Panasonic KX-FG6550 Operating Instructions Manual
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Panasonic KX-FG6550 Operating Instructions Manual

Panasonic KX-FG6550 Operating Instructions Manual

2-line 5.8 ghz expandable cordless phone system with fax and copier
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FOR FAX ADVANTAGE ASSISTANCE:
— PHONE CALL
1-800-HELP-FAX (1-800-435-7329)
— E-MAIL TO
consumer_fax@us.panasonic.com
for customers in the U.S.A. or Puerto
Rico
— REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
2-Line 5.8 GHz Expandable
Cordless Phone System with FAX and Copier

Operating Instructions

Model No.
KX-FG6550
Please read these Operating
Instructions before using the unit
and save for future reference.
This unit is compatible with
Caller ID. To use this feature,
you must subscribe to the
appropriate service of your
service provider.
This model is designed to be
used only in the U.S.A.

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Summary of Contents for Panasonic KX-FG6550

  • Page 1: Operating Instructions

    U.S.A. or Puerto Rico 2-Line 5.8 GHz Expandable Cordless Phone System with FAX and Copier Operating Instructions KX-FG6550 Model No. Please read these Operating Instructions before using the unit and save for future reference. This unit is compatible with Caller ID.

  • Page 2: How To Use The Operating Instructions

    Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN...

  • Page 3: Location Of Controls

    Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 10. Buttons (Listed in alphabetical order) AUTO ANSWER E CALLER ID C CONF O COPY L ERASE I FAX/START M FLASH/CALL WAIT X GREETING/CHECK G GREETING/REC F...
  • Page 4 L All other trademarks identified herein are the property of their respective owners. Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

  • Page 5: Important Information

    Important Information 1For assistance, please visit http://www.panasonic.com/consumersupport Safety Instructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions.
  • Page 6 L Unplug this unit from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service center. For assistance, please visit http://www.panasonic.com/consumersupport...

  • Page 7: For Best Performance

    L The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: For assistance, please visit http://www.panasonic.com/consumersupport Important Information 1 Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone.
  • Page 8 Expanding Your Phone Expanding Your Phone 1For assistance, please visit http://www.panasonic.com/consumersupport Expanding your phone Expanding your phone This unit includes 1 handset and 1 base unit. You can expand the system by adding up to 3 accessory handsets, sold separately.

  • Page 9: Table Of Contents

    1. Introduction and 1. Table of Contents Installation Accessories Included accessories...9 Accessory information ...10 Finding the Controls Description of base unit buttons ... 10 Description of handset buttons... 11 Overview ... 13 Installation (Base Unit) Ink film ... 14 Paper tray ...16 Recording paper...17 Installation (Handset) Battery installation ...18...

  • Page 10: Table Of Contents

    Table of Contents 7. Answering Machine Greeting Recording your greeting message... 67 Incoming Messages Listening to recorded messages using the base unit...68 Listening to recorded messages using the handset (Remote operation)... 70 Memo Message Leaving a message for others or yourself ...

  • Page 11: Introduction And Installation

    L If any items are missing or damaged, contact the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit. For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation Part number...

  • Page 12: Accessory Information

    – Additional handset (KX-TGA650B) – 2-line splitter (KX-J42) *1 To ensure the unit operates properly, we recommend the use of Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again. To place an order online (for customers in the U.S.A.

  • Page 13: Description Of Handset Buttons

    – Flashing: A call is on hold on the handset or the base unit, or the telephone answering machine is answering a call. – Flashing quickly: A call is being received. For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation 1.4 Description of handset buttons L Keep the front cover page open for button locations.
  • Page 14 5 Battery icon L This icon shows the battery strength (page 23). For assistance, please visit http://www.panasonic.com/consumersupport 6 Extension number L The extension number of your handset is displayed if it has been registered to the base unit (page 6, 92).

  • Page 15: Overview

    8 Front cover 9 Document entrance j Document exit k Speaker l Green button (Back cover release button) m Back cover For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation 1.5.2 Handset 1 Ringer/Message alert indicator 2 Antenna 3 Receiver...

