Thrane&Thrane EXPLORER 110 User Manual

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Page 1 User Guide User Guide...
Page 2 RADIATION WARNING High levels of radio frequency radiation are considered health hazardous. Although no single value of “safe radiation level” has been agreed upon by all countries, the American National Standards Institute (ANSI/LEEE C95.1-1992) recommends that people should not be exposed to radiation stronger than 1 milliwatt per square centimetre at the frequencies used in the Nera WorldPro terminal.
Page 3 FCC Notice USE CONDITIONS This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 4 End User Licence Agreement foreign export laws and regulations; and (v) using the Run-Time Module other than in connec- WindRiver/France Telecom/DVSI tion with operation of the Target Application. PLEASE CAREFULLY READ THE LICENSE AGREEMENT Furthermore, the End User shall observe that: BELOW BEFORE USING THE PRODUCT THIS MANUAL (i) the Run-Time Module is licensed, not sold.
Page 5: Table Of Contents
WorldPro 1000 / Explorer 100 107020 ..8 SIM card ................. 19 Standard equipment - ........8 Installing SIM card and battery ......20 WorldPro 1010 / Explorer 110 107730 ...8 GPS To obtain a GPS ﬁ x ..........21 Accessories ............8 Satellite communications ........22 Setting up, ..............
Page 6 Enabling Bluetooth using the ISDN Handset ...47 Tenovis Bluetooth handset ........48 APPENDIX B - LIST OF TERMS ..... B-1 EXPLORER 110 Using BT Headset ......49 EXPLORER 110 WEB MMI ......... 50 APPENDIX C - TROUBLESHOOTING .. C-1 EXPLORER 110 WEB MMI cont........51 BGAN LaunchPad ............
Page 7: Introduction
INTRODUCTION USER GUIDE General File transfer - send and receive large ﬁ les. Store and forward - save and send ﬁ les e.g. video. The EXPLORER 100/110 satellite terminal is a small SMS - Short Message Service lightweight satellite terminal providing transmission via Inmarsat’s BGAN broadband data and voice service.
Page 8: Standard Equipment
LaunchPad PC interface and additional guides/ • Coloured antenna cover information • ISDN/USB dongle Standard equipment - WorldPro 1010 / Explorer 110 107730 • Interface Unit with built-in Bluetooth • Antenna Unit with built-in GPS receiver (camera stand compatible mounting nut integrated) •...
Page 9 USER GUIDE INTRODUCTION ’ CONT Standard data up to Standard Euro-ISDN phones Terminal adapter ISDN to 2w analogue Figure 1 Nera WorldPro, functions and services. EXPLORER 100/110...
Page 10 INTRODUCTION ’ USER GUIDE CONT Nera WorldPro1000 / Explorer100 Complete: 107020 Nera WorldPro1010 / Explorer110 Complete: 107730 102210 or 108161 Figure: EXPLORER 100/110, identiﬁ cation. EXPLORER 100/110...
Page 11: Technical Data
- control port/serial port proﬁ le < 1 kg including battery - DUN (dial up networking) Figure 3 Terminal dimensions and weight. Nera WorldPro1010 / Explorer 110 only Ethernet: 1 connector, RJ45 10 Base-T 100 Mb/s IEEE 802.3 MDIX Compliant...
Page 12 TECHNICAL DATA ’ USER GUIDE USER GUIDE CONT Nera WorldPro1000 / Explorer 100 Nera WorldPro1010 / Explorer 110 (ISDN) ISDN Splitter Figure 4a WorldPro 1000/ Explorer 100 connectors. Figure 4b WorldPro 1010 / Explorer 110 connectors. EXPLORER 100/110...
Page 13: Packet Switched (Ps) Service
USER GUIDE USER GUIDE TECHNICAL DATA ’ CONT Packet Switched (PS) service • Calls made via ISDN Handset connected to the Telephone Interface (ISDN compatible), or e.g. Shared channel (Variable Bit Rate service - VBR) Bluetooth handset (options). Pay for data sent/received •...
