Table Of Contents - HP MSA 2040 Troubleshooting Manual

Hide thumbs Also See for MSA 2040:

User manual (100 pages)

Quickspecs (35 pages)

Firmware release notes (9 pages)

Table of Contents

Contents

1 Troubleshooting HPE MSA 1040/2040 Storage..................................................4

Events and LEDs..................................................................................................................................4

Event Monitoring..............................................................................................................................4

Events sent as Indications to SMI-S Clients....................................................................................4

Events requiring FRU replacements...............................................................................................5

LED Indications and Recommended Actions..................................................................................7

Disk Drives..........................................................................................................................................10

Disk Drive LEDs............................................................................................................................11

Disk Error Conditions and Recommended Actions.......................................................................12

Disk Drive Bay Numbers...............................................................................................................14

Drive Status...................................................................................................................................14

Disk Drive Leftover........................................................................................................................15

Vdisk or Disk Group Status...........................................................................................................16

Vdisk or Disk Group Quarantined..................................................................................................16

Disk Drive Failure during Reconstruct...........................................................................................17

Vdisk or disk group Member Unavailable......................................................................................18

Two or Multiple Disk Drive Failure.................................................................................................19

Vdisk or Disk Group Alerts ...........................................................................................................19

Vdisk or disk group Expansion Frequently Asked Questions (FAQs)...........................................19

Management Controller Issue.............................................................................................................20

Restarting the Management Controller.........................................................................................20

Instances when the Management Controller becomes Unresponsive..........................................22

Power Supply Faults and Power Cycle...............................................................................................23

Power Cycle..................................................................................................................................23

Power Supply Faults and Recommended Actions........................................................................25

Chassis Replacement.........................................................................................................................25

Using the Trust Command..................................................................................................................26

Running the trust command..........................................................................................................27

After running the trust command...................................................................................................28

2 Support and other resources.............................................................................29

Accessing Hewlett Packard Enterprise Support.................................................................................29

Accessing updates..............................................................................................................................29

Websites.............................................................................................................................................29

Customer self repair...........................................................................................................................30

Remote support..................................................................................................................................30

Documentation feedback....................................................................................................................30

Contents