  • Page 16: Ink Film

    (1). L You can also release the back cover by pushing in the green lever (2). For assistance, please visit http://www.panasonic.com/consumersupport Open the back cover. Insert the front ink film roll by inserting its blue gear into the left slot of the unit (1).
  • Page 17 L Make sure that the ink film is wrapped around the blue core (3) at least once. Correct 1 turn Tight For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation Incorrect The ink film is not wrapped around the blue core.

  • Page 18: Paper Tray

    See page 10 for accessory information. L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. Open the covers (see steps 1 to 3 on page 14).

  • Page 19: Recording Paper

    Hammermill Jet Print paper. Pull the tension plate forward (1). Fan the paper to prevent paper jams. For assistance, please visit http://www.panasonic.com/consumersupport 1. Introduction and Installation Insert the paper, print-side down (1). (16 lb. Push the tension plate back (1).

  • Page 20: Battery Installation

    0688754 continues to flash, or “Charge for 6 HRS” and 68885 are displayed, the battery needs to be replaced. Please use only a Panasonic battery. See page 10 for accessory information. L Only use a rechargeable battery. If you install a non-rechargeable battery and start charging them, the battery may leak electrolyte.

  • Page 21: Belt Clip

    1. Introduction and Installation 1.12 Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 10 for accessory information. To connect an optional headset to the handset L Model shown is KX-TCA86.

  • Page 22: Preparation

    L Connect to the power outlet (120 V, 60 Hz). For assistance, please visit http://www.panasonic.com/consumersupport Note: L USE ONLY WITH the included Panasonic AC adaptor. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
  • Page 23 – Noise is heard during conversations. – Caller ID features (page 44) do not function properly. Connecting a 2-line telephone jack For this connection, please purchase a Panasonic 2-line splitter. See page 10 for accessory information. Example: DSL line is LINE 2 LINE 1 TRANSPARENT...

  • Page 24: Wall Mounting The Charger

    The charger can be wall mounted. Install screws (1) using the wall template below. Mount the charger (2), slide it down (3), then slide down to the right (4) until it is secured. 2.45 cm Wall Template 2.45 cm For assistance, please visit http://www.panasonic.com/consumersupport ") "...

  • Page 25: Battery Charge

    0688754 (flashing) Discharged 68885 Battery life L After your Panasonic battery is fully charged, you can expect the following performance: For assistance, please visit http://www.panasonic.com/consumersupport 2. Preparation – it should last up to 5 hours while in use (in conversation).

  • Page 26: Selecting The Way To Use Your Fax Machine

    LINE 1 L If you are using the fax machine for the first time, setup is complete. If not, go to step 2. For assistance, please visit http://www.panasonic.com/consumersupport Change the receiving mode in the AUTO ANSWER setting. 1. Press {MENU}.
  • Page 27 – a fax calling tone (slow beep) is heard, or – no sound is heard, press {*}{#}{9} (default fax activation code) firmly. L The fax machine will start fax reception. 3. Replace the handset. For assistance, please visit http://www.panasonic.com/consumersupport 2. Preparation...

  • Page 28: Case 2: To Use Line 1 For Telephones, And Line 2 For Faxes

    6. Press {#} to select LINE 2. 7. Press {2} to select “FAX ONLY”. 8. Press {SET}. 9. Press {MENU}. For assistance, please visit http://www.panasonic.com/consumersupport 2.6.3 How phone calls and faxes are received Receiving calls on LINE 1 All calls will be answered by the telephone answering machine.

  • Page 29: Turning Auto Answer On/Off

    Press {#}, then {7}{7}. Press {*} or {#} to select the desired line. {*} “LINE1” {#} “LINE2” For assistance, please visit http://www.panasonic.com/consumersupport Press {1} to {3} to select the desired receiving mode. {1} “TAM/FAX” (default): Telephone Answering Machine/Fax mode (page 59).

  • Page 30: Base Unit Help Function

    How to use the Caller ID features. {SET} {HELP} {<}{>} Press {HELP}. Press {<} or {>} repeatedly to display the desired item. Press {SET}. L The selected item will be printed. For assistance, please visit http://www.panasonic.com/consumersupport Volume 2.9 Adjusting handset volume {TALK} {SP-PHONE} {e}{v} {HOLD/...

