Follett horizon elite HMC1410A/W Operation And Service Manual
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Follett horizon elite HMC1410A/W Operation And Service Manual

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HCC1010A/W, HCC1410A/W, HMC1010A/W, HMC1410A/W
Order parts online
www.follettice.com
Following installation, please forward this manual
HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W
Horizon Elite™ Ice Machines (Self-contained)
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Operation and Service Manual
01096106R00
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  • Page 1 HCC1010A/W, HCC1410A/W, HMC1010A/W, HMC1410A/W Horizon Elite™ Ice Machines (Self-contained) Order parts online Operation and Service Manual www.follettice.com Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01096106R00 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W www.follettice.com...

  • Page 2: Table Of Contents

    Welcome to Follett........

  • Page 3: Welcome To Follett

    After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary. Check your paperwork to determine which model you have. Follett model numbers are designed to provide information about the type and capacity of Follett equipment.

  • Page 4: Specifications

    § Separate drains for ice machine and condenser. § Water shut-off recommended within 10 feet (3m). § Water supply must have particle filtration. Follett recommends the filter system that has integral scale inhibitors. (Follett item# 00130286). § Follett does not recommend the use of water softeners or bowl scale inhibitors.

  • Page 5: Ice Production

    Ice production Note: Water regulating valve set to maintain a 260 PSIG (95 F Saturated R404A) discharge pressure at all conditions. 1010 Air-cooled ice machine capacity/24 hrs. 1010 Water-cooled ice machine capacity/24 hrs. Evaporator Potable Water Temperature F/C Ambient Air Temperature F/C 1160 1061 1096...
  • Page 6 Dimensions and clearances § Entire front of ice machine must be clear of obstructions/connections to allow removal. § 1" (26mm) clearance above ice machine for service. § 1" (26mm) minimum clearance on sides. § The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area. §...

  • Page 7: Operation

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
  • Page 8 Fig. 2 2. Mix 1 gal. (3.8L) 120 F (49 C) water and one 7 oz. (198 g) packet of Follett SafeClean Plus (P/N 01050863). 3. Using a 1 quart (1L) container, slowly fill cleaning cup until CLEANER FULL light comes on. Do not overfill.
  • Page 9 Fig. 5 7. Disconnect coupling as shown. Fig. 6 8. Using disposable food service grade gloves, insert dry Sani-Sponge. 9. Insert Sani-Sponge soaked in SafeClean Plus (from Step 4). 10. Push both Sani-Sponges down ice transport tube with supplied pusher tube. HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 10 Fig. 7 11. Remove and discard 16 inch (407 mm) pusher tube. Fig. 8 12. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through ice transport tube. Fig. 9 13. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes.

  • Page 11: Service

    The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.
  • Page 12 “Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.

  • Page 13: Water System Diagram

    Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: The probe labeled B is the common.

  • Page 14: Normal Control Board Operation

    Electrical system ATTENTION! To prevent circuit breaker/Hi-amp overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”...

  • Page 15: Error Faults

    Error faults: The Horizon PC board monitors various operating parameters including high pressure, auger gearmotor amperage limits, clogged drain, and low water alarm conditions. There are three types of errors namely “soft” (time delay) "hard" (reset), and “run” . § Soft errors will automatically reset after the 1 hour time delay or can be reset by cycling power. §...

  • Page 16: Wiring Diagram

    Wiring diagram HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...

  • Page 17: Fan Motor Data

    Compressor data 1010 1410 Compressor current draw at 208-230 VAC, 90 F/32.2 C 6.9A 12.1A Locked rotor amps @ 208-230V 40.6A Compressor start winding (208-230 V) 2.74Ω 2.09Ω Compressor run winding (208-230 V) 1.52Ω 0.73Ω Gearmotor data Gearmotor current 2.0A @ 208-230 V Gearmotor torque-out (high amp) trip point: 2.8A @ 208-230 V Locked rotor amps...

  • Page 18: Mechanical System

    Mechanical System Fig. 10 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 11 3. Remove gearbox insulation.. Fig. 12 4. Disconnect gear motor wires. Fig.
  • Page 19 Fig. 14 6. Remove gear motor bolts (9/16" wrench). 7. Remove gear motor and wipe auger shaft clean. WIPE AUGER SHAFT Fig. 15 8. Remove main housing insulation and shuttle insulation: Fig. 16 9. Remove front feed water tube from push-in fitting, shuttle drain tube, and shuttle switch.
  • Page 20 Fig. 17 10. Remove 3 screws (with 3/16" allen wrench) then remove auger and main housing together. Note: Auger is sharp - wear protective gloves. Fig. 18 11. Rotate auger to align opening in auger flange with stream divider. 12. Pull out auger.: Fig.
  • Page 21 Evaporator reassembly Fig. 20 14. Install ceramic mating ring and shaft seal. Caution: Do not touch the sealed surface of either part. Oil from bare skin will cause premature seal failure. 15. Use liquid hand soap on the rubber part of the Cardboard ceramic seal when installing in main housing.
  • Page 22 Fig. 23 22. Install shuttle switch. § Align holes with pins (Fig. 23.1) and depress switch button (Fig. 23.2) to clear shuttle tab. Fig. 24 23. Install shuttle drain tube and front feed water tube (Fig. 24) . Fig. 25 24. Install main housing insulation and shuttle insulation: 25.
  • Page 23 Fig. 26 26. Slide gear motor onto auger and Install gear motor bolts (9/16" wrench). Fig. 27 27. Connect gear motor wires. Fig. 28 28. Pry auger forward and roate auger using 1/2" wrench to align keyways. 29. Install key fully. Fig.
  • Page 24 Fig. 30 31. Rotate retainer fork to align screw holes. 32. Install screws to secure retainer fork. Fig. 31 33. Install gearbox insulation.. Fig. 32 34. Connect transport tube to louvered docking assembly. HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...

