Storagecare™ Guardian - Quantum DXI6500 Planning Manual

DXi6500 and DXi6700 Site Planning Guide
StorageCare™ Guardian
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StorageCare Guardian is a remote monitoring and diagnostic solution that enables
Quantum to proactively monitor the health of Quantum systems over the Internet and
use intelligent diagnostics data to remotely service the equipment if issues arise.
StorageCare Guardian delivers more reliable backups and faster resolution time for
customers at no additional cost for supported products under warranty or service
contract.
More Reliable Backups
Leveraging the intelligence inside Quantum's storage systems, StorageCare Guardian
proactively monitors the health of the units, uses diagnostics data to predict possible
failures, and determines whether or not the problem involves a Quantum product or
other critical components in the environment.
Faster Resolution Time
When issues occur, StorageCare Guardian provides better diagnostics data that will
enable Quantum to identify the root cause for rapid problem resolution.
StorageCare Guardian can be downloaded from:
www.quantum.com/ServiceandSupport/Services/GuardianInformation/Index.aspx
Service