  • Page 31: Adjusting Base Unit Volume

    121 and 122 on page 88). Handset receiver volume While using {TALK} or {HOLD/INTERCOM}, press {v} or {e}. Speaker volume While using {SP-PHONE}, press {v} or {e}. For assistance, please visit http://www.panasonic.com/consumersupport 2. Preparation 2.10 Adjusting base unit volume {LINE SELECT} {SET} {STOP} {<}{>}...

  • Page 32: Dialing Mode

    0*11 and feature 0*12 on page 90). Speaker volume While using the speakerphone, press {A} or {B}. For assistance, please visit http://www.panasonic.com/consumersupport Initial Programming 2.11 Dialing mode If you cannot dial (page 35, 54), change this setting depending on your telephone line service.

  • Page 33: Date And Time

    2. Press {*} repeatedly to display “PM”. Date:08.10.2005 Time:10:15 PM 0-9=Date&Time =AM/PM For assistance, please visit http://www.panasonic.com/consumersupport Press {SAVE} (soft key 1). L If the handset beeps 3 times, the setting is not correct. Start again from step 3. Press {OFF}.

  • Page 34: Your Logo

    L If the time has not previously been set, Caller ID will not adjust the clock. For assistance, please visit http://www.panasonic.com/consumersupport 2.13 Your logo The logo can be your name or the name of your company.
  • Page 35 1 Lowercase letters 2 Number 3 Symbol 4 Uppercase letters For assistance, please visit http://www.panasonic.com/consumersupport L If you press {A}, the order will be reversed. 2. Press {>} to insert the character. 3. Return to step 1 to enter the next character.

  • Page 36: Your Fax Number

    Example: +234 5678 Press {*}{2}{3}{4}{#}{5}{6}{7}{8}. L To enter a hyphen in a telephone number, press {FLASH/CALL WAIT}. For assistance, please visit http://www.panasonic.com/consumersupport To correct a mistake Press {<} or {>} to move the cursor to the incorrect number, and make the correction.

  • Page 37: Telephone

    3 Telephone Making and Answering Calls 3.1 Making phone calls System capabilities Up to 2 extensions (2 handsets and the base unit) can be used at a time. The maximum operating number may decrease depending on the state of use. 2 outside calls can be handled simultaneously on separate telephone lines by the handset and the base unit, or by 2 handsets...
  • Page 38 3. Telephone L When this feature is turned ON automatically or manually, battery life will be shortened (page 23). L The maximum number of extensions which can be used at a time may be decreased. Making hands-free phone calls 1. Lift the handset and press {SP-PHONE}. L A free line is automatically selected and the line is displayed.

  • Page 39: Answering Phone Calls

    Note: L {LINE1} and {LINE2} show the status of each line (page 11). Speakerphone operation L Adjust the base unit speaker volume using {A} or {B}. L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing you, press {B} to decrease the speaker volume.

  • Page 40: Using The Other Line During A Conversation

    3. Telephone 3.2.2 With the base unit {MIC} {LINE1} {LINE2} {SP-PHONE} Press {SP-PHONE} and talk into {MIC}. L The called line is automatically selected. To change the line selection, see feature #37 on page 81 and feature 0*5 on page 90).

  • Page 41: Storing Names And Telephone Numbers Into The Phone Book

    3.4 Storing names and telephone numbers into the phone book For rapid access to frequently dialed numbers, the base unit and handset provide a phone book (50 items each). L Items stored in the phone book can be copied from a base unit to a handset, or between 2 handsets (page 42).

  • Page 42: Making A Phone Call Using The Phone

    3. Telephone Press {*}. L The display shows the number of items in the phone book for a few seconds. Enter the name, up to 16 characters. (see page 32 for instructions). Press {SET}. Enter the telephone number, up to 32 digits. Press {SET}.

  • Page 43: Editing A Stored Item

    2. Press {1} to select “1=Phone book”. 3. Press {v} or {e} repeatedly to display the desired item. 4. Press {CALL} (soft key). L The unit will start dialing automatically. L If required, repeat steps 1 to 4 for any remaining numbers.