  • Page 25: Reservoir/Rear Bushing Disassembly

    Reservoir/rear bushing disassembly Fig. 33 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. Note: In many applications, removing the gearmotor, main housing, and auger will allow for the ice machine to be pulled out further for better access to rear components.

  • Page 26: 1010 - Refrigerant Pressure Data

    1410 - Refrigerant pressure data Air-cooled condensers (air) 60 F/16 C 70 F/21 C 80 F/27 C 90 F/32 C 100 F/38 C Pressure (psig) discharge/suction 235/27 275/30 315/32 355/35 395/37 System Operating Pressures (Discharge/Suction) PSIG Potable Water F/C 50/10 60/16 70/21 80/27...

  • Page 27: Refrigeration Charge

    R404A Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.

  • Page 28: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is in running 1. Defective compressor. 1. Replace compressor. condition but not making ice. 2. Defective start relay. 2.
  • Page 29 Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is making ice. 1. Failed water sensors. Processor 1. Clean or replace water probe Excessive water in bin or assumes there is no water when assembly. Check wiring coming into bin from transport there is water.

  • Page 30: Replacement Parts

    Replacement parts Evaporator assembly HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 31 Reference # Description Part # Tube, ice transport, insulated 01118181 Shuttle assembly 01118132 Shuttle assembly, IMDV 01118140 Switch, shuttle 00986083 Compression nozzle 01058072 O-ring, shuttle 01118148 Screw, reservoir (3 required) 01118140 Auger hardware (includes screws, key, retainer) 01118611 01069913 Bolt, gearmotor mounting (2) (self-contained units), includes washers 01118629 Cartridge assembly, shuttle spring 01118033...
  • Page 32 Air-cooled assembly 1410 1010 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 33 Reference # Description Part # Condenser 01118892 Fan motor assembly - 220 V/60 Hz 01117803 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 00134593 Valve, expansion, thermal (includes insulation and (2) clamps) 01118942 Insulation, TXV (body and bulb) 502830 Compressor, 1010 - 220 V/60 Hz (includes start/run components and drier) 01117837 (1010 only)
  • Page 34 Water-cooled assembly HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 35 Reference # Description Part # Electrical box support 01118934 Valve, water regulating 00131052 Union, water 202148 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 00134593 Valve, expansion, thermal (includes insulation and (2) clamps) 01118942 Insulation, TXV (body and bulb) 502830 Condenser, w/c, 1010/1410 00129502...
  • Page 36 Electrical box HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 37 Reference # Description Part # Cover, electrical box, air/water-cooled 01118967 Board, control, 220 V (includes stand-offs) 01117811 Stand-offs (set of 8) 00130906 Capacitor, compressor run - 220 V/60 Hz 00141689 Relay, compressor starting - 220 V/60 Hz, 1010 00173021 (1010 only) Relay, compressor starting - 220 V/60 Hz, 1410 00977033 (1410 only) Contactor - 220 V/60 Hz...
  • Page 38 Integration kit – top-mount and RIDE remote ice delivery Top mount configuration RIDE model configuration HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 39 307277 dual-agitator Cornelius dispensers) Not shown Diverter plate (right-hand dispense chute on dual-agitator dispensers) 00996207 Not shown Follett SafeCLEAN Plus ice machine cleaner and sanitizer (case of 24 x 7 oz packets) 01050863 Not shown Sani-Sponge kit 00132068 Not shown...
  • Page 40 Skins assembly HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 41 Reference # Description Part # Grille, front 01017656 Front cover, air-cooled, 1010/1410 01119007 Front cover, water-cooled, 1010/1410 01119023 Not shown Tubing, water, 3/8" OD 502719 Coupling (includes O-ring) 00171207 O-ring 00144675 Bulkhead fitting 00171215 00145342 Hose clamp 500377 Plate, strain relief 00192070 Louvered docking assembly, 1010 (includes strain relief plate, bulkhead 01119015 (1010 only)
  • Page 42 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 43 HCC1010A/W, HCD1010A/W, HCC1410A/W, HCD1410A/W...
  • Page 44 Horizon, Harmony, Ice Manager, SafeCLEAN, Sani-Sponge and Vision are trademarks of Follett Corporation. Chewblet, RIDE and Follett are registered trademarks of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01096106R00 ©...

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