Avaya 9611G User Manual
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Avaya 9611G User Manual

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Table of Contents

AMA/TMT
Avaya 9611G Deskphone Users Guide

Table of Contents

Avaya 9611G IP Phone Layout....................................................................................................................3
Calling a Person Using the Contacts Button.............................................................................................4
Login to your Extension from any Phone in any Office...........................................................................5
Logging into the Avaya Outlook Client....................................................................................................10
Using Click to Call from Outlook...............................................................................................................11
Changing the Ring Tone.............................................................................................................................12
Setting the Audio Path to Speaker or Headset.......................................................................................12
Transferring a Call.......................................................................................................................................13
Transferring a Call to Voicemail................................................................................................................15
Conference Call.......................................................................................................................................17
Avaya 9611G IP Phone Layout

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Summary of Contents for Avaya 9611G

  • Page 1: Table Of Contents

    AMA/TMT Avaya 9611G Deskphone Users Guide Table of Contents Avaya 9611G IP Phone Layout……………………………………………………………………………..………………………3 Calling a Person Using the Contacts Button……………………………………………….………………………………..4 Login to your Extension from any Phone in any Office………………………………………………………………...5 Logging into the Avaya Outlook Client…………………………………………………………………………………….…10 Using Click to Call from Outlook…………………………………………………………………………………………………11 Changing the Ring Tone……………………………………………………………………………………………………………..12...

  • Page 2: Calling A Person Using The Contacts Button

    Calling a Person Using the Contacts Button Press the Contacts button.

  • Page 3: Login To Your Extension From Any Phone In Any Office

    Locate the contact you want to call by typing the person’s last name on the dialpad or by scroll up or down to locate the contact. Press Call or OK. Login to your Extension from any Phone in any Office 1.
  • Page 4 2. Scroll down to Phone User and press Select or OK.
  • Page 5 3. Scroll down to Login and press Select or OK.
  • Page 6 4. Enter your extension, select Next or OK. 5. Enter your password, select Done or OK.
  • Page 7 Your extension will now be on that phone.

  • Page 8: Logging Into The Avaya Outlook Client

    Please make sure you log out of the phone when you are finished. Logging into the Avaya Outlook Client 1. Open outlook 2. Click the Add-Ins tab and select Avaya IP Office Plug-In.

  • Page 9: Using Click To Call From Outlook

    3. The username is you network username. 4. Your password is the password you setup for the phone. The default is 1234. 5. Make sure you check Auto login. 6. Click login. Using Click to Call from Outlook Open outlook Select the contact you want to call.
  • Page 10 If you do not see the IP Office option, you are not logged into the Avaya IP Office Plug-In. Please see section Logging into the Avaya Outlook Client.

  • Page 11: Changing The Ring Tone

    Changing the Ring Tone 1. Press Home. 2. Select Options & Settings. 3. Select Screen & Sound Options. 4. Press Select or OK. 5. Select Personalized Ringing. Two ring tone categories are available – Classic or Rich. The ring tone currently selected is displayed on the status line.

  • Page 12: Transferring A Call

    Transferring a Call 1. While the party is on the line, press the Transfer button. 2. Dial an extension number or outside line. You may speak to the party you are transferring the call to first if you wish. Tell them NOT to hang up!
  • Page 13 3. Press the Complete button to complete the transfer.

  • Page 14: Transferring A Call To Voicemail

    Transferring a Call to Voicemail 1. With a call connected, press the Message key.
  • Page 15 2. Dial the extension number of the user and press Select.

  • Page 16: Conference Call

    Conference Call 1. While the party is on the line, press the Conf button. This puts the call on hold and gives you a dial tone. 2. Dial the next party’s number (inside or external).
  • Page 17 3. If they answer and want to join the call, press the Conf button again. You have now started a three party conference call. If they don’t answer or don’t want to join the call, press Drop. 4. To add additional partied, repeat this process.

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