Page 14: Ac/Dc Adapter - 102208
TECHNICAL DATA ’ USER GUIDE USER GUIDE CONT AC/DC adapter - 102208 EIRP: 10 dBW Frequency range: L-band Tx 1626.5-1660.5 MHz Input voltage: 100 - 240VAC ±10%, Rx 1525.0-1559.0 MHz 50 - 60 Hz, 800 mA Default: Euro plug Environmental Output voltage: 12VDC ±...
Page 15: Operation
USER GUIDE USER GUIDE OPERATION Satellite coverage map EXPLORER 100/110...
Page 16: Indicator Panel
OPERATION ’ USER GUIDE USER GUIDE CONT Indicator panel All indicators light Activate All indicators light for approx. 10secs GREEN for approx. 30 secs when powering ON when powering OFF Battery Signal Bluetooth Message 0 - 10% battery capacity 10 - 40% battery capacity Battery 40 -100% battery capacity, or fully charged Battery charging...
Page 17: Terminal Modes
USER GUIDE USER GUIDE OPERATION ’ CONT Terminal modes Standby mode In this mode the terminal logs onto the Inmarsat Toggling between Pointing mode and Standby mode BGAN system and becomes operational. is done using the Activate button. When charging the battery indoors with no intention to operational, you can exit the Pointing mode (turn off the sound) by switching to Standby mode.
Page 18: Battery Charging
OPERATION ’ USER GUIDE USER GUIDE CONT Battery charging Charging time: Charging time will vary depending on how full the When connecting DC input, the terminal will auto- battery is and activities on the terminal when charg- matically be powered on and starts charging. ing.
Page 19: Sim Card
USER GUIDE USER GUIDE OPERATION ’ CONT SIM card tempts. You must then use the SIM unblock code (PUK code) provided by your Net service provider to unlock The SIM card carries subscription information from the card. Contact your Net service provider if you do your Net service provider on an integrated circuit.
Page 20: Installing Sim Card And Battery
OPERATION ’ USER GUIDE USER GUIDE CONT Installing SIM card and battery Equipment labels Remove the battery compartment cover by loosen- One label is attached to the back of the Antenna Unit, ing the two fastening screws. whereas the Interface Unit has a label attached inside the battery compartment.
Page 21: Gps To Obtain A Gps Fi X
USER GUIDE USER GUIDE OPERATION ’ CONT To obtain a GPS ﬁ x Check the Signal indicator status to see if your ter- The Global Positioning System (GPS) uses 24 low minal has a GPS ﬁ x. For possible statuses, see Antenna orbital satellites to ﬁ...
Page 22: Satellite Communications
OPERATION ’ USER GUIDE USER GUIDE CONT Satellite communications Three satellites are positioned stationary above equator. The satellites provide the 37.500km coverage shown on the map. The Terminal searches for all satellites as default. The BGAN Terminal provides communica- tion via satellite; which requires free line of sight.
Page 23: Setting Up
USER GUIDE USER GUIDE OPERATION ’ CONT Setting up, Find the best signal: • Align the antenna for the best possible satellite using the signal indicator signal at your location. • Use the buzzer pitch and the GREEN blinking Power on terminal by pressing Activate Signal indicator, see also Antenna pointing.
Page 24: Isdn Handset Signal Strength Bar
OPERATION ’ USER GUIDE USER GUIDE CONT ISDN Handset signal strength bar BGAN LaunchPad signal strength bar Connection status GPS status: GPS-fix OK Antenna pointing: 80/100 Global beam Register Options When in pointing mode, this is how the ISDN Handset or BGAN LaunchPad will help you to verify GPS ﬁ...
Page 25: Antenna Pointing
USER GUIDE USER GUIDE OPERATION ’ CONT The alignment buzzer in the Antenna Unit will sound Antenna pointing with increasing pitch in steps when closing in on the The Inmarsat satellite is positioned stationary above satellite. equator. Aim the antenna towards the estimated A strong signal helps saving power when you are run- position of the satellite, or make a slow scan across ning on battery only.
