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Maintenance & Repair
F a c t o r y R e p a i r s
If after reading this guide, you're still having problems with your AmigoBot and you're sure that it
needs repair, contact us:
All repair problems should be addressed to:
amigobot-support@activmedia.com
(603) 924-2184 fax
In the body of your e-mail or fax message, provide your robot's serial number found on its underside
and describe the problem you are having in as much detail as possible. Also include your name, e-
mail and mail addresses, as well as phone and fax numbers.
We will try to resolve the problem through communication. If the robot must be returned to the
factory for repair, obtain a repair authorization code and shipping details from us first.
ATTENTION!
Obtain a Repair or Replacement Authorization Code before returning any
defective items.
Though ActivMedia Robotics is not responsible for shipping damage or loss, we will assist you in
tracking your robot through the shipper.
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