access 2 •...
  • Page 10: Transfer

    Features TRANSFER Transfer allows a station user to forward a call to another extension. Calls may be “blind” transferred by pressing Transfer before the other extension answers or the call may be “announced” by waiting for the other extension to answer. To transfer with the party on the line Access 2 •...
  • Page 11: Distinctive Rings

    Features DISTINCTIVE RINGS A unique pattern of ringing permits station users to distinguish between different types of incoming calls. There are three types of ringing signals. Ring Signal Indication Single Ring On-campus call Double Ring Off-campus call Interrupted Fast Ring Call back RING OPTIONS Ring options can be programmed by the user to flash lamps and delay or suspend...
  • Page 12: Distinctive System Tones

    Features DISTINCTIVE SYSTEM TONES Distinctive Tones inform the user of call progress and feature activation. Sound Tone Indication Tone Name Single long beep Member joined conference call Conference Single short beep Member left conference call Three short beeps Feature accepted and confirmed Confirmation Message waiting OR Message Waiting...
  • Page 13: External Number Redial

    Features EXTERNAL NUMBER REDIAL Like the Speed Redial feature, the External Number Redial (ENR) feature will dial an off-campus number. The difference is that you will choose the number to save. To save a number using External Number Redial • Dial an off-campus number (include the 9) •...
  • Page 14: Call Diversion

    Features CALL DIVERSION The Call Diversion feature re-routes a station’s incoming calls to an alternate number. There are four types of call diversion; All Calls, No Answer, Busy and Follow Me. Preprogrammed answering points may be voice mail or to another campus extension.
  • Page 15: Call Diversion - Follow Me

    Features CALL DIVERSION - FOLLOW ME The Follow Me feature allows a user to forward all calls to another campus extension. It is possible to redirect and/or cancel the Follow Me from the other extension without returning to your station. Activate Follow Me Redirect Follow Me •...
  • Page 16: Individual Abbreviated Dialing

    Features INDIVIDUAL ABBREVIATED DIALING (optional feature programmed by System Administrator) The Individual Abbreviated Dialing (IAD) feature allows users to program a speed dial code for frequently called numbers or features. When an IAD code is dialed, the system automatically dials the preprogrammed number. Stations can have up to ten individual abbreviated numbers of up to 20 digits in length.
  • Page 17: Automatic Call Back

    Features AUTOMATIC CALL BACK (On-campus calls only) Automatic Call Back (ACB) feature allows a user calling a station that is busy, or does not answer, to request a callback when the station becomes free. (The user may make and/or receive calls while the Automatic Call Back feature is in effect.) When the station marked for call back becomes available, the system will ring the user’s extension with eight seconds of fast ringing.
  • Page 18: Additional Features

    Additional Features ACCEPT SECOND CALL (ODN2) When engaged on a call, other incoming campus calls will ring through on the alternate access line if available and if ODN2 is set. ADDITIONAL DIRECTORY NUMBER (ADN) Additional extension numbers may be programmed into a function key. Calls may be placed and received from these extensions.
  • Page 19: Menu And Function Keys (F1 - F4)

    Menu and Function Keys (F1 – F4) Menu and Function Keys F1 – F4 Menu Toggles the menu display on and off. When you press the Menu key, the displayed menu looks like: <Time> <Date> Caller ID Extn Lock AcCo Autco LOCK Press F1 to lock the phone’s settings - Not Supported...
  • Page 20 Menu and Function Keys (F1 – F4) Prompts you to enter the Account Code. This allows you to charge the call to another extension/department. Not Supported. ENTER ACCOUNT CODE CLEAR DEL ENTER CLEAR Press F1 to erase all the digits entered for the account code Press F2 to erase the last digit entered for the account code...
  • Page 21 Menu and Function Keys (F1 – F4) Function Keys – While on a phone call. <Time> <Date> Lock AcCo Autco Timer options are Not Supported Turns on the timer feature. This allows you to time the call length. <Time> <Timer or Date> START DATE EXIT...
  • Page 22 Menu and Function Keys (F1 – F4) Function Keys – While in a conversation (other line connected). <Time> <Date> Timer This feature allows Press F1 to send DTMF tones. you to send DTMF tones while in speech state for pager access, credit card calls, voice messages or any type of computerized network requiring DTMF signaling.
  • Page 23: Voice Mail Quick Tips

    Voice Mail Quick Tips Bypass System Greeting ....Date & time (while listening) ....Cancel Recording .
  • Page 24: Voice Mail Account

    Voice Mail Account Shared Type Mailbox • If at your desk • Call the voicemail system number • When prompted for mailbox #, enter your 4 digit mailbox # • When prompted for security code, enter your code • If at another shared mailbox desk •...
  • Page 25: Notes

    Notes Feb 2017 Digital 203 Telephone User Guide...
  • Page 26: Telephone Quick Reference

    Telephone Quick Reference Automatic Call-back Cancel Call Diversion All Calls Cancel No Answer Cancel Busy Cancel Follow me Extension Cancel Call Pick-up Group Directed extension number Call Waiting Send (0 - 9) Individual Abbreviated Dialing Last Number Redial (off campus)

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