Problems On Print Quality - Konica Minolta bizhub C3100P User Manual

4.3 Cannot print
Description of problem
A "conflict" message
saying "unable to config-
ure" or "function will be
canceled" appears.
Cannot print according
to the settings you have
configured.
Images are not printed
correctly.
Paper is not fed from the
specified paper tray.
4.3.2

Problems on print quality

Description of problem
No data is printed.
Printed in jet black or all
over in color.
[Maintenance/Troubleshooting]
Check points
Have you set up func-
tions that cannot be
used in combination?
The settings may not be
configured correctly.
Even though a combina-
tion of functions may be
enabled in the printer
driver, that combination
may not be available on
this machine.
The paper size or paper
orientation specified in
the application may take
precedence over the
settings in the printer
driver when printing.
Is there sufficient com-
puter memory available?
Does the specified paper
tray contain paper of the
correct size/orientation?
Cause
A Toner Cartridge is
damaged.
One or more Imaging
Unit are damaged.
Paper is damp.
The paper setting of the
printer driver does not
match the paper that is
actually loaded on this
machine.
The power supply does
not match the specifica-
tion of this machine.
Multiple sheets are fed
out simultaneously.
Paper is not correctly
loaded into the paper
tray.
A Toner Cartridge is
damaged.
One or more Imaging
Unit are damaged.
Remedy
Check what functions are enabled and redo the
selection of functions.
Check the setting of each item of the printer driv-
er.
Correct the settings in the application.
Simplify the images to reduce the data size.
Load paper of the appropriate size and orienta-
tion into the paper tray.
Remedy
Remove the Toner Cartridge, then check it for
damage. If the Toner Cartridge is damaged, re-
place it.
Remove Imaging Unit, then check them for
damage. If necessary, replace Imaging Unit.
Adjust the humidity of the paper storage place.
Remove the damp paper, then replace it with
new dry paper.
Load the correct paper in this machine.
Use the power supply that matches the specifi-
cation.
Remove paper from the paper tray, then check it
for static electricity. Flip through the paper, then
return it into the paper tray.
Remove paper, align its edges, return it into the
paper tray, then adjust the paper guide.
Remove the Toner Cartridge, then check it for
damage. If the Toner Cartridge is damaged, re-
place it.
Remove Imaging Unit, then check them for
damage. If necessary, replace Imaging Unit.
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