  • Page 44: Erasing A Stored Item

    3. Telephone 3.7 Erasing a stored item L Keep the front cover page open for button locations. 3.7.1 With the handset Make sure the handset is not being used. Press {MENU}, then {*}. Press {v} or {e} repeatedly to display the desired item.
  • Page 45 Enter the extension number of the destination handset ({1} to {4}). Press {SEND} (soft key). L When all items have been copied, “Complete” will be displayed and a beep will sound. L The destination handset display will show “Phone book Receiving”, then “Phone book Received”.

  • Page 46: Caller Id

    3. Telephone Caller ID 3.9 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. Make sure the following ring settings are set to 2 or more rings beforehand.

  • Page 47: Viewing And Calling Back Using Caller Information

    3.10 Viewing and calling back using caller information Using caller information, you can easily see who has called you and return their calls. Important: L Calling back will not be possible if the caller information does not include a telephone number. 3.10.1 With the handset {TALK} {SP-PHONE}...
  • Page 48 3. Telephone 3.10.2 With the base unit {CALLER ID} {SP-PHONE} {STOP} {LINE1} {A}{B} {FAX/START} {LINE2} Press {CALLER ID}. Press {B} to search from the most recently received caller information. L If you press {A}, the display order will be reversed. To return the call, press {SP-PHONE}.

  • Page 49: Caller Id Number Auto Edit Feature

    3.11 Caller ID number auto edit feature Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers using caller information without dialing the area code.

  • Page 50: Erasing Caller Information

    3. Telephone 3.12 Erasing caller information L Keep the front cover page open for button locations. 3.12.1 Erasing all caller information With the handset Make sure the handset is not being used. Press {v} or {e} to display “Caller list”. Press {ERASE} (soft key).

  • Page 51: Intercom

    Note: L You can confirm the items stored in the base unit by printing the telephone number list (page 113). L The unit can only store names of up to 16 characters long. L To edit a name and number, see page 41. Other Features 3.14 Intercom Intercom calls can be made between a handset...

  • Page 52: Transferring A Call

    3. Telephone When the paged party answers, talk into {MIC}. To end the intercom call, press {SP-PHONE} or {LOCATOR/INTERCOM}. 3.14.2 Answering intercom calls Handset When a handset is being paged, it will ring and the Ringer/Message alert indicator will flash rapidly.

  • Page 53: Conference Calls

    To page a handset, enter its extension number ({1} to {4}). To page all handsets, press {0}. L If you do not wish to announce the transfer, skip to step 4. Wait for the paged party to answer. L If the paged party does not answer, press {LINE1} or {LINE2} that is flashing to return to the outside call.

  • Page 54: Call Share

    3. Telephone extension can join the conference call if all other extensions are not being used. 3.16.2 Conference with an outside call and an intercom call While you are talking with an outside caller, one more extension can join the conversation using the handset or the base unit and establish a conference call.

  • Page 55: Room Monitor Feature

    3.18 Room monitor feature This feature allows you to listen in on a room where a handset or base unit is located. The monitored extension will not ring, allowing you to easily monitor, for example, a baby’s room from different areas of the house. If you want to prevent your unit from being monitored by other extensions, leave this feature OFF (default setting).

  • Page 56: Fax

    4. Fax 4 Fax Sending Faxes 4.1 Sending a fax manually {LINE1} {LINE2} {STOP} {A}{B} {SP-PHONE} {FAX/START} {SET} {REDIAL/PAUSE} Adjust the width of the document guides (1) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 57: Documents You Can Send

    2. Enter the fax number. 3. Press {FAX/START}. L The document will be fed into the unit and scanned into memory. The unit will then send the data. If the document exceeds the memory capacity, transmission will be canceled and this feature will be turned OFF automatically.

  • Page 58: Sending A Fax Using The Phone Book

    4. Fax 4.3 Sending a fax using the phone book Before using this feature, store the desired names and telephone numbers into the base unit’s phone book (page 39). L Keep the front cover page open for button locations. Adjust the width of the document guides to fit the actual size of the document.
  • Page 59 4.4.3 Erasing a stored item from the broadcast memory Press {>}. Press {A} or {B} repeatedly to display “<BROADCAST>”. Press {MENU}. Press {#}. Press {A} or {B} repeatedly to display the desired item you want to erase. L To cancel erasing, press {STOP}. Press {SET}.