Page 26: Satellite Signal At Low Elevation Angles
OPERATION ’ USER GUIDE USER GUIDE CONT Satellite signal at low elevation angles Angles below 10° especially for a permanent installation. This is not an issue if the terrain in front of the antenna is uneven. Inmarsat satellites are geostationary and are located in ﬁ...
Page 27: Register With Network
USER GUIDE USER GUIDE OPERATION ’ CONT Register with Network Message indicator Pressing Activate logs terminal onto the Inmarsat BGAN system and the buzzer is turned off. Green: - SMS message received The following Signal indications may occur: - read SMS or check missed call using BGAN LaunchPad/Nera WorldSet Steady red: - logging on attempt failed...
Page 28: Emergency Call - Dial 911
OPERATION ’ USER GUIDE USER GUIDE CONT Emergency call - dial 911 Power adapters When dialing 911, an emergency call is sent to the Inmarsat BGAN Network. AC/DC adapter - 102208 When the BGAN Network receives the call, it is for- warded to a Distribution Partner who will handle the Europlug emergency call.
Page 29: Cables And Lengths
USER GUIDE USER GUIDE OPERATION ’ CONT Cables and lengths Ethernet cable 8-wire/2 metres. Split cable 3, 10, 20 & 30metres, allows separation of Antenna & Interface. RJ45 RJ45 107993 Dust & moist protection 108425 30 m - ISDN Splitter 0.37m total length USB cable 107374...
Page 30: The Explorer 100-110 Suite Cd
OPERATION ’ USER GUIDE USER GUIDE CONT The Explorer 100-110 Suite CD Read the Information and select NEXT when The Nera WorldPro Suite CD enclosed with all termi- ready. The TCP-PEP program will increase the upload nal consists of : troughput from your PC.
Page 31: Data Connection Via Ethernet
Get access to the WEB MMI by entering 192.168.0.1 in your Internet Browser address ﬁ eld. No applications needs to be installed on your PC. Nera WorldPro1010 / Explorer 110 The BGAN Terminal allows simultaneous voice and data connections. ON/OFF...
Page 32: Voice Communication Via The Isdn Handset
OPERATION ’ USER GUIDE USER GUIDE CONT Voice communication via the ISDN To call a subscriber, dial: Handset 00 + country code + subscriber number + Connect the Explorer ISDN Handset to the telephone interface (ISDN). To call the BGAN Terminal, dial: For antenna pointing, you can use the ISDN handset 00 + 870 + Inmarsat Mobile Number (IMN), display.
Page 33 USER GUIDE USER GUIDE OPERATION ’ CONT Using the ISDN Handset Enabling BGAN users to conﬁgure and control the Note: terminal independently of a PC, the Explorer ISDN Fore more detailed information about the ISDN hand- handset turns BGAN into a powerful voice service in set read the Explorer ISDN handset - User Guide.
Page 34: Getting Started Isdn Handset
OPERATION ’ USER GUIDE USER GUIDE CONT Getting Started ISDN Handset Connect the Nera Worldset to the terminal • The EXPLORER ISDN Handset is powered from the terminal via the ISDN interface • Split operation is shown in the ﬁ gure Turn on the terminal by pressing the Activate button.
Page 35 USER GUIDE USER GUIDE OPERATION ’ CONT Enter PIN Enter your SIM pin code. Read the antenna pointing information. • If the SIM pin code is disabled, When the antenna pointing indi- the handset goes directly into 06/06/13 11:34:35 Enter PIN number cates a proper signal, press Connect.
Page 36: Sim Pin / Sim Card
OPERATION ’ USER GUIDE USER GUIDE CONT SIM pin / SIM card Start using the ISDN Handset. The default display is shown. If an incorrect SIM PIN is entered, the following is displayed: Note! When the signal quality is low, the battery consumption is increased Note! The battery is located in the interface unit.
Page 37: Making A Call
USER GUIDE USER GUIDE OPERATION ’ CONT Making a Call Additional Options Pressing Continue provides the following choices: Dial 00, country code and subscriber number, e.g.: Call the dialled number 0047 67244700 Save the number, see paragraph Phonebook Send text message, see paragraph Text messages Speaker on: Pressing Speaker on enables the speaker phone mode.
