Troubleshooting Guide; Parts List - Masterbuilt 070312 Assembly, Care & Use Manual

TROUBLESHOOTING GUIDE

SYMPTOM
Power light won't come on Not plugged into wall
House fuse tripped
Controller malfunctioning
Unit takes excessive amount of Unit plugged into an extension
time to heat up
cord
(longer than 60-70 min)
Door not closed properly
Controller malfunctioning
There is a gap between the door Door alignment
and the smoker when in use and
Damaged door seal
door latch has no more
adjustment
Grease is leaking out of smoker Drip pan not in place
through door and legs
Excess grease or oil build-up in
unit
Drain tube is not draining
No smoke No wood chips
Temperature rapidly decreased Faulty control unit
or shut down after few hours of
use
Controller displaying error
Controller malfunctioning
message
Power light is on, unit isn't Controller/unit malfunctioning
heating
Controller does not adjust heat Controller/unit malfunctioning
Meat probe temperature does
Probe malfunctioning
not show on display
Remote will not control smoker Batteries are weak or installed
wrong
Remote is not linked properly to
controller
Remote malfunctioning
15
CAUSE POSSIBLE SOLUTION
Check wall connection
Make sure other appliances are not
operating on the same electrical
circuit. Check household fuses.
Contact Masterbuilt at 1.800.489.1581
Set unit so an extension cord does
not have to be used
Close door and fasten latch securely
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Reposition so hole lines up with drain
hole in bottom of unit
Clean unit
Check drain tube
Add wood chips (See Page 12)
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Contact Masterbuilt at 1.800.489.1581
Refer to page 13 instructions
Contact Masterbuilt at 1.800.489.1581
DO NOT RETURN TO RETAILER For Assembly Assistance, Missing or Damaged Parts
Call: MASTERBUILT Customer Service at 1-800-489-1581.
STOP!
Please have Model Number and Serial Number available when calling.
These numbers are located on silver label on back of unit.

PARTS LIST

1
19
24
18
20
16
15
21
23
11
14
PART NO QTY DESCRIPTION
1 1 Smoker Body
2 1 Control Panel
3 1 Rear Handle
4 4 Smoking Rack
5 1 Drip Defl ector
6 4 Grate Supports
7 1 Door Latch
8 1 Water Bowl
9 1 Wood Chip Tray
10 1 Drip Pan
11 2 Adjustable Screw Leg
12 1 Wood Chip Loader
13 1 Grease Tray
3
2
25
6
17
26
7
8
13
12
9
22
PART NO QTY DESCRIPTION
14 2 Wheel
15 1 Element
16 1 Wood Chip Lid
17 1 Meat Probe
18 1 Air Damper
19 1 Door w/ Window
20 1 Door Handle
21 2 Front Foot
22 2 Grease Tray Bracket
23 2 Side Panel
24 1 Door Hinge
25 1 Control Panel Housing
26 1 LED Light
4
5
10
4