  • Page 60: Receiving A Fax Manually - Auto Answer Off

    4. Fax Receiving Faxes 4.5 Receiving a fax manually – Auto answer 4.5.1 Activating TEL mode Set the desired line(s) to TEL mode by pressing {AUTO ANSWER} repeatedly to display “OFF”. Example: LINE 1 is OFF TEL MODE LINE 1 Example: LINE 2 is OFF TEL MODE LINE 1...

  • Page 61: Receiving A Fax Automatically - Auto Answer On

    How to receive faxes with an extension telephone If you have another telephone connected to the same line (extension telephone), you can use the extension telephone to receive faxes. 1. When the extension telephone rings, lift the handset of the extension telephone. 2.
  • Page 62 4. Fax L The remaining time for recording messages will be displayed. {AUTO ANSWER} Note: L The maximum incoming message recording time can be changed (feature #10* and feature #10# on page 79, or feature 0621 and feature 0622 on page 89). L While an incoming call is being recorded, you can monitor it through the speaker.

  • Page 63: Receiving Phone Calls Only - Auto Answer On

    Note: L By default, the unit reduces the size of the received document to 92% when printing (See feature #36 on page 81 for details). 4.7 Receiving phone calls only – Auto answer ON L Keep the front cover page open for button locations.

  • Page 64: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    4. Fax 4.8 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service, this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list.

  • Page 65: Distinctive Ring Service From Your Phone Company

    5 Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service from your phone company This service is convenient if you wish to have a different number for your fax machine and telephone, even when you use them on a single telephone line. Distinctive Ring is a service offered by your local telephone company which allows you to use several telephone numbers on one telephone...

  • Page 66: Programming The Ring Pattern Assigned For Fax

    5. Distinctive Ring Ring pattern Triple ring (short-long-short rings) 1st ring 2nd ring Other triple ring (short- short-long rings) 1st ring 2nd ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations.

  • Page 67: Copy

    6 Copy Copying 6.1 Making a copy {COPY} {START} {STOP} {>}{A}{B} Adjust the width of the document guides (1) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
  • Page 68 6. Copy Setting Recording paper size “100%” Letter (default) Legal “92%” Letter “86%” Letter “72%” Letter Letter = 216 mm × 279 mm (8 Legal = 216 mm × 356 mm (8 A4 = 210 mm × 297 mm (8 "...

  • Page 69: Answering Machine

    7 Answering Machine Greeting 7.1 Recording your greeting message You can record your own greeting message for TAM/FAX mode or TAM ONLY mode, for a maximum of 16 seconds (default) or 60 seconds in length for each line or a common greeting message for both lines.

  • Page 70: Listening To Recorded Messages Using The Base Unit

    7. Answering Machine 7.1.1 Erasing your recorded greeting message Select the line by pressing {LINE SELECT}. L Be sure to select “LINE1” or “LINE2”. If you do not select a line or select “LINE1&LINE2”, no matter which greeting message is being played, greeting messages for both LINE 1 and LINE 2 will be erased.
  • Page 71 If you select the line(s), memo messages (page 72) will not be played. L The total recording time of all messages (greeting, incoming and memo) is about 60 minutes. If messages are recorded in noisy rooms, the time may be shortened. L A maximum of 99 messages (greeting, incoming and memo) can be recorded.

  • Page 72: Listening To Recorded Messages Using The Handset (Remote Operation)

    7. Answering Machine Base unit: Press {TRANSFER} during a call. L The call will be put on hold. Press {9} to hang up the call. L After you press {9}, the caller will hear the greeting message (page 67) and can leave a message after the beep.
  • Page 73 To listen to messages for LINE 1 and LINE 2, press {#}{0}. Press {OFF} to end the operation. During playback L Adjust the speaker or receiver volume using {v} or {e}. L At the end of the last message, the unit announces “End of final message”.

  • Page 74: Memo Message

    7. Answering Machine L While erasing messages, alarm tones will be heard. L All messages for the line(s) and memo messages will be erased, and the unit will announce the line number and “No messages.”. L If you want to erase messages only for the desired line(s), select the lines by pressing {#}{1} (LINE 1), {#}{2} (LINE 2) or {#}{0} (LINE 1 and LINE 2) before pressing {*}{5}...