Page 38: Receiving A Call
OPERATION ’ USER GUIDE USER GUIDE CONT Receiving a Call The symbols: Redial When the handset is ringing, press Symbol loudspeaker Choice when making/ Make the conversation ON/OFF receiving a call – left • The Call active display shows the duration of the soft-key call as it progresses Symbol silence...
Page 39: Text Message
USER GUIDE USER GUIDE OPERATION ’ CONT Text Message Additional Services Pressing Options displays several choices: Text messages may consist of up to Reply 160 characters. Forward Messages Received Call In the default display, select Delete Menu Delete all • Select Reply to enter a message to the sender Select Menu, 2, Text Messages.
Page 40: Sending Message
OPERATION ’ USER GUIDE USER GUIDE CONT Sending Message In the default display, select Menu Text messages 1.Inbox (3) Select Menu 2, Text Messages 2.Write message 3.Unsent (3) Scroll down to Write 4.Sent (3) message 5.Options Text message icon. Press Select to open the New Select Visible when received message entry display...
Page 41: Isdn Handset Menu Options
USER GUIDE USER GUIDE OPERATION ’ CONT ISDN Handset Menu Options: Inbox Inbox Phone Book Phone Book Write Message Write Message Unsent Unsent Find Contact Find Contact Sent Sent Search SIM for contacts Search SIM for contacts Last Calls Last Calls Option Option Option...
Page 42: Split Operation
OPERATION ’ USER GUIDE USER GUIDE CONT Split operation The split cable is optional (max 30 m). For more information on cables, see Cable and lengths Explorer 100/110 can also be operated with the Inter- previously in this manual. face Unit separated from the Antenna Unit. Activate buttons on the Interface Unit and the An- The Split cable interconnects the two units, allowing tenna Unit can both be used for starting/accepting the...
Page 43: Split Operation Cont
USER GUIDE USER GUIDE OPERATION ’ CONT Split operation cont. It is recommended to install the antenna in split op- eration with the split cable facing down. (see picture). This is to make sure that the water does drip of the unit.
Page 44: Multi User Operation
ISDN interface. On the Ether- net interface, it is possible to connect a Router or a Switch. More information about multiple users, using Switch and Routers is found on the the Ethernet_Connection_user_Guide. EXPLORER 110 USB/ISDN Splitter EXPLORER ISDN Handset EXPLORER 100/110...
Page 45: Data Connection Via Usb
USER GUIDE USER GUIDE OPERATION ’ CONT Data connection via USB new hardware wizard" window will pop up. Check "Install the software automatically (Recommended)" Use this connection together with Inmarsat and click Next. LaunchPad or make a Network Connetion on your PC. Then it is important to follow the wizard until it is For more information about Network connections: ﬁ...
Page 46: Communication Via Bluetooth
OPERATION ’ USER GUIDE USER GUIDE CONT Communication via Bluetooth Enable Bluetooth on the PC/Bluetooth handset using the default passkey "0000" for connection to the Nera If not integrated in the PC, plug the Bluetooth adapter WorldPro terminal. into the USB port. Switch on the PC and, if required, The Bluetooth indicator lights green when the PC is install the self-running software enclosed with the Blue- connected.
Page 47: Enabling Bluetooth Using Bgan Launchpad
USER GUIDE USER GUIDE OPERATION ’ CONT Enabling Bluetooth using BGAN Enabling Bluetooth using the LaunchPad ISDN Handset (Rev 2.4.0 and above) Terminal settings 0.About 1. Call control 2. IP Quality of Service Select Bluetooth 3. Bluetooth 4. USB 1.Turn Bluetooth on 2.Search for Devicel Select 3.
Page 48: Tenovis Bluetooth Handset
OPERATION ’ USER GUIDE USER GUIDE CONT Tenovis Bluetooth handset Enter the passkey: 0 0 0 0 (default) and select Enrol- ment by pressing the right softkey: How to establish connection with Nera WorldPro the ﬁ rst time: To switch on, press and hold the Connection established right softkey a few seconds.
