HP Sprout User Manual page 5

9 Troubleshooting .......................................................................................................................................... 33
Wireless connection problems ............................................................................................................................ 33
Cannot connect to a WLAN ................................................................................................................ 33
Cannot connect to a preferred network ............................................................................................ 33
Current network security codes are unavailable .............................................................................. 34
Cannot connect to the wireless router .............................................................................................. 34
Network status icon is not displayed ................................................................................................ 34
Power problems ................................................................................................................................................... 35
Sprout will not turn on or start ......................................................................................................... 35
Hard drive error ................................................................................................................................. 35
Sprout is not responding ................................................................................................................... 35
Sprout shuts down unexpectedly ..................................................................................................... 36
Display problems ................................................................................................................................................. 36
The display is blank ........................................................................................................................... 36
Images on the screen are too large or too small, or the images are fuzzy ...................................... 36
Keyboard and mouse problems ........................................................................................................................... 36
Touch mat problems ............................................................................................................................................ 37
Audio problems .................................................................................................................................................... 38
No sound is produced through external speakers (purchased separately) ..................................... 38
Software problems .............................................................................................................................................. 38
10 Specifications ............................................................................................................................................ 39
Input power .......................................................................................................................................................... 39
Operating specifications ...................................................................................................................................... 39
11 Electrostatic Discharge .............................................................................................................................. 40
12 More HP resources ..................................................................................................................................... 41
13 Accessibility .............................................................................................................................................. 43
Supported assistive technologies ....................................................................................................................... 43
Contacting support .............................................................................................................................................. 43
Appendix A Scanning safety information .......................................................................................................... 44
Index ............................................................................................................................................................. 45
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