  • Page 75: Remote Operation

    Remote Operation 7.5 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Program the remote operation ID beforehand (feature #11 on page 79, or feature 063 on page 89).
  • Page 76 7. Answering Machine Note: L The unit will announce the remaining recording time after playback, if it is less than 10 minutes. L The messages are saved. L If the unit announces “No new messages”, there are only old messages. If “No messages”...
  • Page 77 L To erase all messages for the desired line(s), select the line(s) by pressing {#}{1} (LINE 1), {#}{2} (LINE 2) or {#}{0} (LINE 1 and LINE 2), then press {*}{5}. Memo messages will not be erased. {#}{1}{7} To record a greeting message for LINE 1 {#}{2}{7} To record a greeting message for LINE 2...

  • Page 78: Programmable Features

    8. Programmable Features 8 Programmable Features Features (Base Unit) 8.1 Base unit programming {SET} {MENU} 8.2 Direct command chart for base unit For more details on the features, see page 79 to page 83. Feature Date and time Your logo Your fax number LINE 1 LINE 2...
  • Page 79 Feature Delayed send Automatic Caller ID list Distinctive Ring LINE 1 LINE 2 Fax ring pattern Quick scan Receiving reduction Telephone line selection Fax line selection LCD display contrast Fax activation code Memory reception alert Friendly LINE 1 reception LINE 2 Fax voice guidance Recording sound quality mode...
  • Page 80 8. Programmable Features Feature AUTO ANSWER LINE 1 LINE 2 Set default Feature code Selection {1}: “TAM/FAX” (default) {#}{7}{7}{*} {2}: “FAX ONLY” {#}{7}{7}{#} {3}: “TAM ONLY” {1}: “YES” {2}: “NO” (default) {#}{8}{0} Page page 83 page 83...

  • Page 81: Basic Features

    8.3 Basic features {#}{0}{1} Setting the date and time L Enter the date and time using the dial keypad. See page 31 for details. L You can also program this feature with the handset (feature 4 on page 88). {#}{0}{2} Setting your logo L Enter your logo using the dial keypad.

  • Page 82: Advanced Features

    8. Programmable Features been turned OFF (page 29), the base unit will not ring. L You can also program this feature with the handset (feature 0*11 and feature 0*12 on page 90). 8.4 Advanced features {#}{2}{2} Setting the journal report to print automatically {1} “ON”...
  • Page 83 11. Press {MENU}. Note: L To cancel after programming, press {STOP} then {SET}. {#}{2}{6} Setting the Caller ID list to print automatically {1} “ON”: The Caller ID list will be printed automatically each time the base unit logs 30 different callers (page 44). {2} “OFF”...
  • Page 84 8. Programmable Features number (page 54) or send by using the phone book (page 56). {1} “LINE1”: LINE 1 will be selected. {2} “LINE2”: LINE 2 will be selected. {3} “AUTO” (default): LINE 1 will be selected. If that line is unavailable, LINE 2 will be selected. When you call back using caller information (page 46), the indicated line will be selected.
  • Page 85 k and l on the handset are not displayed properly, the line mode selection is incorrect. Set line mode to “A”. {1} “A” {2} “B” (default) Note: L You can also program this feature with the handset (feature 0531 or feature 0532 on page 89).
  • Page 86 8. Programmable Features 3. Press {1} to select “YES”. 4. Press {SET}. 5. Press {SET} again. 6. Press {MENU}.

  • Page 87: Handset Programming

    Features (Handset) 8.5 Handset programming {OFF} {MENU} 8.6 Direct command chart for handset For more details on the features, see page 88 to page 91. Feature Ringer volume LINE 1 (Handset) LINE 2 Ringer tone LINE 1 (Handset) LINE 2 Incoming call tone (Handset) Message play...
  • Page 88 8. Programmable Features Feature Auto talk Caller ID number auto edit Set dial mode Set flash time LINE 1 LINE 2 Set line mode LINE 1 LINE 2 Line selection (Handset) Number of rings LINE 1 LINE 2 Recording time LINE 1 LINE 2 Remote code...
  • Page 89 Feature Phone book Feature code Selection To store an item, go to step 2 on page 39. To search for items, go to step 2 on page 40. 8. Programmable Features Page ----------...