Page 49: Explorer 110 Using Bt Headset
USER GUIDE OPERATION ’ CONT EXPLORER 110 Using BT Headset You will be guided through a few steps in order to prepare the terminal for BlueTooth dialling. When the Headset is paired, you can dial you number via the WEB MMI...
Page 50: Explorer 110 Web Mmi
OPERATION ’ USER GUIDE USER GUIDE CONT EXPLORER 110 WEB MMI The WorldPro1010 terminal provides an Ethernet interface which can be used for data communications as well as a Web interface for conﬁ guration of the terminal. The WEB MMI can be used on Apple Mac, Windows 2000/Xp/Vista...
Page 51: Explorer 110 Web Mmi Cont
USER GUIDE OPERATION ’ CONT EXPLORER 110 WEB MMI cont. Select Data Connections menu item on the web MMI page. You may store three different data connec- Simply enter the WorldPro1010’s default IP address tion conﬁ gurations: Normal, Alternative1 and Alterna- 192.168.0.1...
Page 52: Bgan Launchpad
OPERATION ’ USER GUIDE USER GUIDE CONT BGAN LaunchPad If USB connection is required, USB drivers must be installed in the PC prior to connecting to the USB ca- Installation ble between the PC and the Terminal, see USB drivers previously in this manual.
Page 53 USER GUIDE USER GUIDE OPERATION ’ CONT Overview Data Phone Read/ Data and call Distribution Help and Satellite connection book write duration Partner service pointing setup information information Launch zone Information only! Not your exact Control position, but if city zone is selected satellite pointing guidance...
Page 54: Status
OPERATION ’ USER GUIDE USER GUIDE CONT Status Terminal in point- ing mode. Search for best possible signal strength. Typically 50% or higher. GPS status Searching for GPS ﬁ x, please wait. New GPS ﬁ x OK, please register by pressing Activate on terminal, or clicking.
Page 55: Data Connection
USER GUIDE USER GUIDE OPERATION ’ CONT Data connection Background data connected. Terminal is online. Streaming 32kbps Streaming 64kbps Connected to network. Standard background data: - transmit: up to 240 kbps - receive: up to 384 kbps EXPLORER 100/110...
Page 56: Launchpad Help
OPERATION ’ USER GUIDE USER GUIDE CONT LaunchPad help EXPLORER 100/110...
Page 57: Terminal Log
USER GUIDE USER GUIDE OPERATION ’ CONT Terminal log Click Display to list terminal events. The last 100 events are stored. The list can be saved to ﬁ le. Events log ﬁ le lists information/alarms that have occurred on the terminal. Active alarms will pop up on the screen and are also displayed along with red alert message on Interface Unit.
Page 58: Audio And Lights Setup On Terminal
OPERATION ’ USER GUIDE USER GUIDE CONT Audio and lights setup on terminal EXPLORER 100/110...
Page 59: Appendix A - System Overview
USER GUIDE APPENDIX A - SYSTEM OVERVIEW Inmarsat BGAN system The Inmarsat Broadband Area Network service (BGAN) provides both voice and broadband data through a truly portable device on a global basis. Data and voice transmissions to and from mobile/ ﬁ...
Page 60: System Satellites
APPENDIX A - SYSTEM OVERVIEW ’ USER GUIDE CONT System satellites F3 178°E The satellites are positioned in a geostationary orbit above the equator at approximately 35700km alti- tude. See ﬁ gure A-2. In geostationary orbit, each satellite moves at the Pacific Ocean Region same rate as the earth, and so remains in the same relative position to the earth.
Page 61 USER GUIDE APPENDIX A - SYSTEM OVERVIEW ’ CONT Figure A-3 BGAN Satellite Access Station Europa for IOR and AOR satellite. EXPLORER 100/110...
Page 62: Communication Path
APPENDIX A - SYSTEM OVERVIEW ’ USER GUIDE CONT Communication path Recognized using APN (Access Point Name) stored on your SIM card Distribution Partner network Service Provider Nera WorldPro1000 PSTN/ ISDN Satellite Access Station Other Mobile Nera WorldSet network Time delay ~0.25 second EXPLORER 100/110...