  • Page 90: Programming Features

    8. Programmable Features 8.7 Programming features LINE 1:{1}{1}{1} LINE 2:{1}{1}{2} Changing the ringer volume (Handset) {1} Low {2} Medium {3} High (default) {0} Off See page 28 for details. LINE 1:{1}{2}{1} LINE 2:{1}{2}{2} Setting ringer tone for outside calls (Handset) You can select the handset ringer tone for each line from one of 8 patterns for outside calls.
  • Page 91 {2}“Tone” (default): For tone dial service. Note: L You can also program this feature with the base unit (feature #13 on page 79). LINE 1:{0}{5}{2}{1} LINE 2:{0}{5}{2}{2} Setting the flash time The flash time depends on your telephone exchange or host PBX. {1} “700ms”...
  • Page 92 8. Programmable Features {0}{6}{4} Changing the recording sound quality {1} “Standard” (default): Recording sound quality is standard, and the maximum recording time is approximately 60 minutes. {2} “Enhanced”: Recording sound quality is clearer, and the maximum recording time is approximately 30 minutes. Note: L You can also program this feature with the base unit (feature #53 on page 82).

  • Page 93: Handset Registration

    8. Programmable Features {3} High {0} Off See page 29 for details. {0}{0}{1} Registering the handset Go to step 3 on page 92. {0}{0}{2} Canceling the handset registration Press {3}{3}{5} to delete the registration memory. See page 92 for details. {*} Phone book To store an item, go to step 2 on page 39.

  • Page 94: Canceling The Handset Registration

    9. Option Handset Registration 9 Option 9.1 Canceling the handset registration If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit.
  • Page 95 able to register a handset to the base unit. To erase the handset number from the previous base unit, see the base unit’s operating instructions. For this base unit: 1. Press and hold {LOCATOR/INTERCOM} until a beep sounds. 2. Enter the handset number that you want to erase ({1} to {4}).

  • Page 96: Help

    10. Help 10 Help 10For assistance, please visit http://www.panasonic.com/consumersupport Error Messages 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 55).

  • Page 97: Error Messages - Display

    “COVER OPEN” “CHECK FILM” “DENIED” “FAX IN MEMORY” “FAX MEMORY FULL” For assistance, please visit http://www.panasonic.com/consumersupport Cause and Solution L The called handset is in use. L Other users are using the line(s). Wait until {LINE1} or {LINE2} turns OFF.
  • Page 98 L You tried to copy your phone book items to a handset, but your phone book was empty. L Please use genuine Panasonic replacement film (page 10). L The ink film is slack. Tighten it (see step 5 on page 15).
  • Page 99 L You may have registered one of your handsets to another base unit registered.” For assistance, please visit http://www.panasonic.com/consumersupport Cause and Solution L There is something wrong with the unit and the base unit will not work. Contact our service personnel.

  • Page 100: Base Unit

    L This handset is not compatible with this base unit. For additional Refer to manual” For assistance, please visit http://www.panasonic.com/consumersupport phone book memory was full and copying was stopped. If you tried to send all of the items, the item displayed with “Incomplete” and items after it have not been copied to the destination unit.

  • Page 101: When A Function Does Not Work, Check Here

    During programming, I cannot enter the code or ID number. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L If you used a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.

  • Page 102: Cordless Handset

    10.3.3 Cordless handset Problem The handset does not work. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L Even if there are only a few sentences, every page that comes out of the machine is considered a full page. L Turn OFF the following features: –...
  • Page 103 For assistance, please visit http://www.panasonic.com/consumersupport L The ringer volume is set to OFF. Adjust it (page 28). L If more than one other user is using the handsets and base unit, the handset/base unit may not ring.
  • Page 104 I cannot program items. I cannot register a handset to the base unit. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L You must set remote fax activation to ON (feature #41 on page 82) beforehand. L Press {*}{#}{9} firmly.