Page 63: Appendix B - List Of Terms
USER GUIDE APPENDIX B - LIST OF TERMS AC Alternating Current GPRS General Packet Radio Service. AOR Atlantic Ocean Region West (F2 - 53ºWest). GPS Global Positioning System. APN Access Point Name IMN Inmarsat Mobile Number, a unique 9-digit number which identiﬁ es each device connected to the Azimuth horizontal direction angle between north Nera WorldPro terminal.
Page 64 APPENDIX B - LIST OF TERMS ’ USER GUIDE CONT MSN Multiple Subscriber Number, the extension SIM Subscriber Identity Module number that connected equipment responds to. SMS Short Message System. OID Originating terminal IDentiﬁ cation. SP Service Provider Ocean Region the coverage area of an Inmarsat satel- Spot Beam an Ocean Region is divided into sub- lite within which the Nera WorldPro terminal may regions, each “spotlighted”...
Page 65: Appendix C - Troubleshooting
USER GUIDE APPENDIX C - TROUBLESHOOTING Setting up problem Probable cause Action 1. The indicators do not light The Interface Unit is not •Press Activate button for 1.5 secs. switched ON Power is not connected. •Check that the power adapter is properly connected, Battery is not installed.
Page 66 APPENDIX C - TROUBLESHOOTING ’ USER GUIDE USER GUIDE CONT Setting up problem Probable cause Action Terminal has a stored GPS 6. Signal indicator blinks •Wait up to 5 minutes. However, it is possible to log onto the Inmarsat system if the stored GPS position and a new fix is not yet yellow is within the same region as you were the last time...
Page 67 USER GUIDE USER GUIDE APPENDIX C - TROUBLESHOOTING ’ CONT Setting up problem Probable cause Action 11. Logging into the system fails Signal indicators switch to •Check that the SIM card is installed. red after login attempt •The terminal is black listed (IMEI number). •The SIM card is black listed (IMSI number).
Page 68 APPENDIX C - TROUBLESHOOTING ’ USER GUIDE USER GUIDE CONT Problems connecting to PC Probable cause Action 1. No contact with modem •Check cable connection. Wrong setup of USB driver. using USB: • Disconnect USB cable, and reconnect • On PC, open Phone and Modem options and check whether USB Modem driver is connected to COM port.
Page 69 USER GUIDE USER GUIDE APPENDIX C - TROUBLESHOOTING ’ CONT Read the Nera WorldPro FAQ document 6. Other problems available on CD or http://satcom.neraworld.com If you have installed tne Nera WorldPro Software Suite on your PC, it is available select -->start/all programs/ Nera WorldPro Suite EXPLORER 100/110...
Page 70 APPENDIX C - TROUBLESHOOTING ’ USER GUIDE USER GUIDE CONT Operation problem Probable cause Action 1. Unsuccessful call: •Try again Network busy Nera WorldPro is not •Check event log for information. commissioned. •Call the Net Service Provider/Distribution Partner. The called party is busy. •Wait for some time and try again.
Page 71 USER GUIDE USER GUIDE APPENDIX C - TROUBLESHOOTING ’ CONT Operation problem Probable cause Action • Verify that you are logged on to the system. 5. Connection unsuccessful: Other end does not reply No answer from SAS • Verify satellite signal Wrong connection details •Check the APN address (located on the SIM card) with your Distribution Partner (DP).
Page 72 APPENDIX C - TROUBLESHOOTING ’ USER GUIDE USER GUIDE CONT Operation problem Probable cause Action Many users logged on •Try later 9. Low throughput the system •Use another Ocean Region Note! You only pay for data sent/received • Check satellite signal Not available service •Check with your DP (Distribution Partner) on the 10.Streaming fails...
Page 74 Thrane & Thrane Norge AS Bergerveien 12, PO Box 91 N-1375 Billingstad, Norway Tel: +47 67 24 47 00 Fax: +47 67 24 46 21 www.thrane.com info@thrane.com...

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Thrane&Thrane EXPLORER 110 User Manual

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