  • Page 105: Fax – Receiving

    I cannot receive documents. I cannot receive documents automatically. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party.
  • Page 106 L The other party placed the document in their fax machine facing the wrong way. Check with the other party. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 10 for further details. L The thermal head is dirty. Clean it (page 111).
  • Page 107 L Adjust the width of the document guides to fit the actual size of the document. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 10 for further details. Original AB C L The thermal head is dirty.

  • Page 108: If A Power Failure Occurs

    L If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed stating which documents in memory have been erased. For assistance, please visit http://www.panasonic.com/consumersupport Cause & Solution L Press the remote operation ID (code) correctly and firmly (feature #11 on page 79, or feature 063 on page 89).

  • Page 109: Recording Paper Jams

    Release the back cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2). For assistance, please visit http://www.panasonic.com/consumersupport Open the back cover. Remove the jammed recording paper (1). 10. Help...
  • Page 110 L Make sure that the ink film is wrapped around the blue core (3) at least once. Correct 1 turn Tight For assistance, please visit http://www.panasonic.com/consumersupport Incorrect The ink film is not wrapped around the blue core. Close the back cover securely by pushing down on the notched area at both ends (1).

  • Page 111: Document Jams - Sending

    (1) and insert the paper. Push the tension plate back, then press {START} to clear the message. {START} For assistance, please visit http://www.panasonic.com/consumersupport 10.5 Document jams – sending Open the front cover by pulling up the center part.

  • Page 112: Cleaning

    Open the front cover by pulling up the center part. For assistance, please visit http://www.panasonic.com/consumersupport Clean the document feeder rollers (1) and rubber flap (2) with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly.

  • Page 113: Thermal Head Cleaning

    Disconnect the power cord and the telephone line cord. Open the front cover by pulling up the center part. For assistance, please visit http://www.panasonic.com/consumersupport Release the back cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2).
  • Page 114 Reinstall the ink film and close the covers (see steps 4 to 7 on page 14). Connect the power cord and the telephone line cord. For assistance, please visit http://www.panasonic.com/consumersupport...

  • Page 115: General Information

    11 General Information Printed Reports 11.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. “SETUP LIST” Provides you with the current settings of the base unit programming features (page 79 to page 83).

  • Page 116: Technical Data About This Product

    11. General Information Specifications 11.2 Technical data about this product 11.2.1 Base unit Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 ") in width, Max. 600 mm ") in length Effective scanning width: 208 mm (8 ") Effective printing width: Letter/Legal: 208 mm (8...
  • Page 117 Recording paper specifications Recording paper size: Letter: 216 mm × 279 mm (8 Legal: 216 mm × 356 mm (8 " × 14") A4: 210 mm × 297 mm (8 " × 11 Recording paper weight: 60 g/m to 90 g/m (16 lb.

  • Page 118: Fcc And Other Information

    11. General Information FCC and Other Information 11.3 FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
  • Page 119 CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 120: Limited Warranty

    Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up...
  • Page 121 • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.

  • Page 122: Customer Services

    For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute.

  • Page 123: Index

    12. Index 12.1 Index # #01 Date and time: 31 #02 Your logo: 32 #03 Your fax number: 34 #04 Confirmation report: 55, 79 #06 TAM ring count: 60, 61, 79 #07 FAX ring count: 79 #10 Caller’s recording time: 79 #11 Remote operation ID: 79 #13 Dialing mode: 30, 79 #16 Paper size: 79...
  • Page 124 12. Index H Handset Canceling (Deregistration): 92 Locator: 49 Registration: 92 Headset: 19 Help: 28 Hold: 36, 37 Incoming call tone: 83, 88, 90 Incoming message monitor: 83 Ink film Installing: 14 Replacing: 16 Intercom: 49 J Jams Document: 109 Recording paper: 107 Journal report: 55, 80 Junk fax prohibitor: 62...
  • Page 125 TAM ONLY mode: 61 TEL mode: 58 Toll saver: 60, 61 Transferring a call: 50, 69 V Voice enhancer: 35 Voice menu: 71, 74 Voice time/day stamp: 69 Volume Base unit: 29 Handset: 28 W Wall mounting: 22 12. Index...
  • Page 126 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the...

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